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Executive Chevrolet - Service Center

Wallingford, CT

4.8
1,097 Reviews
Call Service Center (203) 872-5345

1,097 Reviews of Executive Chevrolet - Service Center

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February 12, 2024

Excellent customer service from service writer and service manager. Very professional and knowledgeable. Work done in timely manner. More

by cherigalante70
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Valerio
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Feb 13, 2024 -

Executive Chevrolet responded

Cheri, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mark met your expectations. Thank you for choosing Executive Chevrolet, we look forward to having you as a valued customer for many years to come! Kevin Galante Service Manager

February 12, 2024

Very caring and updates provided during the repair. Made the service smooth Accurate service and puntual More

by stevenledfordjr
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Valerio
Report | Print
Feb 13, 2024 -

Executive Chevrolet responded

Steven, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mark met your expectations. Thank you again for choosing Executive Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Kevin Galante Service Manager

February 09, 2024

Very respectful and friendly experience. appointment was set in a short time Was helpful in browsing for accessories More

by psagnella38
Recommend Dealer
Yes
Employees Worked With
Max
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Feb 09, 2024 -

Executive Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Kevin Galante Service Manager

February 09, 2024

Good service. Work was done sooner than expected. Great customer service .waiting area clean and pleasant More

by Betsy
Recommend Dealer
Yes
Employees Worked With
Max. He gave great customer service
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Feb 11, 2024 -

Executive Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Chevrolet, Betsy, we look forward to having you as a valued customer for many years to come! Kevin Galante Service Manager

February 09, 2024

I have used John Jackson as my salesman for almost 3 years. He has been very accommodating More

by MATTW6
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Valerio
Report | Print
Feb 11, 2024 -

Executive Chevrolet responded

Thank you so much for your kind words, Matt, and for taking the time to leave us this wonderful feedback! Kevin Galante Service Manager

February 06, 2024

The experience was good. However the prices are far too high. The experience was good. However the prices are far too high. The prices may cause me to go elsewhere. More

by Jmknicker
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Valerio
Report | Print
Feb 06, 2024 -

Executive Chevrolet responded

Thank you for taking the time to share your thoughts on working with Mark and our team. We're glad to hear we delivered such a great experience! Kevin Galante Service Manager

February 06, 2024

Service advisor Max was great made sure I was informed of the process. Called me when it was completed. Help with a loaner vehicle. Awesome experience. More

by PRISCO.MONICO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2024 -

Executive Chevrolet responded

Thank you for choosing Executive Chevrolet. Your feedback and rating mean a lot to us. We're glad Max and the team were able to help, and we hope to see you again! Kevin Galante Service Manager

Feb 07, 2024 -

PRISCO.MONICO responded

Thank you. Like I said it was a pleasure working with Max and the service advisors along with the rest of the service dept team.

February 06, 2024

The staff kept me abreast of potential issues and offered to fix them. I didn't have time to get the issue resolved but will in the future. More

by MTRODIE
Recommend Dealer
Yes
Employees Worked With
Max Pieper
Report | Print
Feb 07, 2024 -

Executive Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Kevin Galante Service Manager

February 06, 2024

Max understood the issue I was having. It was an intermittent issue and Max was persistent in getting the problem to reappear until it finally did. Max has excellent people skills More

by Erv.ozolins
Recommend Dealer
Yes
Employees Worked With
Max Pieper
Report | Print
Feb 07, 2024 -

Executive Chevrolet responded

It's great to hear that Max was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Chevrolet! Kevin Galante Service Manager

February 04, 2024

Efficient and quick! Diagnosed correctly,time frame was what was estimated,price estimate was what was quoted! More

by festat1025
Recommend Dealer
Yes
Report | Print
Feb 05, 2024 -

Executive Chevrolet responded

Thank you for choosing Executive Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kevin Galante Service Manager

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