Ewald Buick GMC of Menomonee Falls

Very unhappy with the lack of communication. Car was supposed to be done Saturday afternoon. Dropped off Friday night, scheduled the appointment online, service guy told me “You’re appointment is at noo supposed to be done Saturday afternoon. Dropped off Friday night, scheduled the appointment online, service guy told me “You’re appointment is at noon we close at 1pm that doesn’t leave my guys enough time for 4 tires change mount and balance”, but I’ll put my best hammer guy on it, we’ll have it done for you. I stated then there should not be an option for that on the online scheduling. I stated i was dropping the car off as an option which is why i dropped it off Friday night. Called the dealership around 3pm Asking if my car was done. The lady i talked to stated she didn’t get handed keys so the job isn’t done. Im pretty upset with the communication no call on that the car isnt done, could’ve offered a loaner car for the weekend if they knew they couldnt get it done. Car was done Monday afternoon. More

My experience at the dealership was very warm and welcoming. The service writer was also warm and friendly, and the new facility is rather plain you could use some pops of color. welcoming. The service writer was also warm and friendly, and the new facility is rather plain you could use some pops of color. More

i bought my first tiguan & brought it here for an oil change and overall inspection. they were super friendly & accommodating. super clean garage & waiting room. highly recommend! change and overall inspection. they were super friendly & accommodating. super clean garage & waiting room. highly recommend! More

When I start my car there’s massage show up says service now and when I got the papers back it’s Doesn’t said anything about that now and when I got the papers back it’s Doesn’t said anything about that More

Great job. Found me a car and made the transaction very simple. I highly recommend International Auto Group for all car purchases. The service is outstanding simple. I highly recommend International Auto Group for all car purchases. The service is outstanding More

We worked with Bill and he made the process so easy and pleasant! From the sales through the financing—everything was top notch. Overall a great experience! pleasant! From the sales through the financing—everything was top notch. Overall a great experience! More

Mark Terry the service writer was excellent, he provided prompt service. He is always very professional when working with him. Always like working with your team. prompt service. He is always very professional when working with him. Always like working with your team. More

Excellent experience overall. Everyone was very helpful and knowledgable. Easy going and laid back process - no pushy sales tactics. highly recommend and will be back again for a second vehicle. and knowledgable. Easy going and laid back process - no pushy sales tactics. highly recommend and will be back again for a second vehicle. More

Was impressed with the physical setup and Chris Eckman and Jamie Ruiz were both very helpful and professional. I was very pleased with the way things were handled. and Jamie Ruiz were both very helpful and professional. I was very pleased with the way things were handled. More

Nice folks indeed. Dealership is pristine and the staff are friendly. Enjoyed the interaction and would definitely consider their sales/service again in the future. are friendly. Enjoyed the interaction and would definitely consider their sales/service again in the future. More