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Exclusive Motorcars

Randallstown, MD

4.7
748 Reviews

10100 Liberty Rd

Randallstown, MD

21133

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748 Reviews of Exclusive Motorcars

July 16, 2021

My initial experience wasn’t the best, after talking to shawny (assuming that’s the spelling) she went over all of my concerns.. to say the least she was gone with her family when i received a call from he More

by divineking9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian, Shawna Lyles-Hughes
Jul 16, 2021 -

Exclusive Motorcars responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. We're thrilled to hear that Shawna provided you with such excellent customer service, and that she was able to resolve any issues to your satisfaction. We look forward to assisting you with any future vehicle needs!

July 14, 2021

In spite of everything sales manager Paul goes above and beyond to keep customers happy. When I had a concern he responded immediately to make things right. I appreciate service like this and hopefully you More

by C F
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mcween Egboh, Paul Zerilli
Jul 14, 2021 -

Exclusive Motorcars responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Jul 14, 2021 -

C F responded

I called to speak to a manager and left a voice-mail

July 14, 2021

They did what they said they would do with no deception. I work. You probably do as well. I don’t have time to play and they took care of my needs in a timely and professional manner. More

by rangerrn68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian , Mcween Egboh, Rodney Elliott
Jul 14, 2021 -

Exclusive Motorcars responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 13, 2021

Richard Berger in service. Service was great in and out with no problem plus got the my vehicle wash for free. The Exclusive motor family has been a joy to work with from the buying the vehicle to servicin More

by derricklane19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Berger
Jul 13, 2021 -

Exclusive Motorcars responded

Derrick, Thank you for choosing Exclusive Motor Cars, your feedback and rating mean a lot to us. We're glad Richard was able to help, and we hope to see you again!

July 13, 2021

Horrible from start to now. Faulty vehicle, still not fixed, Horrible communication. A waste of my time and money. Got the vehicle in April and have been going through xxxx since. More

by diggsamanda
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Henry, Rodney Elliott, Jack Crosier, Greg Brown, Richard Berger
July 12, 2021

Had a great over-all experience. Only glitch was the gas tank was not filled up when I took delivery of my car. I'm sure it was just an oversight. Jack and Paul were great. More

by Burkindine
Recommend Dealer
Yes
Employees Worked With
Kyle Patrick, Paul Zerilli, Jack Crosier
Jul 12, 2021 -

Exclusive Motorcars responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Exclusive Motor Cars are glad to have you as a customer.

July 12, 2021

Richard Berger gave excellent service. Very personal and friendly. Got my car washed, oil changed and very friendly and professional staff. Looking forward to bringing my wife car in now. More

by ceejayblack
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Berger
Jul 12, 2021 -

Exclusive Motorcars responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Richard could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

July 10, 2021

Richard berger & Bob bobbles are best service managers hands down..I love coming here!! People complain about getting care service but they are best!! Rip Brody miss u champ More

by darbaby29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah, Richard Berger
Jul 10, 2021 -

Exclusive Motorcars responded

Thanks so much for leaving us a review! We are very happy that Richard and Bob provided you with such a positive experience and we will be sure to pass along your compliments. We sincerely value your loyal business and look forward to your next visit!

July 08, 2021

The best dealer!!!!got me and my husband what we wanted….Jack was a great salesman I would suggest anyone go there they are all very professional. More

by jayamore23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Patrick, Rodney Elliott, Jack Crosier
Jul 08, 2021 -

Exclusive Motorcars responded

Thanks for sharing your thoughts about your experience working with Jack here at Exclusive Motor Cars. We appreciate your business and hope to see you again soon!

July 08, 2021

Ehiabhi was my sale agent and he provided great customer service. Was patient while I test drove several vehicles and helped me in my selection. More

by sj7807
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mcween Egboh, Ehiabhi Egboh
Jul 08, 2021 -

Exclusive Motorcars responded

Thank you for choosing Exclusive Motor Cars, your feedback and rating mean a lot to us. We're glad Ehiabhi was able to help, and we hope to see you again!

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