Ewing Subaru of Plano

Bought Car for Daughter Darrell Hair did a thorough job in finding the right Forester for our daughter. Treated us with respect and delivered prompt results. We would recomme Darrell Hair did a thorough job in finding the right Forester for our daughter. Treated us with respect and delivered prompt results. We would recommend working with Darrell. More

Outstanding Buying Experience Found car online, called to confirm they still had car, spoke to Darrell Hair and he confirmed they did. When we arrived Darrell had keys ready and Ca Found car online, called to confirm they still had car, spoke to Darrell Hair and he confirmed they did. When we arrived Darrell had keys ready and Carfax report printed, was not pushy and very honest. After test drive he said to take our time since car was for my son, he gave us his best offer. I called next day and asked for one item to be included in deal, he had answer very quickly. We made arrangements to do the deal after work, again Darrell had all his ducks in a row. We were in and out in under 1 hour!! One of the best if not greatest car buying experience I have ever had. More

Darrell Hair is the man!! We called ahead of time to confirm the vehicle we saw online was still available... It Was!! Our experience with Mr Hair was well worth our 1 hour We called ahead of time to confirm the vehicle we saw online was still available... It Was!! Our experience with Mr Hair was well worth our 1 hour drive to the dealership. Our experience was pleasant and quick!! More

WORST DEALERSHIP EVER THE WORST CAR BUYING EXPERIENCE EVER!!! We went in on May 31st to test drive a car that was on there website. Turns out they don't even have the car THE WORST CAR BUYING EXPERIENCE EVER!!! We went in on May 31st to test drive a car that was on there website. Turns out they don't even have the car on the lot. SO we drove a car that we knew was over our budget, my husband fell in love with it. After his car, of less then a year old, got totaled in the hail we had in Texas I was willing to do anything need be to have him smile again and have a car he loves. So we got the car, over the monthly payment we told them. Before we agreed to anything we made sure that they understood we were still dealing with the insurance on getting the majority of his car paid off, then we would have to take out a small loan to finish paying it off. Well it took two weeks longer then we thought to get the money from the insurance agent. Meanwhile I got daily texts from the car sales person harassing me when I told him I would keep him up to date on what is going on. After we learned that insurance had paid there part, we paid a thousand dollars that we had put aside, the very next day my husband made the personal loan application with the bank to get the loan paid off. We have been keeping them up to date with every little thing we did that way they were aware. My husband went last Wednesday to sign the finished paperwork for the personal loan that we had to get. We were told by the lady in the bank they would send a letter to the dealership stating it was paid off. Then today was the final string when my husband threatening texts saying they are going to have to take drastic actions as we have not been keeping in touch and letting them know what is going on, in other words they were going to come take the car back. This is the worst experience I have ever had with any dealership. We have done everything that we can as fast as we can and it seems as if they are not being understanding, along with harassing us none stop when if, we had an update I told them right away. I WILL NEVER GO BACK TO THIS PLACE EVEN IF IT IS THE LAST DEALERSHIP AROUND. More

Vickie Belt is not your typical car salesman Vickie Belt is the perfect salesperson for those potential buyers that avoid car dealers due to high pressure salespersons. I found Vickie to be patie Vickie Belt is the perfect salesperson for those potential buyers that avoid car dealers due to high pressure salespersons. I found Vickie to be patient and she took the time to really listen to me. At the end of my visit, she allowed me to go and think about my purchase rather than pressuring me to close the deal. In the end, I found the entire experience to be a pleasant visit with friendly individual who is passionate and knowledgeable about the Subaru vehicles she was showing me. I highly recommend Subaru of Plano and would direct anyone to see Vickie Belt. More

Great New Car Purchase This was a fantastic purchase experience, which is hard to say about most new car buying. Amit was a pleasure to work with; a very personable young ma This was a fantastic purchase experience, which is hard to say about most new car buying. Amit was a pleasure to work with; a very personable young man. He accommodated our short time to make the purchase, found us what we wanted at a price that was within our expectations and made it a relatively painless transaction. I can't comment on the service team since I just took delivery, but I'm sure they will continue to impress. More

Great service I truly enjoyed experience buying my dream car from Subaru of Plano Amit was great and so was the manager and accoiunts person who just happened to li I truly enjoyed experience buying my dream car from Subaru of Plano Amit was great and so was the manager and accoiunts person who just happened to live in my city (Garland) More

Excellent purchase experience with Subaru of Plano! This was our first day of shopping for our son's first car and Amit our sales representative and the other Subaru team impressed us so much that we co This was our first day of shopping for our son's first car and Amit our sales representative and the other Subaru team impressed us so much that we committed to buy the vehicle that day. We researched safe vehicles and were very satisfied with Subaru's safety record and the human experience with Amit "closed the deal." Thanks Subaru of Plano! Dr. Ken M More

very happy with service! My husband and I just bought a car from Subaru of Plano. Darrell Hair was the most helpful car salesmen we've ever encountered. I highly recommend you My husband and I just bought a car from Subaru of Plano. Darrell Hair was the most helpful car salesmen we've ever encountered. I highly recommend you go in and buy your next car from him! More

First Car Buying Experience We had a great experience working with Darrell and Ryan purchasing my 2016 Subaru Outback at Subaru of Plano. They were very patient with my husband a We had a great experience working with Darrell and Ryan purchasing my 2016 Subaru Outback at Subaru of Plano. They were very patient with my husband and I, and were up front and honest during the whole car buying experience. We had to replace my old car sooner than expected, but they were able to work with in our monthly car payment budget, even though we didn't quite have the down payment amount we wanted yet. We didn't feel pressured at all, and this was my first car purchased through a dealership. We were looking for a crossover that 1.) Had top safety ratings, 2.) Got great gas mileage, and 3.) Plenty of space for hauling boxes, our dog, and children. I wish there were more incentives through Subaru, but I understand that Subaru is a quality brand that holds its value over time and has great trade in value. I'd much rather go home with a reliable car than cut corners to get something cheaper and have it be a maintenance nightmare later. You can't beat the standard AWD and base features, as well as the upgrade options that would bump you in to the $40k range easily with other brands. We were very happy purchasing through Subaru of Plano! More