Ewald Buick GMC of Menomonee Falls

Free full detail I was given a free full detail of the inside and outside of my car after an employee was revving my car up and mistreating it while driving from build I was given a free full detail of the inside and outside of my car after an employee was revving my car up and mistreating it while driving from building to building. I went and got the full detail done and they only touched the parts of the car that you see. They was still dirt on the painted surfaces on the back bumper along with other areas. More

Annual maintenance, oil change, a/c water drain problem. Annual maintenance and oil change done. A/c drain problem identified and corrected. All done in one visit. Very pleased with thoroughness and speed Annual maintenance and oil change done. A/c drain problem identified and corrected. All done in one visit. Very pleased with thoroughness and speed at which it was handled. More

Excellent Service The service staff was efficient, polite, and waiting room was comfortable. Will definitely return. Anyone looking for a quality service departmen The service staff was efficient, polite, and waiting room was comfortable. Will definitely return. Anyone looking for a quality service department to take your car for Volkswagen, or Buick, check out IA on Menomonee Falls. More

Very friendly staff Came in for electrical problem with running boards. They charged $135 for diagnosis, But were unable to come up with anything definitive, just gave a Came in for electrical problem with running boards. They charged $135 for diagnosis, But were unable to come up with anything definitive, just gave a couple very expensive repair options. They weren’t able to get the parts for the repairs, so I found the parts and will be repairing it myself. He did cut the diagnosis charge in half since it took longer than it should have. In my opinion, if you are unable to provide a diagnosis, the charge should be waived, or there just shouldn’t be a charge in the first place. More

Great service My vehicle had a leak Eric Walker and Mark Terry took care of it perfectly the technician Patrick Perry did a fantastic job fixing the vehicle it was My vehicle had a leak Eric Walker and Mark Terry took care of it perfectly the technician Patrick Perry did a fantastic job fixing the vehicle it was done in a timely matter More

Amazing! James fox was very friendly and professional and got me out quicker than expected! I will hopefully be returning soon to test drive a golf. James fox was very friendly and professional and got me out quicker than expected! I will hopefully be returning soon to test drive a golf. More

Excellent in every way. Outstanding sales rep Scott Holpfer. Very knowledgeable about all things VW. Fantastic working with Tyson. Able to answer all my financial questions & Outstanding sales rep Scott Holpfer. Very knowledgeable about all things VW. Fantastic working with Tyson. Able to answer all my financial questions & made the process extremely smooth. Great experience overall. More

Piss poor Took in early, service person on phone while time of check in. Didn’t get a print out. He suggested just replacing part without looking at it, then ha Took in early, service person on phone while time of check in. Didn’t get a print out. He suggested just replacing part without looking at it, then had to call 3 times to have them tell me they were still looking for the issue and in the end they replace that part, took 24 hours to complete a hour replacement. Piss poor service bring back EVS More

Call back My appointment was 10/2/19 at 10:30 and was to be picked up at 4 pm. Well it would have been nice to get a call saying they did not get it in. Instea My appointment was 10/2/19 at 10:30 and was to be picked up at 4 pm. Well it would have been nice to get a call saying they did not get it in. Instead I called at 4:30 to ask about it and they said they would check and call back. They called back to inform us they got behind and did not get it in. It will be worked on hopefully today (10/3). A call earlier would have been nice to properly plan for a ride home. They have been helpful in supplying information needed on the repairs. More

Low Pressure - Ease of Process With buying my new GMC I was worried about pressure sales and long document processing. To the contrary, Scott was very helpful and made the buying a With buying my new GMC I was worried about pressure sales and long document processing. To the contrary, Scott was very helpful and made the buying and closing process smooth! More