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Ewing Subaru of Plano

Plano, TX

Overview
Employees
Reviews
Vehicles
4.8
1,869 Reviews
At Ewing Subaru of Plano, we take great pride in offering exceptional customer service and a seamless dealership experience to Subaru enthusiasts in Plano, Richardson TX, Frisco, Carrollton, and Dallas TX. With our dedication to quality and extensive automotive knowledge, you've found the ideal place for buying, financing, and servicing your Subaru. Take a moment to explore our new Subaru models, where you'll find everything you want in a vehicle—safety, reliability, comfort, and technology. We invite you to visit our showroom to check out our latest selection and to test drive popular models like the Subaru Crosstrek, Outback, Forester, Ascent, Impreza, Legacy, BRZ, WRX, and the iconic WRX STI. Not everyone is seeking a brand-new car, so we also offer a diverse selection of high-quality, budget-friendly used vehicles. It's a smart way to drive a premium car, SUV, truck, van, or crossover while saving money. Once you've chosen your vehicle, our Finance team will help you with the details, whether you're buying or leasing. We'll work to ensure you get a plan that fits your budget, with competitive loan rates. After your purchase, it's important to keep your car running smoothly. That's where our Service and Parts centers come in. From routine maintenance to repairs and part replacements, our skilled technicians are here to ensure your vehicle stays in top condition. Need an oil change or a tire rotation? We'll get you back on the road quickly. If you'd like to learn more about what we offer, stop by Ewing Subaru of Plano. We're always excited to help our customers with whatever they need. The Ewing Automotive Group has been proudly serving the community since 1940, and we're here to serve you, too.
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1555 Dallas Parkway

Plano, TX

75093

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Showing 1,869 reviews

January 25, 2023

Angel Calix was exceptional in assisting me in the purchase of a slightly used Subaru Outback! I live outside Texas, yet I felt at home in receiving prompt and courteous answers to all of my questions More

by Dr. Syd Spain
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Angel Calix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ross Iver
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Jan 26, 2023 -

Ewing Subaru of Plano responded

Dr. Syd Spain, thank for you for sharing 5-stars! We're pleaed to hear Angel Calix is exceptional and earned your recommendation! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

January 21, 2023

Sold the car underneath me and had order other car from other Subaru dealership. I had call Subaru North America to quash the first order. This took time and could not order until it was resolved. More

by Brett
Recommend Dealer
No
Employees Worked With
Ryan Alger
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2023 -

Ewing Subaru of Plano responded

Brett, we are sorry to hear that the vehicle you ordered was sold from underneath you and we would like to look into what happened and follow up. Unfortunately, without your last name we cannot reference your contact information in our system to follow up. We invite you to contact us at social@EwingSubaru.com with your best contact information so that we may get in contact. Talk soon. Best wishes.

Jan 22, 2023 -

Brett responded

I delt with the manger Ryan Alger. I have bought multiple Mercedes and GMC Denali from your other dealerships. I filed complaint to Subaru North American in the said reference. Your dealership is very poor compared to other Ewing locations and brands. I order the same car Sewell Subaru and could not be happier. I realize how poor your management was after buying from other dealership. It was night and day difference at the other Subaru dealership.

January 13, 2023

This dealership provided me with a smooth and seamless purchase of my first Subaru. Everyone here was extremely friendly and helpful and found me exactly what I was looking for in no time! More

by darbyrosenbaum
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Calix
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2023 -

Ewing Subaru of Plano responded

darbyrosenbaum, thank you for your 5-stars! We're happy to hear our team is friendly and helpful! We look forward to serving you additionally in the future. Thanks again!

December 20, 2022

Worst costumer service ever had in my life so disappointed that sales man we had jimmy Saucedo I don’t know why they have people with that rude and disrespectful More

by easttexasroofing
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
JIMMY SAUCEDO
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Dec 22, 2022 -

Ewing Subaru of Plano responded

We apologize that your expeirence with us in sales did not go as anticipated and that your expeirence with Jimmy was less than pleasant. We are passing your feedback along to our leadership and appreciate your bringing your concerns to attention. We wish we could have come to terms on trade values but pleased to find out that you all since purchased elsewhere and found the perfect car and deal. We wish you the absolute best and we're always here to assist if anything changes moving forward. Best wishes!

December 15, 2022

DO NOT BUY YOUR VEHICLE HERE. We just bought a used truck from Ewing Subaru. They told us we could not negotiate on our interest rate at all. They didn’t give us options on intere More

by kaciaturner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jesse Ibanez
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Dec 16, 2022 -

Ewing Subaru of Plano responded

Kacia, we apologize that your expeirence with us in finance did not fair well. We understand our team did not effectively communicate various rate options at shorter terms than you were originally shopping. We are passing your feedback along to our leadership to review and to train on. We appreciate you bringing the shortcoming to our attention. We also want to remind that customers are free to refinance their vehicles at anytime they like. You are not locked to the financing secured at purchase and you are free to refinance your vehicle with any bank that will give you a more opportunistic rate. We appreciate your business, apologize for dropping the ball communicating options and wish you the absolute best this holiday season. Take care!

December 06, 2022

They did not add a “market adjustment” to the price of a new, in-demand, low availability car. They worked within our time frame and stayed late after office hours to finish our sale, and communicated well More

by New to Subaru
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arturo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Lombardo
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Dec 06, 2022 -

Ewing Subaru of Plano responded

Thank you for shopping with us and taking time to share your expeirence working with Arturo! We appreciate your endorsement of the experience and pleased to hear our team was timely and communicated effectively. Let us know when we may serve you additionally. Thanks again!

December 02, 2022

Great experience overall! The team members were all super friendly- even chatted with a few that weren’t our salesman while he retrieved the vehicle of our choice. Wonderful e More

by DellaDawg
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Oscar Franco, Connor McCown
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Dec 03, 2022 -

Ewing Subaru of Plano responded

Della, thanks for sharing 5-stars! We're pleased to hear our team provided a great overall experience! We appreciate your feedback and look forward to serving you again next time. Thanks again!

November 29, 2022

Ewing made it easy to order the car I wanted and kept me informed on the delivery date the entire time. More

by Paintinjoy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nicole Genova
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Nov 29, 2022 -

Ewing Subaru of Plano responded

Paintinjoy, thanks for sharing 5-stars! We're glad to hear our team made it easy to order the car you wanted and kept you up to date! We appreciate your feedback and look forward to serving you again next time. Take care!

November 28, 2022

Cedrick helped me with all my car questions. He was really patient and thorough and that really made the entire process smooth. More

by jabeencheema
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cedrick Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor McCown
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Nov 28, 2022 -

Ewing Subaru of Plano responded

jabeencheema, thank you for sharing praise regarding your experience with Cedrick. We appreciate your praise and pleased to hear that you got all your questions answered. Let us know when we may serve you additionally. Thanks again! Best wishes!

November 24, 2022

Ask for James S. , he won't xx you & will provided amazing customer service 👏🏽 He's heaven sent and went above for my purchase! Thanks for helping me prank my brothe More

by Bizzy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Lombardo, JIMMY SAUCEDO
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Nov 25, 2022 -

Ewing Subaru of Plano responded

Bizzy, thank you for sharing 5-stars and noting amazing customer service with James! We appreciate your endorsement. Let us know when we may serve you additionally! Take care!

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