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Executive Chevrolet - Service Center

Wallingford, CT

4.8
1,097 Reviews

1,097 Reviews of Executive Chevrolet - Service Center

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September 16, 2022

Everybody was really helpful and nice service was done fast and efficient and the job came out excellent More

by frankmdel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will did an excellent job and was very respectful
Sep 16, 2022 -

Executive Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kevin Galante Service Manager

September 16, 2022

They are phenomenal! They work very well with customers. It’s always a 10/10 for me! More

by Gladyss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Galante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Executive Chevrolet responded

Gladys, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Kevin Galante Service Manager

September 15, 2022

Problems with my vehicle were not communicated to me. There has been a number of problems on a vehicle that was $73,000 and only has 42,000 miles on it. No one can answer why. Someone texted to resolve m More

by KCHRISTENSEN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Max Pieper
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Executive Chevrolet responded

We apologize for us missing your text reply to us. You asked some very good questions and we did not respond. That was an oversight on our part and we did not intend to dismiss your questions. We apologize and are looking at some procedures to put in place so this does not happen again. We did reach out this morning as soon as we saw your review. We want to be able to address your concerns. Please feel free to call back or call me directly at 203-493-5815. Kevin Galante Service Manager

September 13, 2022

Executive Chevrolet is the best dealership that I have been to. Everyone is always very professional, courteous and friendly. Also very informative about explaining what you need to have done for service. More

by CYNLEE11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Executive Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Kevin Galante Service Manager

September 09, 2022

This place displays excellent customer service. Me and my wife have purchased both of our vehicles from here. More

by SILVERCITY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Executive Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kevin Galante Service Manager

September 09, 2022

I brought my 2018 Chevy spark in for a transmission leaks under warranty. They finished the job sooner than expected and we’re awesome to deal with! More

by dgorman47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Executive Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Executive Chevrolet! Kevin Galante Service Manager

September 02, 2022

Had great experience with my 2 cars that I brought there to get the wheels redone . I would Highly recommend this place . I’m more than pleased with the Job they did . Thank you ! More

by Safetycar57
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ishmael Ayala
Sep 04, 2022 -

Executive Chevrolet responded

We appreciate your business and our team looks forward to serving you again soon! Kevin Galante Service Manager

Sep 04, 2022 -

Safetycar57 responded

I sure will recommend you to others ! Definitely!

September 01, 2022

Excellent in and out quickly. Very accommodating. Waiting room was clean. Associates all very helpful More

by LEES20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Obed Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Executive Chevrolet responded

Thank you for choosing Executive Chevrolet, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kevin Galante Service Manager

August 24, 2022

The dealership was professional and did whatever they could to meet my needs. I would highly recommend them. More

by PDEMIAO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
Aug 25, 2022 -

Executive Chevrolet responded

Thanks for sharing your thoughts about your experience with Executive Chevrolet. We appreciate your business and hope to see you again soon! Kevin Galante Service Manager

August 24, 2022

I had to bring my car in three times for the same problem It took over 3 months to get an appointment because no loaner was available. Don’t even know if it is correct because I have not driven si More

by RAEBARBIERI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Max Pieper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Executive Chevrolet responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Kevin Galante Service Manager

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