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Executive Chevrolet - Service Center

Wallingford, CT

4.8
1,128 Reviews

1,128 Reviews of Executive Chevrolet - Service Center

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April 27, 2025

The A/C system wasn't working. The problem was resolved. The technician Lou had to figure out while the A/C wasn't working. It was the compressor which he replaced. More

by davemwray
Recommend Dealer
Yes
Employees Worked With
Benjamin Bender and Lou Distasio
Apr 27, 2025 -

Executive Chevrolet responded

Thanks for sharing about your experience with Executive Chevrolet. We appreciate your business and hope to see you again soon! Kevin Galante Service Manager

April 27, 2025

Dropped off truck for oil change. Work done promptly and efficiently. Would recommend Executive is the best More

by mmonico39
Recommend Dealer
Yes
Apr 27, 2025 -

Executive Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Chevrolet, we look forward to having you as a valued customer for many years to come! Kevin Galante Service Manager

April 26, 2025

I have been going here since it was family owned Valente Chevrolet. I was concerned when it became corporate owned, but they still provide the same great service. More

by CHERYLG23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2025 -

Executive Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kevin Galante Service Manager

April 25, 2025

Professional and personable easy to work with The process is explained during every step of the way More

by mikdup
Recommend Dealer
Yes
Employees Worked With
Max Piper
Apr 25, 2025 -

Executive Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Kevin Galante Service Manager

April 25, 2025

Slow. Very slow. The attempt to overcharge thousands for coating protection was overt. Slow No More

by WALKONWATERPADDLE
Recommend Dealer
No
Employees Worked With
Sam
Apr 25, 2025 -

Executive Chevrolet responded

We apologize for the experience you had. Our exterior and interior coating protection is a great option but certainly not for everyone. We are sorry that you feel we were overcharging for the option. The protection does offer up to lifetime coverage and some of our customers see the value in that, and some do not. We certainly would like an opportunity to correct the situation and want you to feel positive about your purchase. You have already been in touch with one of our managers, Cerra. She will discuss this further with you. -Executive Chevy Sales Team

April 25, 2025

Service was great. Came as soon as they had an update on the issue with my car. And kept me updated on when it would be ready for me to pick up. More

by DZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin
Apr 25, 2025 -

Executive Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Kevin Galante Service Manager

April 25, 2025

Executive Chevy is a great dealership they got me in and out on time and my cars issue were fixed More

by elijahdaniels063
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Apr 25, 2025 -

Executive Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Chevrolet. Kevin Galante Service Manager

April 25, 2025

Always welcoming & polite. They do a good job & don’t “push” suggestions on a customer, but discuss. My only issue this time was returning to the dealership about the time my c More

by JoAnn
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Executive Chevrolet responded

Thanks for sharing your thoughts about your experience with Executive Chevrolet. We appreciate your business and hope to see you again soon! Kevin Galante Service Manager

April 24, 2025

Mark communicates well and is very knowledgeable. I will switch my Chevrolet service to Executive entirely. Mark made Executive an obvious choice. More

by PMNARUS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Executive Chevrolet responded

Thanks for sharing your thoughts about your experience with Executive Chevrolet. We appreciate your business and hope to see you again soon! Kevin Galante Service Manager

April 23, 2025

I Am pleased with the interaction that i get with Max in the service dept More

by ayla614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2025 -

Executive Chevrolet responded

Thanks for sharing your thoughts about your experience with Executive Chevrolet. We appreciate your business and hope to see you again soon! Kevin Galante Service Manager

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