"Wonderful experience. Devin was the consummate..."
- Jaime Jaraba
Wonderful experience. Devin was the consummate professional. He fixed my flat tire promptly. He also had my fluids checked and offered me a complementary car wash. I was very satisfied with the entire experience. Devin is an all-star!
"There has been a disturbing noise going on in the back of..."
There has been a disturbing noise going on in the back of my Subaru and for two years no mechanic/technictian could find the problem. I had my Subaru in for service at Plano Subaru Service and the noise still could not be diagnosed. Kyle Roberts, of Plano Subaru, contacted me and asked that I bring the car back in for further examination and within 30 minutes the noise was diagnosed!!! Everyone there was celebrating with me. That is what separates the excellent from the run-of-the-mill service! I am an eighty-one year old grandmother and can now drive my car with confidence that I have a service department taking care of me.
Thank you Kyle and Plano Subaru!!!
J.gamauf1, thank you for sharing 5-stars and noting that Kyle and our team was able to diagnose the issue. Thank you for taking time to update your note. We appreciate your praise. Let us know when we may serve you additionally. Thanks again!
"I have several dealerships I could deal with but Subaru..."
I have several dealerships I could deal with but Subaru of Plano is the best! Their service personnel are very knowledgeable and pay attention to every detail. When a miss does happen they take care of it!
"It was a smooth process for maintenance service. Lauren..."
- Vi M
It was a smooth process for maintenance service. Lauren Barrett was there to help with check in and answered my questions. She called me when my vehicle was ready to be picked up. Thank you Lauren for your help!!!
sheas1966, thank you for sharing praise regarding working with Jay in sales. We're pleased to hear you enjoyed the experience and we definitely look forward to serving you additionally next time. Thanks again!