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Executive Chevrolet

Wallingford, CT

4.8
1,361 Reviews
As part of the Executive Auto Group, Executive Chevrolet gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Executive Chevrolet to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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399 N Colony Street

Wallingford, CT

06492

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Showing 1,361 reviews

January 30, 2025

Dealership has been great. But I have some concerns over the issue with my 4 month old 2025 new car that has a leak which should not have happened snd can’t be fixed for weeks More

by DALLASKIM29
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Obed Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sorry but I do not know who the person was who actually looked my leak. It is still leaking and leaving stains everywhere I park including my driveway which I don’t care for.
Jan 31, 2025 -

Executive Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Kevin Galante Service Manager

January 30, 2025

Executive Chevrolet is a great dealership. Both Service and Parts at Executive Chevrolet have been very good. More

by LMFROHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marty in Parts gets 5 stars!
Jan 31, 2025 -

Executive Chevrolet responded

Thank you for choosing Executive Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kevin Galante Service Manager

January 30, 2025

I liked that I could make an appointment on line. The staff was friendly. It took about an hour and a half for service which was great. Would highly recommend the service department. More

by rforni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Executive Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kevin Galante Service Manager

January 30, 2025

This was the first visit to a dealership where I was not stressed out and feeling like someone was trying to rip me off. I actually had fun! They found me a truck which exceeded my expectations and for a gr More

by YALEMEDIC18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Woodward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Executive Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Chevrolet! Shaun Woodward General Manager

January 30, 2025

I got what I was settling for but truck has a scrape I didn't know about and window shades were falling off didn't come with fresh oil change roof of truck wasn't washed at all upon receiving the truc More

by MINIONE51163
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Obed Santiago
3.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Santiago
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Gallagher
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2025

I have worked with Mark many times when my Equinox has been serviced. He provides excellent service, takes time to answer questions, and is very knowledgeable. He is a great asset to Executive Chevrole More

by CTOMUSIAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Executive Chevrolet responded

Thanks for sharing your thoughts about your experience with Mark here at Executive Chevrolet. We appreciate your business and hope to see you again soon! Kevin Galante Service Manager

Jan 29, 2025 -

Executive Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mark met your expectations. Thank you for choosing Executive Chevrolet, we look forward to having you as a valued customer for many years to come! Kevin Galante Service Manager

January 28, 2025

Mark is wonderful! He’s easy to work with and very responsive. Would highly recommend him! More

by Holly M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Executive Chevrolet responded

Thank you, Holly, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mark and our team, and we look forward to working with you again. Kevin Galante Service Manager

January 28, 2025

Great service team. I was planning to wait for my trucks 15,000 mile service and Mark was very transparent with me that it might be a while because there were two recall More

by IANQUERZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Executive Chevrolet responded

Thank you, Ian, for the kind words for Mark and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Kevin Galante Service Manager

January 27, 2025

I was able to quickly schedule an appointment sooner here than at several other Chevy dealerships. Mark was friendly and helpful. Techs diagnosed the issue quickly, had the part in stock and replaced same da More

by jshaw30three
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Executive Chevrolet responded

Thank you for choosing Executive Chevrolet. Your feedback and rating mean a lot to us. We're glad Mark was able to help, and we hope to see you again! Kevin Galante Service Manager

January 27, 2025

They make you wait a very long time negotiating the sale . The new truck had a scratch that exposed metal on the rear bumper which I informed Carlos prior to the sale and after the sale, told him I neede i More

by RRICKT20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Obed Santiago
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Santiago
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Gallagher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Executive Chevrolet responded

We're sorry for the experience you had with us. We would like to resolve the issue with the rear bumper. I have tried to reach out to you directly. Please contact me back when you have moment to discuss this further. Thank you, Obed Santiago Sales Manager 203-493-5828

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