
Exceptional Motorcar
Defiance, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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All around Exceptional They helped with finding a vehicle that fit our budget and our needs. Did almost everything over the phone so when we went and test drove the vehicle They helped with finding a vehicle that fit our budget and our needs. Did almost everything over the phone so when we went and test drove the vehicle it made the paperwork fast. Easy transition in and out. More
Quick and easy Submitted a request online in the evening. Someone contacted me immediately. The next morning, I was sent 2 options. I reviewed those and chose 1 vehi Submitted a request online in the evening. Someone contacted me immediately. The next morning, I was sent 2 options. I reviewed those and chose 1 vehicle. I chatted with Mike via text and provided all the information he needed during the day. I met Mike at the dealership at 5pm the same day and drove out by 7pm with the vehicle that night. Since my husband was unable to come, I took the paperwork home with me for him to sign, then overnighted the paperwork the next day. Mile followed up the next day letting me know he received the paperwork and that was it. Super easy and fast buying process! More

Great Team Love these guys. I made an out of state purchase. I actually drove there from Michigan. Doug was great. I told him what I expected and got it. I was Love these guys. I made an out of state purchase. I actually drove there from Michigan. Doug was great. I told him what I expected and got it. I was pissed with another well known dealer in Michigan because they ran my credit thru multiple lenders causing my credit to take multiple had inquiries when I specifically asked them not to. I explained this to Doug and he assured me he wouldn't do that and he didn't. Mike was the finance guy. He was great and funny. He knew his stuff and didn't try to hide information or play me like some other dealerships. Everything went smoothly and I was comfortable buying my car as you can see in the pics' lol.... More
Jamie Smiddy,Was very helpful with my purchase of a 2015 Jamie Smiddy, Was very helpful with my purchase of a 2015 Camaro SS. Thanks for the assistance. Zak Foltz thanks for answering all my warranty questi Jamie Smiddy, Was very helpful with my purchase of a 2015 Camaro SS. Thanks for the assistance. Zak Foltz thanks for answering all my warranty questions great staff clean dealership. More
Easy as 1-2-3 From the moment I was contacted, interactions were prompt, professional, and not pushy. I found my car online. After requesting more information on th From the moment I was contacted, interactions were prompt, professional, and not pushy. I found my car online. After requesting more information on the car, I was contacted quickly and was able to make an appointment to go see the car at my convenience. They had the car pulled up and ready for a test drive. That's service! Mike in sales was exceptional in the buying process! More
Never again Bought the wrong vehicle from the WRONG dealership! Wish I would of taken more time examining this vehicle and all promises were met before purchase Bought the wrong vehicle from the WRONG dealership! Wish I would of taken more time examining this vehicle and all promises were met before purchase. More
2013 GMC Sierra Overall I am happy with our purchase, just wish the dealership would have gone through the truck a little better. They said they replaced the brakes, Overall I am happy with our purchase, just wish the dealership would have gone through the truck a little better. They said they replaced the brakes, but left the old rotors on and need replacement. Also the truck needs a tune up. More

Amazing car shopping experience I couldn’t have asked for a better car buying experience! Jamie helped me out today, he was extremely friendly and helpful. There was no Financing BS, I couldn’t have asked for a better car buying experience! Jamie helped me out today, he was extremely friendly and helpful. There was no Financing BS, simple process and straight to the point. Zak was awesome as well! Very professional and informative. Thank you fellas! More
Jamie was fantastic Jamie was great to work with and didn’t BS use or steer use into a vehicle we didn’t want. He made sure we got what we wanted. Thanks Jamie!!!! Sam w Jamie was great to work with and didn’t BS use or steer use into a vehicle we didn’t want. He made sure we got what we wanted. Thanks Jamie!!!! Sam was nice and explained everything to use also. I would highly recommend this dealer. Love our new truck. More
Not satisfied with salesman Dealership is great everyone I talk to was helpful. My salesman on the other hand was not told me certain things would be done and they weren't. Talke Dealership is great everyone I talk to was helpful. My salesman on the other hand was not told me certain things would be done and they weren't. Talked to him at 1pm the day I picked my truck up. When i got there at 5pm truck was still on the lot,dirty I fell he had plenty of time to at least have the truck washed satisfied all around except for salesman feel he was only worried about the next deal dont like being told things will be done and they are not. Thank you. More