Ewald Buick GMC of Menomonee Falls

I brought my car in to have a waterpump & system replaced. The mechanics ended up doing damage to my engine where it needs to be replaced. They said that it was going to be replaced on them, no cost replaced. The mechanics ended up doing damage to my engine where it needs to be replaced. They said that it was going to be replaced on them, no cost to me. Now on this past Monday, August 7, they are saying that they are not going to fit it. They are trying to selling me a new car when I told them, several times, that I cannot buy a new car at the moment. And they have not given me a loaner car. As well as not returning calls or giving answers. And they still have my car and no work as begun on it. More

they don’t answer their phones. they did answer my calls, they don’t call me back , they lied to me , they Refused to give me a loaner on warranty work . They have high turnover , they did answer my calls, they don’t call me back , they lied to me , they Refused to give me a loaner on warranty work . They have high turnover , their gm hasn’t called me back More

They are professional and courteous every time. I enjoy going there for great customer service. I enjoy going there for great customer service. More

The staff greeted me by name as I walked in the door. They did a great job taking care of my car. I highly recommend IA Volkswagen. They did a great job taking care of my car. I highly recommend IA Volkswagen. More

Great customer service! Always available for questions. Service completed in a timely fashion. This is my 4th vehicle...I'm sure I'll be back! Always available for questions. Service completed in a timely fashion. This is my 4th vehicle...I'm sure I'll be back! More

Always caring, quick, and honest, I trust them. Also a nice wating room. Highly recommend. Also a nice wating room. Highly recommend. More

I was very pleased with the way my car was taken care of. I was treated with concern and understanding. I was treated with concern and understanding. More

Mark fit us in on short notice for air conditioning check before our summer trip to Denver. It is 90 plus degrees and we are staying cool. before our summer trip to Denver. It is 90 plus degrees and we are staying cool. More

Terrible service manager , worst I seen , knows nothing about cars but likes to argue a lot. Worst experience I had with vw. They branch got behind her like she was right. They apologize to me but the dama about cars but likes to argue a lot. Worst experience I had with vw. They branch got behind her like she was right. They apologize to me but the damage was already done. I feel very disrespected by this place. I will never go there again . More

The service manager was very disrespectful and talked to me like I’m beneath her me like I’m beneath her More