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Executive Chevrolet - Service Center

Wallingford, CT

4.8
802 Reviews

802 Reviews of Executive Chevrolet - Service Center

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November 24, 2021

I have received very good service on my vehicles in past few weeks. Disappointed that you do not provide loaners or even rides home while vehicle is being serviced. Big inconvenience for customer. Also I be More

by PABLO377
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2021 -

Executive Chevrolet responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your feedback regarding our good service and on how you feel we can improve and better ourselves. We appreciate your business and hope to see you again soon! Kevin Galante Service Manager

Nov 23, 2023 -

PABLO377 responded

You are welcome.

November 23, 2021

Excellent service as always. Everyone is so happy to help you when ever you stop by More

by MLMALONEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Executive Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kevin Galante Service Manager

November 18, 2021

Service people knowledeable and coutreous! Work on car was satisfactory. Overall good service and efficient More

by KISSTAR7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Obed Santiago
4.0
This rating includes all reviews, with more weight given to recent reviews.
Max Pieper
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Briana Pascale
Nov 19, 2021 -

Executive Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered a positive experience! Kevin Galante Service Manager

November 18, 2021

The dealer have a professional guys and excellent The dealer have a professional guys and excellent customer service care and also a lot of coupons. More

by ARMAH467
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Briana Pascale
Nov 19, 2021 -

Executive Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kevin Galante Service Manager

November 18, 2021

staff nice and courteous. work always done to my satisfaction. prices for services are expensive but i assume it's the same for all dealerships More

by JCIPRIANO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Executive Chevrolet responded

Thank you for choosing Executive Chevrolet, your feedback and rating mean a lot to us. We're glad Mark was able to help, and we hope to see you again! Kevin Galante Service Manager

November 18, 2021

Customer service was accommodating. The gentleman who helped me was informative and helped me with certain things I needed for the vehicle to be done and things I could wait on very helpful but not pushy More

by DILA1221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Briana Pascale
Nov 18, 2021 -

Executive Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kevin Galante Service Manager

November 18, 2021

The service that I received was great! Mark was able to get me quick turnaround with my vehicle. Greatly appreciated. More

by Mlarson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Executive Chevrolet responded

It's great to hear that Mark and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Chevrolet! Kevin Galante Service Manager

November 18, 2021

Outstanding service, friendly and prompt service as always. Vehicle service was quoted and completed as promised. More

by UNIVERSAL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Executive Chevrolet responded

We appreciate your business, Max and our team looks forward to serving you again soon! Kevin Galante Service Manager

November 17, 2021

Taking your car in for any repair is never a great joy. Kindness friendliness honesty always takes the edge off of those feelings Thank you More

by ALMOSTFUN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Briana Pascale
Nov 17, 2021 -

Executive Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Executive Chevrolet. Please don't hesitate to reach out if you need anything else. Kevin Galante Service Manager

November 17, 2021

The service itself was good. However, After the service was completer, noone notified me. I was sitting in the show room and I was my SUV was parked near the door. The service writer walked past me, but di More

by GMA.TUNES
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Briana Pascale
Nov 17, 2021 -

Executive Chevrolet responded

Thank you for your business and this review. We're sorry about the delay in notifying you and apologize for any inconvenience. We appreciate all customer feedback as it allows us to learn and make improvements, and we hope you will give us another opportunity to demonstrate our commitment to great service! Kevin Galante Service Manager

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