Ewing Subaru of Plano

First off, I called them because they had a particular used car I needed. I told the sales guy I was coming from Denton to see it. As we were looking at the car, his sales manager calls him on his cell an used car I needed. I told the sales guy I was coming from Denton to see it. As we were looking at the car, his sales manager calls him on his cell and he tells me that the mgr plans to send the car to the auction if I don't buy it. This is a sales gimmick/pressure technique that was not necessary on me as I was there to buy the car. They looked at my trade and we settled on a fair price. Then, in the office, as I was signing the paperwork, they said they mis-appraised my trade and my price would go up $2500. I told them that is a deal killer and they immediately backed off on their price increase. Strike Two! As it turned out, I didn't need that car for long so I set out to sell it. It was paid for at the time of purchase. I had a problem selling the car because it had temp tags. After me spending a week to get someone on the phone to help me after they had 7 weeks to get the title work done, they tell me it had not even been started. Finally, their manager handled this and sent my tags. It was at that point that I sold the car to another dealer, knowing that the title is always a week to 10 days behind the plates. 3 weeks later, no title. The dealer I sold it to told me that they had called Ewing and that they had botched the registration and the car was not even really registered to me ever, as far as the State of Texas is concerned. What an absolute nightmare of a transaction. I know Subaru owners are loyal, but I'll bet there are much better options for you than Ewing Subaru. Stay away from this dealer if you like for transactions to go smoothly. More

The dealership did an amazing job, showing us vehicles. Once we selected a vehicle, the negotiated fairly. After using the car, they provided us great service. We will buy another car from this dealership. Once we selected a vehicle, the negotiated fairly. After using the car, they provided us great service. We will buy another car from this dealership. More

Highly recommend Subaru of Plano! Ask for Angle he helped me out and got me in exactly what I wanted. He made the process smooth and quick. Ask for Angle he helped me out and got me in exactly what I wanted. He made the process smooth and quick. More

This process was super quick! I was in and out and less than 30min. Angel was super ressponsive and worked his magic to get me the best possible price for my vehicle. Definitely I was in and out and less than 30min. Angel was super ressponsive and worked his magic to get me the best possible price for my vehicle. Definitely will come here again for my future needs! Thank you Angel Calix Nd Ewing Subaru for taking care of me. More

Jesse made it so easy for me to get the exact car and accessories I wanted. Seamless process directed by a great professional. He IS AWESOME. EWING is blessed to have him on staff! Thanks again. accessories I wanted. Seamless process directed by a great professional. He IS AWESOME. EWING is blessed to have him on staff! Thanks again. More

Bait & Switch. They claimed Cars.com lowered the price. They wouldn’t even honor there own websites price. They claimed Cars.com lowered the price. They wouldn’t even honor there own websites price. More

Ewing Subaru was a great experience! The reason it was a great experience was directly because of Justin Trpkosh. Justin was an amazing sales person who took customer service to the next The reason it was a great experience was directly because of Justin Trpkosh. Justin was an amazing sales person who took customer service to the next level. We made the decision to buy because Justin assisted us in a comfortable and informative way that helped us make the decision. More

Had a great experience selling my car, everyone was super friendly and transparent. left feeling appreciated rather than tricked. friendly and transparent. left feeling appreciated rather than tricked. More

July 14, 2023 I once was a small business owner. Therefore, I know how important and ethical it is to write a review based on the facts as honestly as possible. I ended up buying a new car from out Therefore, I know how important and ethical it is to write a review based on the facts as honestly as possible. I ended up buying a new car from out of state dealership because the model with a manual transmission I was looking for was nowhere to be found in Texas. Upon receiving the license plates from the TX DMV, I realized the prep work wasn’t done for me to easily mount the front license plate as it came from the state that doesn’t require the front license plate. So, I took the car to Ewing Subaru for their help. The service advisor (Brandon Leffall) greeted me courteously. I explained the situation. Frankly, I felt a bit awkward because I did not buy the car from Ewing. Nonetheless, he happily offered with a warm smile to take care of it for me. He needed special brackets and he had to look for them. Luckily, another service advisor (Lauren Barrett) happened to have the brackets. Both of them working together, I had my license plates mounted in less than 15 minutes right in the service pull up area. Both of them were exceptionally friendly and nice with engaging conversation with me. And it didn’t cost me anything. I will happily go back to Ewing for all future service requirements. More

I’ve purchased two vehicles from this dealership and they were both good experiences. My dealer/salesperson was Reggie Howard each time. were both good experiences. My dealer/salesperson was Reggie Howard each time. More