Ewald Buick GMC of Menomonee Falls

Great sales person The sales person was great to work with. And everything leading up to right after I purchased the truck was great. However after I purchased it littl The sales person was great to work with. And everything leading up to right after I purchased the truck was great. However after I purchased it little things were happening and realize there was no headphones and remote for the entertainment system sensor needs to be replaced the brakes pedal squeaks something is out of place by the sunroof and keeps rattling but I can’t get it to stop.. nothing is wrong with the vehicle as far as its ability to drive but all these other little things and I’ve only owned it for for days, all these little things are irritating and I’m not as happy with my purchase as I was on Monday when I bought it. More

Transparent Mark helped me understand what repairs were needed to be done with my car with great detail. He was honest and transparent with the estimate. Mark helped me understand what repairs were needed to be done with my car with great detail. He was honest and transparent with the estimate. More

Well taken care of It took 3 weeks to have my car fixed due to back order parts. I was given a loaner car with no hesitation. This allowed my life to be uninterrupted. W It took 3 weeks to have my car fixed due to back order parts. I was given a loaner car with no hesitation. This allowed my life to be uninterrupted. When the parts came in, they took their time to be sure that fixed the problem and my car was safe to drive. More

Very courteous. Very thorough. Nice finishing touches. I am confident this service center knows how to work on a complex vehicle. Counter service was great. Technician was knowledgeable and thorough. I I am confident this service center knows how to work on a complex vehicle. Counter service was great. Technician was knowledgeable and thorough. I won’t take my car anywhere else. More

Oil Change Very friendly staff. Asked them to give me a quote of a new set of tires. After completing oil change, I was greeted in the waiting room to let me kno Very friendly staff. Asked them to give me a quote of a new set of tires. After completing oil change, I was greeted in the waiting room to let me know my Golf was ready. Jessica told me that my tires were fine, and didn't need replacement. Kudos to her. EVS would have told me elsewise. Totally satisfied with service, and staff. More

Good and prompt service Your service people have done a great job in servicing my cars and they have gone above and beyond my expectation. James Fox is a great liason to me a Your service people have done a great job in servicing my cars and they have gone above and beyond my expectation. James Fox is a great liason to me as a customer. More

Efficient and friendly I stopped in for an unscheduled oil change. They got me in and out in an hour. I also looked at the new vehicles while I was waiting and Keith was f I stopped in for an unscheduled oil change. They got me in and out in an hour. I also looked at the new vehicles while I was waiting and Keith was friendly and knowledgeable without being pushy. More

Quick service Went in for an estimate to give to my insurance company. I was greeted in a timely and friendly manner, escorted to the service department and an empl Went in for an estimate to give to my insurance company. I was greeted in a timely and friendly manner, escorted to the service department and an employee went to bring my car into the service garage. Estimate was quick, as I’d previously give to a different VW dealer in the area where I would’ve been charged $126 just for an estimate and I had to make an appointment nearly two weeks out for them to even look at it. More

Sold a car with problems. The car I purchased had a dead battery when I tried it out so they had to jump it. Two days later we pick the car up drove it home and the next mornin The car I purchased had a dead battery when I tried it out so they had to jump it. Two days later we pick the car up drove it home and the next morning the battery was dead again. I called the dealership to talk to the Sales rep that sold us the car and got no reply. This was an issue with the car before I bought it and it should’ve been dealt with by the dealership, again no response. More

Headlight Replacement Service provided with courtesy car service while waiting for part delivery and installation. Service desk Kyra was very friendly and efficient with pa Service provided with courtesy car service while waiting for part delivery and installation. Service desk Kyra was very friendly and efficient with paperwork and and arrangements for a ride home while the work was being done. More