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Ewing Subaru of Plano
Plano, TX
1,898 Reviews
At Ewing Subaru of Plano, we take great pride in offering exceptional customer service and a seamless dealership experience to Subaru enthusiasts in Plano, Richardson TX, Frisco, Carrollton, and Dallas TX. With our dedication to quality and extensive automotive knowledge, you've found the ideal place for buying, financing, and servicing your Subaru.
Take a moment to explore our new Subaru models, where you'll find everything you want in a vehicle—safety, reliability, comfort, and technology. We invite you to visit our showroom to check out our latest selection and to test drive popular models like the Subaru Crosstrek, Outback, Forester, Ascent, Impreza, Legacy, BRZ, WRX, and the iconic WRX STI.
Not everyone is seeking a brand-new car, so we also offer a diverse selection of high-quality, budget-friendly used vehicles. It's a smart way to drive a premium car, SUV, truck, van, or crossover while saving money.
Once you've chosen your vehicle, our Finance team will help you with the details, whether you're buying or leasing. We'll work to ensure you get a plan that fits your budget, with competitive loan rates.
After your purchase, it's important to keep your car running smoothly. That's where our Service and Parts centers come in. From routine maintenance to repairs and part replacements, our skilled technicians are here to ensure your vehicle stays in top condition. Need an oil change or a tire rotation? We'll get you back on the road quickly.
If you'd like to learn more about what we offer, stop by Ewing Subaru of Plano. We're always excited to help our customers with whatever they need.
The Ewing Automotive Group has been proudly serving the community since 1940, and we're here to serve you, too.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,898 reviews
March 21, 2019
Informative I came in for an oil change and tire rotation. I asked to have the fluids checked too. They did so. I was also shown the filers that needed to be c I came in for an oil change and tire rotation. I asked to have the fluids checked too. They did so. I was also shown the filers that needed to be changed. It was all efficient. More
by Cmohat
Employees Worked With
Katie chaput
March 04, 2019
Disappointing Service Department I scheduled an oil change and airbag recall repair for 3/1/2019. It was extremely difficult to schedule this appointment and get repair updates. Ea I scheduled an oil change and airbag recall repair for 3/1/2019. It was extremely difficult to schedule this appointment and get repair updates. Each time I expressed concerns that my calls were not being returned, another message was taken (a process that had failed repeatedly). When I arrived at the dealership, to pick up my car, on 3/1 @ 6:55 pm, my car had not been serviced or moved from the space I had parked it in the night before. The staff seemed confused and more concerned about which service representative I should be directed to than dealing with the situation. I cancelled my service request and requested my key. I realized Ewing Subaru gave me the wrong key fob when I unlocked someone else’s car door. We have always been impressed with the high standards and consistent service we have received from the Subaru dealerships we have visited previously. Unfortunately, Ewing Subaru did not meet our expectations. More
by m
Employees Worked With
NA
December 28, 2018
I've experienced the difference - and don't like it New car, no one called to say plates were in; audio failed and had to order a part. No one called to say the part was in, while I've driven for two w New car, no one called to say plates were in; audio failed and had to order a part. No one called to say the part was in, while I've driven for two weeks with no radio, navigation or bluetooth phone. They told me they had loaners when I bought the car, but the service guy said "no, not on Saturdays." The receptionist told me yesterday I had a noon appointment today to get the part, but I got an email with a date a few days away. Service guy won't email or call me back. Tamela, their fixer, was supposed to give me a 25 gas card for all the hassle (about the plates, no loaner when I tried to get my car fixed two weeks ago) and the number she gave me is disconnected. This post-purchase service is not good...nothing like my new car purchase from Volvo or Toyota in years past. More
by Experienced
Employees Worked With
Josh, Tamela (car salesman Eric Williams)
August 15, 2018
Vickie is awesome Vickie got me in and out quick after traveling from houston for the perfect car for me she helped get me financing that I can afford shes awesome and Vickie got me in and out quick after traveling from houston for the perfect car for me she helped get me financing that I can afford shes awesome and will take very good care of you More
by Travisgti
Employees Worked With
Vickie Belt
June 15, 2018
Biggest waste of 10 minutes ever Spoke to a sales rep that morning about getting a new 2018 STI. Came in that afternoon, and was immediately dragged over to a desk to start talking nu Spoke to a sales rep that morning about getting a new 2018 STI. Came in that afternoon, and was immediately dragged over to a desk to start talking numbers. Add insult to injury when I was told that the price range I was looking for definitely wasn't achievable and that I "probably have been told no alot on my car search". So happy I was able to get into my new 2018 Infiniti Q60 Sport the very next morning. Crazy since it cost more than the STI. Definitely wouldn't attempt to do business with this dealership in the least. More
by Timothy Sigue
Employees Worked With
Jared Ostrov
January 03, 2018
Great experience You'll love Subaru of Plano! Everything from sales to finance to service is a first class operation. I was recently in for service and Kyle really too You'll love Subaru of Plano! Everything from sales to finance to service is a first class operation. I was recently in for service and Kyle really took good care of me and my car. More
by Adventure Guy
Employees Worked With
Kyle
December 15, 2017
A good sales experience We purchased a Certified PreOwned Outback from Subaru of Plano a couple of weeks ago. We had researched prices online, and found that their prices act We purchased a Certified PreOwned Outback from Subaru of Plano a couple of weeks ago. We had researched prices online, and found that their prices actually came up a bit lower than KBB pricing. Our sales rep (Cody) did a great job of answering our questions during our visits that day. We also test drove an Audi and a Volvo, but came back for the Outback. Our finance guy Ryan made all the terms and conditions clear, and we left that evening with a car we've been happy with since. So far it's been a very good purchase experience. More
by J. Cheney
Employees Worked With
Cody Walker
November 24, 2017
Service Team Truly Cares About Helping You (Kyle Herd) I have a 2005 Forester and have always had all of my regular maintenance and service performed at Subaru of Plano. She's 128K miles, 12 years old, an I have a 2005 Forester and have always had all of my regular maintenance and service performed at Subaru of Plano. She's 128K miles, 12 years old, and running great. The team at Subaru is professional, helpful, honest, and collaborative. They balance priority repair concerns versus issues that can be monitored over time to make owning and maintaining my Subaru as cost effective as possible. I value and trust their advice. I found myself in a very stressful situation this Thanksgiving holiday with several personal/family medical issues going on and very unfortunate timing of a warning light indicator coming on in my Subaru. Even with a very busy day in the service department at the Dealership and all the holiday nuttiness, Kyle went above and beyond to help me work through the issue, get it addressed, and get back on the road so I could focus on my family's needs. Thanksgiving is a day for blessings. Thank you, Kyle and the Subaru Service Team - grateful for everything! More
by happysubaruowner
Employees Worked With
Kyle Herd
October 17, 2017
Best dealership experience! I work in the car industry so I'm used to working with all types and levels of service at car dealerships. I can tell you that I had the absolute bes I work in the car industry so I'm used to working with all types and levels of service at car dealerships. I can tell you that I had the absolute best experience leasing a car at Subaru of Plano. The staff was very friendly, helpful, informative and took great care of me! The negotiation was quick, my paperwork was done in a timely manner and they had me out the door loving my new Outback in no time! Cody was my salesperson. Very easy to work with. He even picked me up to take me to the dealership! When I arrived, all the paperwork was prepared in advance and the general manager was there to greet me and thank me for my business. Way to go Plano of Subaru team! More
by Aaron Moore
Employees Worked With
Cody Walker
July 26, 2017
Amazing Car Buying Experience I loved my first first, but it was getting beaten up and wasn't conducive to my job and hobbies. After some soul searching, I decided it was time for I loved my first first, but it was getting beaten up and wasn't conducive to my job and hobbies. After some soul searching, I decided it was time for a change and had always heard great things about Subaru. My parents went in the day before I did to look at possible car options for me, where Vicki initially helped them. She was so helpful, in fact, that we made sure that when I visited with them myself the next day, we specifically asked to speak to her. She talked to me briefly about what I was looking for in a car and immediately knew which to recommend, allowing me to take a test drive in both. The test drive she took me on helped me see myself in the car in real life, and highlighted all the features of the car. There wasn't a single question she couldn't answer, and she was a wealth of information on both cars. It was obvious she truly loved Subarus. She could see which one I was leaning towards, and knew of a brand new dealer trade that happened to be exactly what I wanted. We put a hold on the car and returned a few days later, again specifically waiting to see Vicki. I have NEVER had such a pleasant, easy experience buying a car, it took no time at all and the time spent was like hanging out with a friend. Vicki helped me get exactly the terms I wanted, and then sat with me in my new car to go over important features and answer any questions before I left. This location itself was full of the nicest people, just wanting to help as opposed to force a car on me. I LOVE the car, and felt extremely confident buying it. Vicki really made the experience though, and is obviously an asset to this company. Friends and family have heard of the experience with her, and are now considering purchasing/visiting Subaru because of the customer service I received. More
by LizzieH
Employees Worked With
Vickie Belt
