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Executive Chevrolet - Service Center

Wallingford, CT

4.8
1,100 Reviews

1,100 Reviews of Executive Chevrolet - Service Center

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May 05, 2025

Very friendly and professional. Made the experience very easy and stress free. I recommend working Executive Chevrolet to all for sales service and parts :) More

by StephanieC1296
Recommend Dealer
Yes
Employees Worked With
Max
May 05, 2025 -

Executive Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Chevrolet, we look forward to having you as a valued customer for many years to come! Kevin Galante Service Manager

May 05, 2025

The service representative, Max was professional and courteous. He took care of my service needs and was very attentive. Kudos to Max! More

by JDESANTI57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Executive Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Kevin Galante Service Manager

May 05, 2025

Communication was beyond excellent. Ben kept me in the loop about what was happening and listened to what i wanted and what my specific problem was More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
May 05, 2025 -

Executive Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kevin Galante Service Manager

May 02, 2025

Good communication on our truck but forgot to put a bracket back on after transmission was put in!! More

by Impala4255
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Galante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025 -

Executive Chevrolet responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Kevin Galante Service Manager

May 02, 2025

One stop shop. no need to go someplace else Come on in for service,or to buy a car you'll see. More

by HENRYL.HUDGENS2
Recommend Dealer
Yes
Employees Worked With
Max
May 03, 2025 -

Executive Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Kevin Galante Service Manager

May 01, 2025

Ben acknowledged me immediately after walking in. After intros, he explained the process very well. It made me feel better about the company overall. It was an excellent experience and I'll be back f More

by ANGIEALDERMAN
Recommend Dealer
Yes
Employees Worked With
Ben
May 01, 2025 -

Executive Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Kevin Galante Service Manager

May 01, 2025

I always get great service from the service personnel at this dealership. I have always driven high mileage per year for work which requires a lot of trips for vehicle maintenance, this group has provided m More

by FRANK@UNITEDCONCRETE.COM
Recommend Dealer
Yes
Employees Worked With
Mark & Max
May 01, 2025 -

Executive Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Chevrolet! Kevin Galante Service Manager

May 01, 2025

The service department has always gone above and beyond to make sure that I've had a good experience when bringing in my car. I can't say enough about Max and the team More

by Pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Executive Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Chevrolet. Kevin Galante Service Manager

May 01, 2025

Very helpful and responsive, and communicated in a timely manner, Overall it was a great experience More

by christinapratt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Executive Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Chevrolet, we look forward to having you as a valued customer for many years to come! Kevin Galante Service Manager

May 01, 2025

My truck needed brakes. The price was double what I had expected even considering dealership pricing. When I picked up the vehicle the brake pedal was soft and the brake flu More

by Susu4me66
Recommend Dealer
No
Employees Worked With
Max Pieper
May 02, 2025 -

Executive Chevrolet responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us your contact information so we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. please contact us and we will be happy to look at the brakes for you. Executive Chevy Service Team

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