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Exceptional Motorcar
Defiance, OH
1,455 Reviews
Welcome to Exceptional Motor Car serving the greater Defiance, OH area.
Exceptional Motor Car is a Domestic, Import Auto Dealer
Our goal is to make your car buying experience the best possible. Exceptional Motor Car's virtual dealership offers a wide variety of used cars. Conveniently located in Defiance, OH we also serve Toledo, OH and Fort Wayne, IN.
If you're looking to purchase a used car, you've come to the right place. At Exceptional Motor Car we pride ourselves on being the most reliable and trustworthy used dealer around. Our inventory is filled with some of the sweetest rides you've ever seen!
The Used Car Dealer You Can Count On
We're the kind of dealer that takes the time and listens to the wants and needs of our clients. We understand that buying a car is a process that takes a certain amount of careful consideration.
It's a lot to wrap your head around but at Exceptional Motor Car we do our best to make the car buying experience an easy one. We're the kind of Defiance, OH car dealer that helps you decide exactly what you're looking for. We won't ever make a sale that our customers will end up being unhappy with. We're proud to be the type of Defiance, OH dealer that strives for 100% customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,455 reviews
October 26, 2017
Pleased. I was very Pleased with the purchase of my 2013 Chrysler town & country van and the excellent help from sales consultant of DUSTIN HERNANDEZ. Thank Y I was very Pleased with the purchase of my 2013 Chrysler town & country van and the excellent help from sales consultant of DUSTIN HERNANDEZ. Thank You!! Dustin for a job well done. More
by edie/lar3638
Employees Worked With
Dustin Hernandez
October 26, 2017
Kids and trucks I want car shopping with my grandson to buy a truck you had X amount of money and very expensive taste we picked exceptional as our fifth or sixth pla I want car shopping with my grandson to buy a truck you had X amount of money and very expensive taste we picked exceptional as our fifth or sixth place we stopped in defiance the truck we originally bought went down the road and stalled out we called them up took it back had no problem was very impressed with that ,went back the next Monday and hey hooked us up with another truck it ran great n he's happy so I'm happy...the staff is friendly and professional and went out of their way to make a young kid and old woman happy thanks More
by Zalia
Employees Worked With
I think it was Paul sorry if I got it wrong...Andrew Whipple and Sonja Mcmillian, Paul Duckett, Nick Roeder
October 24, 2017
Amazing Service, Easy Process I went to the dealer knowing the models and qualifications of the car I wanted to see, and the budget I wanted to stay within to feel comfortable with I went to the dealer knowing the models and qualifications of the car I wanted to see, and the budget I wanted to stay within to feel comfortable with my choice. I got there late, but Dustin had a car waiting that met the criteria. As I did a test drive, he walked be through the differences between the models I was looking at, not directing me towards any model but just gave the facts so I could make an informed decision. He asked me questions to see what type of financing would be the best for me to manage, and didn’t pressure me for a sale or for a car outside of my liking. I kept him past closing for a few hours and he was super friendly and helpful the whole time, not making me feel rushed. I didn’t walk in looking to purchase that day, just to test drive and narrow down my choices; however, the deal on the car and the amazing service by Dustin and the rest of the dealership made it an easy and comfortable decision. More
by Travelbug
Employees Worked With
Dustin Hernandez
October 24, 2017
awful experience and lied to. I bought a 2015 silverado there. The salesperson Paul told me it was one price when i got there it was another price 2000 dollars higher bait and swit I bought a 2015 silverado there. The salesperson Paul told me it was one price when i got there it was another price 2000 dollars higher bait and switch. Then the finance manager didnt explain any of my payments or paperwork then lied to me about the warranty it had on it finally i get it home and the engine is gushing out oil, they receive to give me a refund. buyer beware of non exceptional motors. More
by rick1543
Employees Worked With
Paul Duckett, Nick Roeder
October 23, 2017
New truck. Awesome experience at Exceptional Motorcar. Paul Duckett was very accommodating and easy to work with. I threw Paul a couple of curve balls and he ha Awesome experience at Exceptional Motorcar. Paul Duckett was very accommodating and easy to work with. I threw Paul a couple of curve balls and he handled it very professionally. I was very pleased. More
by RickyB
Employees Worked With
Paul Duckett
October 11, 2017
Very pleased. Very friendly and helpful crew. They answered all my questions. They got me in the truck that I wanted. Very happy with the service and will deal with Very friendly and helpful crew. They answered all my questions. They got me in the truck that I wanted. Very happy with the service and will deal with them again. More
by Ronnie
Employees Worked With
Jamie Smiddy
October 10, 2017
I found what I was looking for and everything worked out I called them up they answered was nice on the phone and wanted to do business with me and work with me and buying a new truck well new to me but slig I called them up they answered was nice on the phone and wanted to do business with me and work with me and buying a new truck well new to me but slightly used More
by High country
Employees Worked With
Alan Beasley
October 07, 2017
Love my new equinox Jordan was awesome at helping me find the right one and have everything I wanted as well. He didn’t waste anytime or try getting me something I didn’t Jordan was awesome at helping me find the right one and have everything I wanted as well. He didn’t waste anytime or try getting me something I didn’t ask for! Will be back for future sales as well! More
by Katelynnn_x33
Employees Worked With
Jordan White, Nick Roeder
October 06, 2017
Great Experience. I want to commend Exceptional for having such a great staff. From the sales manager on down. Dustin had my truck ready for me as soon as I arrived. He I want to commend Exceptional for having such a great staff. From the sales manager on down. Dustin had my truck ready for me as soon as I arrived. He was very curtious, and never once tried to pressure me one time, to purchase anything. The sales manager got me the best rate possible. I love my truck. And my experience here was Top Notch. I would greatly recommend this dealership. More
by Billie007
Employees Worked With
Dustin Hernandez, Nick Roeder
September 30, 2017
I had a good experience Had a good experience and would recommend you to give them a chance to work with you on prices or with finding the rite car. Had a good experience and would recommend you to give them a chance to work with you on prices or with finding the rite car. More
by Vols1525
Employees Worked With
Jamie Smiddy
