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Exceptional Motorcar

Overview Employees Reviews (421) Inventory (547)

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Exceptional Motorcar

Name: Exceptional Motorcar
Address: 20891 CR 424, Defiance, OH, 43512, US
Telephone: (419) 782-0607
Rating: 4.8

4.8

421 Lifetime Reviews

20891 CR 424, Defiance, Ohio 43512 Directions

Sales: (419) 782-0607

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Excellent

99% Recommended

4.8

421 Lifetime Reviews

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

A dealership's rating is calculated by averaging scores from reviews received in the past 24 months

Visit Dealership Website

Welcome to Exceptional Motor Car serving the greater Defiance, OH area. Exceptional Motor Car is a Domestic, Import Auto Dealer Our goal is to make your car buying experience the best possible. Exceptional Motor Car's virtual dealership offers a wide variety of used cars. Conveniently located in Defiance, OH we also serve Toledo, OH and Fort Wayne, IN. If you're looking to purchase a used car, you've come to the right place. At Exceptional Motor Car we pride ourselves on being the most reliable and trustworthy used dealer around. Our inventory is filled with some of the sweetest rides you've ever seen! The Used Car Dealer You Can Count On We're the kind of dealer that takes the time and listens to the wants and needs of our clients. We understand that buying a car is a process that takes a certain amount of careful consideration. It's a lot to wrap your head around but at Exceptional Motor Car we do our best to make the car buying experience an easy one. We're the kind of Defiance, OH car dealer that helps you decide exactly what you're looking for. We won't ever make a sale that our customers will end up being unhappy with. We're proud to be the type of Defiance, OH dealer that strives for 100% customer satisfaction.

Showing 422 reviews

December 06, 2019

SALES VISIT - USED

"Great service"

- must101

Verified Customer

Great sales experience, good group to work with. As good as buying a car can be. Very pleased with my purchase. Would use them again.

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Employees Worked With

Mike Coleman

5.0

Jeremy Hines

5.0

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Helpful 0

December 05, 2019

SALES VISIT - USED

"Great experience!"

- McKenzie

Verified Customer

Exceptional Motorcar found us the vehicle we were looking for at a great price! The staff was great to work with and made the process painless!

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Employees Worked With

Zak Foltz

5.0

Other Employees : Ron Burk

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Helpful 1

December 02, 2019

SALES VISIT - USED

"Great customer service and no pressure placed! "

- Rosalvao

Verified Customer

I drove 1.5 hours to test drive my now 2019 Jeep! The car was ready for me to drive when I arrived. Financing was better than what I could have imagined as well! Paul and Zak were great to work with!

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Employees Worked With

Paul Duckett

5.0

Zak Foltz

5.0

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Dec 04, 2019 -

Exceptional Motorcar responded

We appreciate your feedback and your business. Congratulations on your new Jeep and we hope to see you again in the future!!

Helpful 0

November 28, 2019

SALES VISIT - USED

"The place is great people are super friendly"

- pageirrigation

Verified Customer

Great place our salesman was great very friendly and helpful would definitely recommend them to anyone who is looking to buy a new or used vehicle

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Employees Worked With

Jamie Smiddy

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Dec 04, 2019 -

Exceptional Motorcar responded

Thank you for doing business with us. We strive everyday to make our customers as happy as possible!! Congratulations and we hope to see you again in the future!! :)

Helpful 0

November 28, 2019

SALES VISIT - USED

"ALL BLACK DODGE RAM "

- Cvgk

I would recommend this dealer to anyone. We drove 7 hrs to look at this truck. They were very helpful over the phone with pictures and communication. They had the truck parked up front waiting on us when we walked through the door.

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Employees Worked With

Jeremy Hines

5.0

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Dec 04, 2019 -

Exceptional Motorcar responded

We are very happy to hear about your experience with our dealership. Congratulations on your new truck and we hope to see you again!! :)

Helpful 0

November 27, 2019

SALES VISIT - USED

"Love my new Ram!!"

- Autumn

Ron B., Ron H., Jamie, Zak Thank you all for making the process easy and smooth! Ron Heller I'm over the moon with the Ram!

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Employees Worked With

Jamie Smiddy

5.0

Zak Foltz

5.0

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Dec 04, 2019 -

Exceptional Motorcar responded

Thank you for sharing your experience. We are happy you had an awesome and smooth process with us! We hope to see you again :)

Helpful 0

November 26, 2019

SALES VISIT - USED

"I Worked with Jamie Smiddy, very nice guy. Easy to deal..."

- Tim Poole

I Worked with Jamie Smiddy, very nice guy. Easy to deal with. Well worth my 2 1/2 hr drive. I love my truck. Thank you so much.

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Employees Worked With

Jamie Smiddy

5.0

Zak Foltz

5.0

Amber Greek

5.0

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Dec 04, 2019 -

Exceptional Motorcar responded

Hello Tim, We appreciate your feedback! Exceptional Motorcar works very hard to provide satisfactory service to all of our customers. Congratulations on your new vehicle and we hope to see you again in the future!!

Helpful 0

November 26, 2019

SALES VISIT - USED

"Experienced, knowledgeable, and accessible!"

- Ram150014

We worked with Jamie Smiddy on the purchase of our 2014 Ram 1500, and he really made the process work very smoothly. By far the best car buying experience I’ve had!

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Employees Worked With

Jamie Smiddy

5.0

Zak Foltz

5.0

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Dec 04, 2019 -

Exceptional Motorcar responded

We are happy to hear about your experience. Congratulations on your new Ram and we look forward to seeing you in the future!! :)

Helpful 0

November 26, 2019

SALES VISIT - USED

"Tahoe"

- Bncritter

Shanna and Jordan are awesome to work with. They could not have made it any easier on us. Thanks guys. We love my new ride.

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Employees Worked With

Jordan White

5.0

Shanna James

5.0

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Nov 26, 2019 -

Exceptional Motorcar responded

We appreciate you doing business with us. Our staff works hard to make sure customers like yourself are satisfied everyday. Congratulations on your new vehicle and we look forward to seeing you in the future!

Helpful 0

November 26, 2019

SALES VISIT - USED

"Overall a better experience than most dealerships "

- c.york32

We purchased two vehicles in the same day. Overall the process was smooth and we didn’t have to spend the typical 5+ hours at a dealership. We were able to find cars we loved within our budget! Everyone at the dealership was nice and tried to get us in and out in a timely manner. Will recommend to friends and family

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Employees Worked With

Doug Jones Jr

4.0

Zak Foltz

5.0

Shanna James

5.0

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Nov 26, 2019 -

Exceptional Motorcar responded

Helpful 0

Exceptional Motorcar

Excellent

99% Recommended