Ewing Subaru of Plano

A good review a lot time waiting When someone takes time to write a review, it is usually a complaint or how badly they were treated.....not the case here. I purchased my 2017 Subaru When someone takes time to write a review, it is usually a complaint or how badly they were treated.....not the case here. I purchased my 2017 Subaru WRX early 2017 from this dealership & they treated me well. I did decide to also add a 2017 Subaru Sti to my collection that i test drove about 2 weeks ago with salesperson Connor McCown & advised the dealership that I would come over on Saturday with my trade in. To my misfortune, someone beat me to it & got a hold of perhaps the last Subaru Sti in the Rally Blue color with the lip trim instead of the ginormous spoiler Although I was heartbroken that I did not get the vehicle, the salesperson was on his toes to advise me when it was sold, my trade in value, the add on's that were available & the like........and this impressed me about his personality. That same Saturday i visited another dealership & I did not get the same service and the Sti that I wanted was also sold (Wow! everyone were after the 2017 Subaru's before the 2018 started to come in) I would be privileged to return to this dealership & visit with Connor again for any future Subaru vehicles. Subaru of Plano, you have trained this fellow really well & wished we could do business in the future More

TOTAL GAME CHANGER! Truly grateful. AME CHANGER. After having been looking at luxury cars for a few weeks I was totally exhausted and over the car shopping game. Then I saw an ad late at AME CHANGER. After having been looking at luxury cars for a few weeks I was totally exhausted and over the car shopping game. Then I saw an ad late at night that was geared toward the "free spirit/adventure" lifestyle. Boom. I got on the Subaru manufacture website and educated myself on Subaru, their culture and what they're all about. I fell in love. I used the manufacture store locator and the #1 listed was Subaru of Plano. I called first thing the next morning and Jared answered...he seriously sounded like he was in an awesome mood! So refreshing. He didn't ask me the "typical" questions before setting up a test drive with me. He said we'd love to have you come in and experience Subaru! Went for the test drive the next day and was introduced to Vicki Belt. This woman is THE BEST representation of Subaru. Wow. From the moment I met her, her positive energy and love for what she does was so apparent. She went on the test drive with me and her passion for Subaru, it's brand history, the car...everything was contagious!!! She educated me and not only that but showed me that car buying can be FUN!! :) After working with Vicki, it was a no brainer. Next was finance in which the finance manager, Ryan Alger, was helping with my purchase. This guy is what every car finance manager strives to be like but can't ever get there. He just has it. He was 100% honest, transparent and made sure I understood everything the whole way. It was quick, SO SMOOTH and I trusted him. He is highly educated on his specialty which I greatly appreciated, and helped me successfully lease my first new Subaru Forester! I couldn't have been happier with the entire experience. I'm proud to say I'm done with luxury brands and am a lifelong Subaru owner with Subaru of Plano because of their amazing team and culture....and well...the car is freaking amazing. THANK YOU!!!! More

Amazing experience I can't even with little knowledge of a leasing program, Vicky sat down and was very patient with me and explain to me and all the different options I I can't even with little knowledge of a leasing program, Vicky sat down and was very patient with me and explain to me and all the different options I could make. She is very patient and if she doesn't know the answer, she will go out of the way to find out for you. I would definitely recommend her to anyone and everyone! More

David Howard for President David always takes care of our vehicles and does so in a very professional manner. Delivers on budget and more importantly,on time. The sales staff, t David always takes care of our vehicles and does so in a very professional manner. Delivers on budget and more importantly,on time. The sales staff, they suck. But the good news is they are selling Subaru, and evidenced by the sales staff lethargic customer service attitude, any xxxxxxx can sell a Subaru. But for service, you cant beat them. For sales, hey, go to Tomes. Or Sewell. Or Five Star ( Sam Pack). More

From great to unsatisfactory. Service while the car was under warranty was awesome. Now, it has been getting progressively worse. During the last visit (9/14/16), a battery service Service while the car was under warranty was awesome. Now, it has been getting progressively worse. During the last visit (9/14/16), a battery service was performed. Quarter of the engine bay is now splattered with something that looks like rust or some orange chemicals. Plastic engine cover has been broken off (!!), and just left sitting loose on the engine. Have two recalls on the car, and keep being told the parts are not available, while getting recommendation for servicing things that have no need to be serviced, or should be according to owner's manual (22k only, 5 yrs car). More

Dream car Thank you Vickie in helping me to find the car of my dreams. It is wonderful. I appreciate all of you at Subaru of Plano. You made the process painles Thank you Vickie in helping me to find the car of my dreams. It is wonderful. I appreciate all of you at Subaru of Plano. You made the process painless, well ecept for writing out the check. But I feel really good about my decission.Thank again and see you soon. More

Excellent! Perfect buying experience! This was my first time purchasing a car and I could not be happier about choosing Subaru of Plano. From beginning to end it Perfect buying experience! This was my first time purchasing a car and I could not be happier about choosing Subaru of Plano. From beginning to end it was a pleasant and painless experience. I worked with Danielle Brachtenbach as well as Todd Seale in finance. They were both amazing. Danielle found me exactly the car I wanted at the right price. Working with Todd in the finance department was a breeze. I have no doubt I'll be recommending others purchase their vehicle here. More

Easy to buy I knew what car I was looking to buy. Emailed with Darrell Hair a couple times before coming in for the test drive. Overall it was an easy and painles I knew what car I was looking to buy. Emailed with Darrell Hair a couple times before coming in for the test drive. Overall it was an easy and painless process. They didn't try to sell me a bunch of extra crap like most dealerships and they really made the gap insurance a reasonable rate. More