Ewing Subaru of Plano

The Ewing Subaru Family OMG, I love this team. Ibrahim took us through all the benefits of our 2 choices. But based on everything we felt educated on our decision. Then ou OMG, I love this team. Ibrahim took us through all the benefits of our 2 choices. But based on everything we felt educated on our decision. Then our finance guy Jared took time too to make us feel like family. Looking forward to many years with this Ascent! We are now a 2 Subaru family!!! ‘14 Outback and ‘19 Ascent. Everyone there smiles. I cannot say that about other places I have shopped before. More

Awesome and on point. Your salesman Justin was awesome, explained everything about the Crosstrek and went above and beyond to assist me in my purchase. Since i happened upo Your salesman Justin was awesome, explained everything about the Crosstrek and went above and beyond to assist me in my purchase. Since i happened upon him in the lot, I feel it was fate that I was blessed with such a great person with a "Star" personality. Being in the customer service industry myself, I feel that your frontline sales has to have that ability to build their clientele to make your business strong. Justin has it. Bravo! You got a customer for life in me cause if him. 👌 More

2019 Subaru BRX Walked in a d three hours later drove.out with 2019 Gubaru BRX for my son. Total satisfaction with the whe experience. Justin, Chad, & Lou, were Walked in a d three hours later drove.out with 2019 Gubaru BRX for my son. Total satisfaction with the whe experience. Justin, Chad, & Lou, were all very helpful and provided excellent service. Keep up the great work y'all are doing at Ewing. Thank you. More

Easy Car Buying The salesman, Connor, was friendly throughout the business involved in showing me the car I was interested in. Showed several with varying prices and The salesman, Connor, was friendly throughout the business involved in showing me the car I was interested in. Showed several with varying prices and accomaditions. Answered all my question politely and provided me with the many advantages of purchasing and owing a Subaru. More

Excellent SERVICE I lost faith in Subaru of Plano as the new Ewing ownership came in and let ALEX SCHUSTER, the best person at the Dealership. They redeem themselves by I lost faith in Subaru of Plano as the new Ewing ownership came in and let ALEX SCHUSTER, the best person at the Dealership. They redeem themselves by bringing Alex back. Don’t know what happened there but there just isn’t any service person in the city of Dallas that is better than Alex Shuster. He’s the reason I buy and stay with Subaru and stead of going back to Lexus. Great service. He should be service manager. More

Customer Service at it’s finest. If you need your Subaru serviced by a customer service oriented dealership the place is Ewing Subaru of Plano.. I took my Subaru in for Oil/filter c If you need your Subaru serviced by a customer service oriented dealership the place is Ewing Subaru of Plano.. I took my Subaru in for Oil/filter change, tire rotation, Texas Vehicle inspection and installation of an software update recommended by Subaru. I was updated throughout the whole process and drove off in less than two hours in a completely serviced and washed vehicle. Not Many places you can find service like like that. Highly recommended. More

Superior Customer Service, especially in the Service Departm As a longtime customer, I have ALWAYS been a Satisfied Customer because of the manner in which I have been treated, personally, and the service delive As a longtime customer, I have ALWAYS been a Satisfied Customer because of the manner in which I have been treated, personally, and the service delivery for my vehicle, a Subaru Baja. More

Outstanding customer service Couldn't be anymore appreciative of the exemplary customer service from Alex in Service, Jesse in Sales and Lou in Financing! We're loyal to the brand Couldn't be anymore appreciative of the exemplary customer service from Alex in Service, Jesse in Sales and Lou in Financing! We're loyal to the brand and the dealership! More

Carfax Information Discrepancy I purchased my 2017 Subaru Forester new in 2017. Included with the purchase is 4 free oil changes and tire rotations. I used 3 of the 4 visits up unti I purchased my 2017 Subaru Forester new in 2017. Included with the purchase is 4 free oil changes and tire rotations. I used 3 of the 4 visits up until April 2019. I received an email stating I get free Carfax reports, so I checked it out. Carfax is stating my oil change was only performed on 1/8/2018, and that the other two visits since then were for "Maintenance Inspection" when they should have been for the oil change/tire rotation. Carfax is stating my vehicle is overdue for an oil change (thus lowering its value) when it should be properly maintained. The receipts I have from Ewing Subaru of Plano state the oil was changed and the tires were rotated on my three visits. I emailed my concerns with the discrepancy on what Carfax is stating to the salesman who sold me the vehicle. It took him three days to respond with a short reply that ignored my questions on why Carfax is not reporting the services Ewing Subaru said they performed. I asked for contact information for a manager in the service department that I can reach out to and I have yet to receive a response. Once they sell you a vehicle and make their money their service drops like a rock. More

Excellent!!! Great experience! This dealership is the BEST!! Would highly recommend. So happy they understood our needs/wants. These guys were so helpful and we Great experience! This dealership is the BEST!! Would highly recommend. So happy they understood our needs/wants. These guys were so helpful and we could see it is genuine. More