Ewald Buick GMC of Menomonee Falls

This was my first experience with the dealer and the service department. It was a good one and James Fox did an excellent job in communicating. service department. It was a good one and James Fox did an excellent job in communicating. More

I feel confident in their work. The staff is friendly and helpful. The surroundings are comfortable and clean. The snacks are a nice touch. I appreciated the “loaner” vehicle. helpful. The surroundings are comfortable and clean. The snacks are a nice touch. I appreciated the “loaner” vehicle. More

Bill Perez was the key. Attentive, not pushy! Bill Perez was a fantastic salesperson! Attentive, but not pushy. Honest, knowledgeable, friendly, personable, and genuine. Couldn't have had a bet Bill Perez was a fantastic salesperson! Attentive, but not pushy. Honest, knowledgeable, friendly, personable, and genuine. Couldn't have had a better experience, and Bill Perez was huge part of that. We buy new cars maybe once every dozen years or more, so we were apprehensive, but Bill Perez made the buying experience smooth and pain free! Very satisfied with the car and the process! More

I have not been to the dealership since April and I needed an oil change and the service was fine under the Coronavirus pandemic. Thank You needed an oil change and the service was fine under the Coronavirus pandemic. Thank You More

I was very impressed with the politeness of everyone I dealt with. I truly felt like I was being treated as a customer, not dollar signs! dealt with. I truly felt like I was being treated as a customer, not dollar signs! More

Everyone we worked with at the dealership was friendly, helpful, unpretentious, honest and knowledgeable. No pressure was applied. Instead we were listened to and heard! It was a very pleasurable experi helpful, unpretentious, honest and knowledgeable. No pressure was applied. Instead we were listened to and heard! It was a very pleasurable experience. More

Service Sales mgr was not responsive & tech issues as well My sales mgr was not responsive to making apt, returning calls, etc. Tech wasn't able to diagnose my transmission shifting problem in my new Denali My sales mgr was not responsive to making apt, returning calls, etc. Tech wasn't able to diagnose my transmission shifting problem in my new Denali Yukon. $60000 new SUV and transmission doesn't work and I cant get it replaced or even fixed. Nothing but excuses. Was told to try calling GM direct and see what they say. Window was repaired and still screeched the next day. Tried to fix the exhaust valve but still rattles. No car wash. I get a tiny buick encore as a rental. Only 4 seats, no storage, hitch for towing. I was promised a full suv/truck when I bought my new Yukon. Thats a problem everytime I take it in, which is a lot. Not sure what do. Can you help? John More

Great People were awesome, friendly and prompt. Store was immaculate. All Covid rules were followed. I just wish service wasn't so expensive. But we've been People were awesome, friendly and prompt. Store was immaculate. All Covid rules were followed. I just wish service wasn't so expensive. But we've been customers for over 10 years. More

Great people to work with on finding a used car. We had test drove over 8 cars and a few twice. Will be back in future. test drove over 8 cars and a few twice. Will be back in future. More

Overall great service. Whole team seemed very knowledgeable and looked for efficiencies where possible. Did not feel like they were taking advantage of customers and recommending unneeded service knowledgeable and looked for efficiencies where possible. Did not feel like they were taking advantage of customers and recommending unneeded service. Highly recommend this dealership. More