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Ewing Subaru of Plano
Plano, TX
1,994 Reviews
At Ewing Subaru of Plano, we take great pride in offering exceptional customer service and a seamless dealership experience to Subaru enthusiasts in Plano, Richardson TX, Frisco, Carrollton, and Dallas TX. With our dedication to quality and extensive automotive knowledge, you've found the ideal place for buying, financing, and servicing your Subaru.
Take a moment to explore our new Subaru models, where you'll find everything you want in a vehicle—safety, reliability, comfort, and technology. We invite you to visit our showroom to check out our latest selection and to test drive popular models like the Subaru Crosstrek, Outback, Forester, Ascent, Impreza, Legacy, BRZ, WRX, and the iconic WRX STI.
Not everyone is seeking a brand-new car, so we also offer a diverse selection of high-quality, budget-friendly used vehicles. It's a smart way to drive a premium car, SUV, truck, van, or crossover while saving money.
Once you've chosen your vehicle, our Finance team will help you with the details, whether you're buying or leasing. We'll work to ensure you get a plan that fits your budget, with competitive loan rates.
After your purchase, it's important to keep your car running smoothly. That's where our Service and Parts centers come in. From routine maintenance to repairs and part replacements, our skilled technicians are here to ensure your vehicle stays in top condition. Need an oil change or a tire rotation? We'll get you back on the road quickly.
If you'd like to learn more about what we offer, stop by Ewing Subaru of Plano. We're always excited to help our customers with whatever they need.
The Ewing Automotive Group has been proudly serving the community since 1940, and we're here to serve you, too.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,994 reviews
June 03, 2026
DO NOT BUY FROM EWING SUBARU OF PLANO — ESPECIALLY IF YOU ARE AN OUT-OF-STATE BUYER. I recently purchased a 2019 Mercedes-AMG C63S Coupe from Ewing Subaru of Plano for approximately $55,000. Because I live ARE AN OUT-OF-STATE BUYER. I recently purchased a 2019 Mercedes-AMG C63S Coupe from Ewing Subaru of Plano for approximately $55,000. Because I live in California, I had no opportunity to inspect the vehicle in person before purchase and had to rely entirely on the dealership’s representations regarding the vehicle’s condition. That turned out to be a huge mistake. Immediately after receiving the car, I noticed severe brake screeching every single time the vehicle slowed down. I took the car to Land Rover Redwood City for a professional inspection, where multiple serious issues were identified: All four rotors are below acceptable standard Brakes are heavily worn Driver-side window control button is loose, malfunctioning, and comes off Seat extension button malfunctions Blind spot monitoring system malfunctions None of these issues were disclosed before the sale. After I contacted the dealership, Matt Marshall instructed me to pay out of pocket for a professional inspection and stated that if the inspection confirmed the vehicle was below standard, they would “remedy” the situation. However, once I sent over the inspection report, the response completely changed. Instead of addressing the documented problems, Matt repeatedly focused ONLY on the brake pad reading being at a “5” while completely ignoring the rotor measurements documented during the inspection: Front rotors: 31mm Rear rotors: 22mm I repeatedly asked why the rotor measurements were being ignored and requested a copy of the dealership’s pre-sale inspection report. After asking FOUR separate times, they finally sent me a report — except it conveniently did not even include brake or rotor measurements. When I continued pressing the issue and asking why the documented rotor measurements were being disregarded, Matt Marshall eventually hung up the phone on me. I also obtained an estimate from Mercedes-Benz of Walnut Creek showing that OEM replacement parts alone total approximately $7,766 BEFORE labor. At this point, the issue is not just the condition of the car — it is the complete lack of accountability after the sale. The dealership had no problem taking money from an out-of-state buyer, but once serious undisclosed issues were brought to their attention, communication became dismissive and unprofessional. My father co-signed for me, both of us have already taken credit inquiries and financing impacts, and I have already prepaid 6 months of insurance on the car. I simply want the dealership to honor what was promised and remedy the undisclosed issues with the vehicle they sold me. Had these problems been disclosed upfront, I would have negotiated repairs, adjusted pricing, or reconsidered the purchase entirely. If this is how Ewing Subaru of Plano chooses to conduct business, then other buyers deserve to know exactly what they are getting into before spending tens of thousands of dollars there. I have inspection reports, estimates, documentation, and records of communication attempts to support everything stated in this review. Angel was my salesperson, and he seems to be the only decent person there. He was the only person actually being responsive after the sale to try to help me resolve the issue, but management is very unprofessional, especially frank and Matt. They go back on their words, and hang up the phone on their customers. More
by JQ
May 30, 2026
Great service- happy to help us, listened to what we wanted, quick and overall good, sweet people wanted, quick and overall good, sweet people More
by maribethshipp
Employees Worked With
May 19, 2026
I had an amazing experience buying my car, and I couldn’t be happier with both the vehicle and the customer service. Reggie was incredibly professional, patient, honest, and helpful throughout the entire pro be happier with both the vehicle and the customer service. Reggie was incredibly professional, patient, honest, and helpful throughout the entire process. He made everything feel easy and stress-free, answered all of our questions, and truly went above and beyond to make sure we felt comfortable with our purchase. More
by andreaarcilaberkovits
Employees Worked With
May 12, 2026
Reggie helped us find the suv we needed for our family and made the trade in process fast and easy. This is our second car from them and definitely recommend them for any of your new or used cars needs! and made the trade in process fast and easy. This is our second car from them and definitely recommend them for any of your new or used cars needs! More
by williamjhenry1n
Employees Worked With
May 05, 2026
I walked in and was greeted immediately by Angel. He is kind and honest. We were able to work out a deal quickly and easily. I will definitely return to purchase from him again! He is kind and honest. We were able to work out a deal quickly and easily. I will definitely return to purchase from him again! More
by Miranda
Employees Worked With
April 30, 2026
Angel was very helpful. He greeted me right away and helped me easily and quickly through my lease to own process with my Subaru. I was coming in expecting a headache but he He greeted me right away and helped me easily and quickly through my lease to own process with my Subaru. I was coming in expecting a headache but he made it smooth process. More
by Becca
Employees Worked With
April 30, 2026
Excellent agent, we loved doing business with him. Very professional. I am saving his contact for next time we buy a Subaru Very professional. I am saving his contact for next time we buy a Subaru More
by lopezroxana
Employees Worked With
April 30, 2026
I had a very positive experience working with the Angel at the Subaru dealership. He was knowledgeable about the vehicles, answered all of our questions clearly, and never made us feel pressured. He respec at the Subaru dealership. He was knowledgeable about the vehicles, answered all of our questions clearly, and never made us feel pressured. He respected our budget, stayed within our target price range, and helped us find options that fit exactly what we were looking for. More
by anthonyiannarelli
Employees Worked With
April 30, 2026
The one thing that stands out with Daniel is his complete dedication to customer satisfaction, which is a quality seldom found nowadays. His patience in working with us had put us at ease during the whole ca dedication to customer satisfaction, which is a quality seldom found nowadays. His patience in working with us had put us at ease during the whole car buying experience. Daniel is an true asset to Ewing Subaru. More
by alvindluk
Employees Worked With
April 29, 2026
Justin Trpkosh was my pre owned salesman, and from start to finish I had an excellent experience. I did a trade in, and got very fair pricing on a customer rental turned certified pre-owned vehicle. Thrille to finish I had an excellent experience. I did a trade in, and got very fair pricing on a customer rental turned certified pre-owned vehicle. Thrilled with my purchase, and Justin’s care and attention throughout the process. More
by maxc03
Employees Worked With
