Ewald Buick GMC of Menomonee Falls

Great experience. The Service Department Customer Service Tech noticed my car parked at the wrong service lot. He came over to get my and got my car in right away. 15 minutes before opening time. Service Tech noticed my car parked at the wrong service lot. He came over to get my and got my car in right away. 15 minutes before opening time. More

The man who helped check me in to service was wonderful. Very helpful. I feel strongly that the receptionist should have been wearing a mask. My service was completed quickly & it seems correctly. Very helpful. I feel strongly that the receptionist should have been wearing a mask. My service was completed quickly & it seems correctly. More

The dealership took great care of my vehicle and kept me adequately informed throughout the process. I take pride in my vehicle, and feel like the good folks here do as well. adequately informed throughout the process. I take pride in my vehicle, and feel like the good folks here do as well. More

Wonderful customer service. The opportunity for scheduling service was very good. They were open to times that worked for our schedule. The kind customer service was great as alw The opportunity for scheduling service was very good. They were open to times that worked for our schedule. The kind customer service was great as always. Always enjoy working with this business. More

Pleasant place to buy from and great salesman! Great trade in value and easy buying process. There was no pressure to buy which made the experience great! Thank you again for the awesome truck! trade in value and easy buying process. There was no pressure to buy which made the experience great! Thank you again for the awesome truck! More

I know the staff highly professional and responsive. I was given additional options and also offered 36 month free financing, which I was not expecting. was given additional options and also offered 36 month free financing, which I was not expecting. More

I think a 135.00 charge of a non Diagnostics is outrageous. The mechanic could not determine what was the cause and yet I was charged. outrageous. The mechanic could not determine what was the cause and yet I was charged. More

The people were very friendly and the service was excellent. I will return with additional service needs, and consider future purchases. Really great job by the service department. excellent. I will return with additional service needs, and consider future purchases. Really great job by the service department. More

Great service and true service advice for my real needs. Very quiet and clean waiting ares. Keeping me updated vehicle status. Great job. Thanks and will come back again! Very quiet and clean waiting ares. Keeping me updated vehicle status. Great job. Thanks and will come back again! More

Questioning quality of service department. Had my a/c serviced june 2019 ($150) but did not find source of leak. Two days ago a/c blowing warm air again. Took back for a/c service. This time had GM bulle serviced june 2019 ($150) but did not find source of leak. Two days ago a/c blowing warm air again. Took back for a/c service. This time had GM bulletin specifically about repeat a/c issues on my exact vehicle. They didn't want to even acknowledge the bulletin. Again paid ($150) for the same work. And again they didn't find the source of what must be a leak. Crappy thing is that I have extended warranty (0 deductable) to cover these exact issues but without finding source, I must pay out of pocket! Doesn't feel right. One star because they did actually recharge a/c. More