Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Exclusive Motorcars

Randallstown, MD

4.7
747 Reviews
Call Dealership (410) 367-0011
View Awards

10100 Liberty Rd

Randallstown, MD

21133

Directions

By Type

747 Reviews of Exclusive Motorcars

July 30, 2021

Service was great. The employees were polite. Service was quick and they kept me updated. Waiting room was clean. Definitely recommend and will be back! More

by colefam222
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Berger
Report | Print
Jul 30, 2021 -

Exclusive Motorcars responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Exclusive Motor Cars.

July 30, 2021

Awesome dealership! Had service done on my 2018 VW GTI. Richard is wonderful. He made my experience quick and easy. Thanks for everything you do! Everyone here is friendly and helpful. More

by Ajones10714
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mcween Egboh, Tony Henry, Kyle Patrick, Crystal Hardison, Floris Chaumat, John Pitts, Richard Berger
Report | Print
Jul 30, 2021 -

Exclusive Motorcars responded

Thanks for sharing your thoughts about your experience with Exclusive Motor Cars. We appreciate your business and hope to see you again soon!

July 29, 2021

He was great, I was in and out. Thanks Richard. I will be back.I needed a quick service and it was quick. Thanks again. More

by lwin2249
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Berger
Report | Print
Jul 30, 2021 -

Exclusive Motorcars responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

July 28, 2021

Had a vehicle for one month four issues In one month I didn’t have to pay for the repairs but it should’ve been caught before they sold me the vehicle More

by calvin.tinson
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mcween Egboh, Anthony June, Richard Berger
Report | Print
Jul 29, 2021 -

Exclusive Motorcars responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

Jul 30, 2021 -

calvin.tinson responded

I don’t know what you can do , the vehicle was sold to me with a the guarantee that it was drivable and somewhat reliable. That’s far from the truth . I never had an experience like this ever in 35 of my 51 years of purchasing vehicles. I’m scared to drive it now , it smoking under the hood. Luckily Range Rover hunt valley is looking out for me. The rims were dipped, now there starting to peel. It wasn’t from the factory black. If I would have known all of this I wouldn’t have purchased the vehicle. So hunt valley Range Rover put close to 6 grand into the vehicle. This is unsatisfactory. What can you do to fixed this. I bought the vehicle in 25 June 2021 the problems started a week later and the problems have been piling up every since. I paid 75000 for this vehicle. It’s barely worth 20000. I never had a vehicle so unreliable. How can we make this right?

July 28, 2021

Richard Burger in service Thank you Got me in and out for oil change took Great care of me from the last service from the time before. More

by Kearajackson31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Berger
Report | Print
Jul 28, 2021 -

Exclusive Motorcars responded

Keara, Congratulations on your new vehicle! We are so glad that Richard had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

July 28, 2021

Richard berger had great attitude and kept word on the price. Clean facility. Would c ok me again. Waiting time was pretty good. Great job More

by Harrietdennis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Berger
Report | Print
Jul 28, 2021 -

Exclusive Motorcars responded

Thank you so much for choosing Exclusive Motor Cars! Please let us know if we can be of any more assistance!

July 22, 2021

Great experience and very family oriented. Big E helped my wife and I find and purchase our dream car. If your looking for car go to exclusive. More

by mo132c
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehiabhi Egboh, Kyle Patrick, Paul Zerilli
Report | Print
Jul 22, 2021 -

Exclusive Motorcars responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Exclusive Motor Cars.

July 20, 2021

I came in the dealership not believing I can leave with a car, but just know the people there are amazing and was so patient and helped me find an affordable car! Thanks to Jack for helping me find a car I l More

by LovelyDai
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Patrick, Jack Crosier
Report | Print
Jul 20, 2021 -

Exclusive Motorcars responded

It's fantastic to hear that Jack provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Exclusive Motor Cars! Congratulations on your new vehicle!

July 20, 2021

Not a good experience. Manager acted like he was doing me a favor for buying a SUV from there, multiple calls to there with no replies. Then find out last minute cannot get tags from there. That should have More

by buttonzbabie
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mcween Egboh, Ehiabhi Egboh, Paul Zerilli
Report | Print
Aug 06, 2021 -

Exclusive Motorcars responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Sep 07, 2021 -

buttonzbabie responded

5 days after I purchased the vehicle the tire blew on the sidewall. I spoke with a manager and was told the damage would be fixed and no problem. Time went on and no one would return a call. Finally a different “manager” called and said they’d pay for the tire but not the other problem but will give me a great price at their rate for the trouble and when my daughter said this is ridiculous and she was going to give a bad rating, he said that he has attorneys to check that and about coming after her in court if she did. She told him she can let people know what the truth is when there has been nothing but problems. It took a month to get 1 tire put on and got the price in person for the other damage (wasn’t a good price). Meanwhile there are 3 tires with one brand and the other with a different (not sure if it matters but never have I purchased a vehicle and had 2 brands of tires)

July 16, 2021

My initial experience wasn’t the best, after talking to shawny (assuming that’s the spelling) she went over all of my concerns.. to say the least she was gone with her family when i received a call from he More

by divineking9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian, Shawna Lyles-Hughes
Report | Print
Jul 16, 2021 -

Exclusive Motorcars responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. We're thrilled to hear that Shawna provided you with such excellent customer service, and that she was able to resolve any issues to your satisfaction. We look forward to assisting you with any future vehicle needs!

1
...
21
22
23
...
75