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Ewing Subaru of Plano - Service Center

Plano, TX

4.9
1,029 Reviews

1,029 Reviews of Ewing Subaru of Plano - Service Center

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November 23, 2021

My assigned technician Devin Koustoubardis was great, kept me appraised and informed of the work being done and made sure I understand what was being done and why. More

by mdsuriel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Calix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremiah Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Dunacusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Koustoubardis, Andrew Caserta, Jesse Ibanez, DEVIN JOLL, Frank Alsides, LIAM DUTTON
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Nov 24, 2021 -

Ewing Subaru of Plano responded

mdsuriel, thank you for your insight regarding working with Devin in service. We're pleased to hear you were kept in close communication throughout the process and we look forward to serving you additionally next time. Thanks again! Best wishes.

November 22, 2021

Excellent timing. Friendly service advisor. Prompt service. Service advisor helping me with my questions and concerns. God bless More

by luke.farshad
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jacob Marez
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Nov 23, 2021 -

Ewing Subaru of Plano responded

luke.farshad, thanks for sharing 5-star praise regarding your experience in service with Jacob! We appreciate your feedback and mention of prompt service. We look forward to serving you on future visits. Thanks again.

November 22, 2021

Everyone was very friendly, from the moment I was greeted to when I got my keys back. Great experience! More

by Pislam86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barrett
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Nov 23, 2021 -

Ewing Subaru of Plano responded

Pislam86, thanks for sharing 5-star praise regarding your experience in service with Barrett in service! We appreciate your feedback and praise regarding the whole visit. We look forward to serving you additionally. Thanks again!

November 19, 2021

Very easy to make an appointment online. Very nice staff, and the office was spacious and comfy to wait for my car to be serviced. More

by Cs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure- service dept
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Nov 19, 2021 -

Ewing Subaru of Plano responded

Cs, thanks for sharing praise regarding your experience working with us in service. We're pleased to hear that the appointment setting process online was easy! Thanks for taking time to share praise and let us know when we may serve you next. Thanks again!

November 17, 2021

Great service, and great people! Ewing Subaru goes the extra mile to identify problems and honestly advise their customers. More

by TexasEng23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madalyn
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Nov 18, 2021 -

Ewing Subaru of Plano responded

TexasEng23, thank you for noting great service and great people! We appreciate your mention of working with Madalyn and look forward to serving you additionally when the time comes. Thanks again!

November 17, 2021

Great dealership. I've purchased three cars from them and always been pleased with both sales and service departments. More

by DJD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department advisor & tech
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Nov 18, 2021 -

Ewing Subaru of Plano responded

DJD, thank you for sharing praise regarding our great dealership! We appreciate your mention of shopping with us THREE times and we can't say thank you enough. See you next time. Thanks again!

November 17, 2021

Great service department, quick to take care of your car and your questions. I’ll be back. More

by tullycb
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lauren
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Nov 18, 2021 -

Ewing Subaru of Plano responded

tullycb. thanks for noting great service! We're pleased our team was quick to take care of you and get your questions answered. See you next time. Thanks again!

November 17, 2021

The best service experience I have had. Better than Lexus better than jeep better than Pontiac(all my previous cars) More

by Emilystonemay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Rodriguez
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Nov 17, 2021 -

Ewing Subaru of Plano responded

Emilystonemay, thanks for sharing 5-stars and letting us know you had a great experience with Arturo. We greatly appreciate your kind words and look forward to serving you additionally. See you next time. Best wishes!

November 16, 2021

Everyone i came in contact with was attentive, pleasant, professional and efficient. Thank you have have such a fantastic team! More

by mausolfhughes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon, Lauren, Wilford
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Nov 17, 2021 -

Ewing Subaru of Plano responded

mausolfhughes, thanks for sharing 5-stars and letting us know you had a great experience with Devon, Lauren and Wilford. We appreciate your praise. See you next time. Thanks again!

Nov 17, 2021 -

mausolfhughes responded

It was the least I could do because the level of customer service I received far exceeded this decade's "standards"!! Diana

November 15, 2021

Other than periodic maintenance, the only service issue on my Outback, from its delivery in Nov, 2015 until now, was a bad cell in its original battery - that was replaced at no charge - and the battery o More

by jb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Zambrana
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Nov 16, 2021 -

Ewing Subaru of Plano responded

JB, thank you for sharing praise regarding working with Jose in service! We sure appreciate your praise and mention of honest, ethical dealings. We look forward to serving you additionally when the time comes. Thanks again!

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