Excellence Auto Direct

Lowering my monthly payment Roy helped me understand the process of the car buying experience. He made it so easy that we even lowered my payment by 25$ I know it might not sound Roy helped me understand the process of the car buying experience. He made it so easy that we even lowered my payment by 25$ I know it might not sound like a lot but I have the car I want with a lower payment couldn’t ask for any better! Go Excellence Auto Direct! More

Great customer service Really felt taken care of here. Felt like they were helping me out more than just wanting to take my money. Roy held an umbrella for me in the rain as Really felt taken care of here. Felt like they were helping me out more than just wanting to take my money. Roy held an umbrella for me in the rain as well. So nice! More

Outstanding way different Most different experience. They really care. The owner thanked us personally. Would definitely use again. Roy Rupert is the best. Great to work with. Most different experience. They really care. The owner thanked us personally. Would definitely use again. Roy Rupert is the best. Great to work with. Yes. More

Great experience Very speedy service, personable, very helpful. Really enjoyed our experience. Roy Rupert was extremely helpful and very helpful with helping us atta Very speedy service, personable, very helpful. Really enjoyed our experience. Roy Rupert was extremely helpful and very helpful with helping us attain our goal. Totally recommend! More

Customer Service I learned about Excellence Auto Direct online. I called to get more information, and an idea of what they have to offer. I spoke with Roy over the pho I learned about Excellence Auto Direct online. I called to get more information, and an idea of what they have to offer. I spoke with Roy over the phone, and he was so personalable. Not only did he provide information, but he also asked questions. He was interested in learning what I was looking for, and genuinely wanted to be the solution. He was also very professional, polite, and competent. It was definitely a pleasure working with this company, and Roy! More

Easiest buying process The process when I bought my car was absolutely a breeze. the salesmen were very helpful in answering all questions I had. It was a great experience The process when I bought my car was absolutely a breeze. the salesmen were very helpful in answering all questions I had. It was a great experience More

Best Dealer So Far Bought New Dodge Charger and I Love it! The service and character of these group of people are unexplainable! Great car buying experience! Would recom Bought New Dodge Charger and I Love it! The service and character of these group of people are unexplainable! Great car buying experience! Would recommend anyone to this dealership! More

Great Experience Let’s start this off with simple facts: I bought a 2015 GMC Acadia Denali with 84k miles in April 2019 from Excellence Auto Direct at a price 68% depr Let’s start this off with simple facts: I bought a 2015 GMC Acadia Denali with 84k miles in April 2019 from Excellence Auto Direct at a price 68% depreciated from the price new. As it has been over a month and I’ve seen zero issues with the vehicle – in fact, I’ve grown to love it more each day – so I feel confident suggesting this dealership and one representative, in particular. Every issue I asked the dealership to handle before I took possession was done properly. Every issue they needed me to come back for, later, they handled properly. Simply put, I got a fantastic deal on a great car. My experience in the dealership with both the management as well as the salesman working with me – Alexandro Alvarez – was fantastic. Alexandro was up front and enthusiastic; I never got any impression of dishonesty or guile from him, and I believe everyone walked away from the deal happy. While I think every dealership is going to try to play games, I at least felt like these guys were playing games by the rules. They didn’t try to spin things or push weird deals on me: I came in and within a couple of hours, we got the price to where we could both accept it, and I paid for the car outright. No extended warranty, no extra anything: just the car, for the price, in the condition I requested it to be in based in my inspection. I cannot guarantee my experience as a norm, but I can say that my experience was excellent. If you do your research and come to Excellence Auto Direct armed with information, and shoot straight with Alexandro Alvarez, I believe you can be as pleased with your experience as I have been with mine. More

Very satisfied buyer!! Great dealership and friendly staff. I wasn’t sure if I was going to get approved for a loan and I was happy to find out I did. Ray was very helpful Great dealership and friendly staff. I wasn’t sure if I was going to get approved for a loan and I was happy to find out I did. Ray was very helpful and honest with me and I appreciate it all. I would definitely recommend this dealership to anyone looking to buy in the future. More

Awesome Service!!! Real Pros!!!! Best Pre Owned Dealer!! Chris helped me and was very helpful!! Very clean dealer and everyone was very professional! I definitely recommend Excellent Best Pre Owned Dealer!! Chris helped me and was very helpful!! Very clean dealer and everyone was very professional! I definitely recommend Excellent Auto Direct More