Executive Honda

Terrible service department - RUDE This rating is for the service department. Unfortunately, I experienced rude service; not once, but repeatedly from several people, including the ser This rating is for the service department. Unfortunately, I experienced rude service; not once, but repeatedly from several people, including the service manager. Seems as they are so busy that are fed up with their clients. I never expected from a Honda dealership. A while back I called this dealer to set up an appointment for a Honda recall service. The answer was: "we don't have parts and we won't for a long time; call us back". You would think they would follow up. Nope. Ok, called back 3 weeks ago. Was told "No parts in stock; we will place an order and we will contact you when we get the parts". The Agent was super dry, no ETA of any kind, or any follow up. Waiting, waiting and driving unsafe car. 2+ weeks later I called again and speaking to one of the reps. Basically, she is telling "why you bother calling us; we told you we will call you when parts arrive". I say: “I want to know the ETA”, so now speaking to a Service manager. Now, all of the sudden he is looking for my vehicle ID# to verify which parts I needed. I don't believe they don't have that information in the system and why would they not ask that question before. So, I figure no one even checked or ordered part in the first place. Go figure, parts are in stock and probably were there from day one. He asked me: “who did I speak to”; I say "I didn't take the name" and his reply: "Well, we have so many people here, how am I supposed to check". More

6/16 Leased a New Honda - Great Experience! I just leased a new Honda Fit from Executive Honda in Wallingford. Everyone was friendly and very helpful: Dominick Nusdeu (sales), Bob (mgr.) and Ch I just leased a new Honda Fit from Executive Honda in Wallingford. Everyone was friendly and very helpful: Dominick Nusdeu (sales), Bob (mgr.) and Chris Deluca (finance mgr.) I got a great deal and I highly recommend seeing them if you are looking for a car! More

Great experience Nice and easy transaction. Rej Bilachie took his time to answer all my questions and worked hard to get me everything I wanted. He went above and be Nice and easy transaction. Rej Bilachie took his time to answer all my questions and worked hard to get me everything I wanted. He went above and beyond my expectations. More

Best Car Buying Experience in my life My wife and I have loved Honda's for a long time. Our previous contact was a family friend that had retired to Florida. so we had to find someone ne My wife and I have loved Honda's for a long time. Our previous contact was a family friend that had retired to Florida. so we had to find someone new to trust when it came time for a new vehicle. After much research we settled on a 2014 CR-V that was listed on Executive's website. Having no desire to decide on a vehicle that day, I have to say that if it weren't for Rej, we probably would not have. But every question we asked was answered immediately and truthfully. There was absolutely no pressure to make a decision. He left us alone when he sensed we needed to talk to each other, and waited for a signal before coming back. They way he talked us through the features of the vehicle made us very comfortable with our choice. It was by far the most pleasurable car purchase I've ever made. He even gave us he personal Cell # to text if we had any other questions before deciding. We decided that night we would go with him. Rej has become my new contact for any future Honda's that we purchase. More

Dealership like no other! We were looking for a new vehicle and had a view in mind. Went to Honda first and it was the best decision ever! The attention we received from Rej We were looking for a new vehicle and had a view in mind. Went to Honda first and it was the best decision ever! The attention we received from Rej was beyond our expectations. He was attentive to our wants and placed us into the perfect vehicle for my family! He made sure to answer all our questions and we left there very pleased and in our vehicle THAT day! Thank you Honda and Rej! More

Car Sales done right I worked with Edgardo Davila to look at an Accord sedan. Executive has a program for buying cars with the "best price first"; it's completely transpa I worked with Edgardo Davila to look at an Accord sedan. Executive has a program for buying cars with the "best price first"; it's completely transparent and the guys are great to work with. I have bought and sold a lot of cars and this is the first time I didn't feel like I was getting squeezed for a good deal. I would suggest asking for Edgardo by name, he's really a solid guy. More

Great experience! My new 2016 Honda Accord runs like a dream! I am so pleased with not only my new ride but also with the great service I received while visiting Execut My new 2016 Honda Accord runs like a dream! I am so pleased with not only my new ride but also with the great service I received while visiting Executive Honda. Rej was fantastic and very helpful in helping me make my decision. He made buying a car very easy and comfortable. I would most definitely recommend anyone in the market for buying a car to visit Executive Honda. Ask for Rej! More

all 5☆☆☆☆☆'s Nick Hammond great guy I was very happy today at the Subaru dealer everything went well everyone was very nice it was like being at home it was a blessing thank you I was very happy today at the Subaru dealer everything went well everyone was very nice it was like being at home it was a blessing thank you More

2016 CIVIC LX I must think dealership is fantastic this is the third car I have purchased. Jamie and Sherece are a great duo in the sales department and the serv I must think dealership is fantastic this is the third car I have purchased. Jamie and Sherece are a great duo in the sales department and the service department is the best I have ever! I would not hesitate sending my friends to Executive. Joanne Avallone More

2016 Odyssey EX-L. This is the third vehicle I have purchased from this dealership and all of my experiences have been great. Thanks to my salesman Khaled, he made the m This is the third vehicle I have purchased from this dealership and all of my experiences have been great. Thanks to my salesman Khaled, he made the most recent purchase the best one of them all. He made this a completely stress free purchase and went out of his way to make sure I was taken care of. I was given a very fare deal with my trade in, and their best price first policy makes finding what you want easy. If you are looking to buy a Honda, go to this dealership and ask for Khaled. You won't regret it. My experiences with the service department have all been great here too. More