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Executive Chevrolet - Service Center

Wallingford, CT

4.8
794 Reviews
Call Service Center (203) 872-5345

794 Reviews of Executive Chevrolet - Service Center

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November 03, 2021

The gentleman at this service desk was very polite and helpful. I wasn’t happy paying a shop fee that is a money grab berry greedy. If you went to a resteraunt and they charged you a kitchen fee you would More

by MOTTS127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Pieper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Briana Pascale
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Nov 04, 2021 -

Executive Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Chevrolet.

Helpful
November 03, 2021

The service department is great I dropped my truck off the night before and they had it ready to go first thing in the morning great service always honest and thorough. More

by john_gasparelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Briana Pascale
Report | Print
Nov 04, 2021 -

Executive Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Executive Chevrolet. Please don't hesitate to reach out if you need anything else.

Helpful
November 02, 2021

Had an oil change at executive. It was quick and efficient. Will definitely go back there. More

by HERMAN998
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Briana Pascale
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Nov 02, 2021 -

Executive Chevrolet responded

Thank you so much for taking the time to leave us your five-star feedback! We look forward to working with you again in the future, Herman.

Helpful
November 02, 2021

This is the first time I had a bad experience thereIf This is the first time I had a bad experience there If Kevin the service manager did not help me out I would never buy a other car from there again More

by SUPHOMIES101
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Briana Pascale
Report | Print
Nov 02, 2021 -

Executive Chevrolet responded

Thank you for your feedback. We are sorry to hear that we didn't meet your expectations this time. We appreciate your business and hope you will give us another opportunity to serve you and demonstrate that we can do better. Thank you for choosing Executive Chevrolet.

Helpful
November 02, 2021

Excellent Service!Briana is Very Smart, Excellent at her Excellent Service! Briana is Very Smart, Excellent at her job. Rest rooms are exceptionally clean. Glad I purchased my Silverado there!!! More

by MAVERICKSM19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Briana Pascale
Report | Print
Nov 02, 2021 -

Executive Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Nov 02, 2021 -

MAVERICKSM19 responded

I only tell the Truth. I wish all the people on earth would do the same. Not that all don’t, help the liars. It would make it a better place.

Helpful
November 02, 2021

Professional people that make it easy to do business with. The made the process of servicing my car as painless as possible. More

by Raybibisi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
There was another gentleman at the front desk that was very helpful when Briana wasn’t there. He was also very helpful, Briana Pascale
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Nov 02, 2021 -

Executive Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
November 02, 2021

My sales person Livio was so patient and explain everything to me he know what he’s doing great customer service More

by EVELYNS106
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Employee not listed
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Nov 03, 2021 -

Executive Chevrolet responded

Thank you, Evelyn, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

Helpful
November 02, 2021

Have oil consumption problem that Chevy knows about service manager very rude to my daughter 2013 equinox refuses to fix problem taking to gm corporate to remedy More

by Unhappy Chevy owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin Galante
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager
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Nov 02, 2021 -

Unhappy Chevy owner responded

I would think that you would like to have satisfied customers apparently you don’t the service manager needs training on how to treat customers was very rude and condescending to my daughter both executive and the service manager should be ashamed at this behavior

Helpful
November 02, 2021

Convenient and fast service. Very comfortable waiting area. Staff very polite, helpful and attentive. A pleasure to deal with. More

by JFELDER213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Galante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Jackson
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Nov 02, 2021 -

Executive Chevrolet responded

Thank you for sharing your thoughts about your experience with Executive Chevrolet. We appreciate your business and hope to see you again soon!

Helpful
November 02, 2021

Great and friendly staff, always courteous and explains whst they are going to do to the vehicle More

by GOTTABEAT7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2021 -

Executive Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
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