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Executive Nissan - Service Center

North Haven, CT

4.6
1,011 Reviews
Call Service Center (203) 239-5371

1,011 Reviews of Executive Nissan - Service Center

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February 29, 2024

Excellent service I think the service department did a great job of explaining the service my car needed even sharing a video of any problems found. More

by KEN.WHITFIELD
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
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Mar 01, 2024 -

Executive Nissan responded

Ken, Thank you for choosing Executive Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 29, 2024

Great friendly kind prompt easy Great friendly kind prompt easy Great friendly kind prompt easy More

by jboroski
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Leopizzo
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Mar 02, 2024 -

Executive Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

February 29, 2024

Excellent service department. Executive Nissan service department found problems that executive Chevrolet service department didn't find. More

by tzim
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
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Feb 29, 2024 -

Executive Nissan responded

Thanks for sharing about your experience with Executive Nissan. Jason and our team appreciate your business and hope to see you again soon!

February 29, 2024

Executive Nissan is great. I call Jason and he gets my car in right away and gets it fixed properly. The quality is first rate and the timeliness is a bonus. More

by tzim
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
Report | Print
Feb 29, 2024 -

Executive Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jason met your expectations. Thank you again for choosing Executive Nissan, we look forward to having you as one of our valued customers for many more years to come!

February 28, 2024

My experience was great, they make me feel welcome,relaxed, and they're very friendly as well. More

by Vivienne Williams
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Report | Print
Feb 28, 2024 -

Executive Nissan responded

Vivienne, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist.

February 28, 2024

They were very helpful. Explained everything so I knew exactly what was being done Excellent service!!!!! More

by LIZMOMOMI
Recommend Dealer
Yes
Employees Worked With
Nichole Stevens, Nichole Stevens
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Feb 28, 2024 -

Executive Nissan responded

Liz, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Nissan, we look forward to having you as a valued customer for many years to come!

February 28, 2024

dealership was able to quickly schedule me an appointment to fix my jeep. i didnt know what was specifically wrong with it but Gary Grote was able to figure everything out, fix it, do extra maintenance, and More

by jabrunetti
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Report | Print
Feb 28, 2024 -

Executive Nissan responded

Thank you so much for your excellent review! We are so glad that Gary and our service team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

February 28, 2024

Good service They do the right job and show me on video how they do the work More

by LSAMUELNS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nichole Stevens, Nichole Stevens
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February 27, 2024

Just got an oil change however I really enjoyed watching the video from the mechanic. Very informative More

by apcroffett
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
Report | Print
Feb 27, 2024 -

Executive Nissan responded

We are very happy to hear Jason provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 27, 2024

The way i was treated made me purchase a new vehicle on Saturday 2021 Jeep Compass. Alberto is lost as your service manager when we picked our Jeep up it was dead. Why? So many things that happened More

by Barrettam
Recommend Dealer
No
Employees Worked With
Alberto to be honest it was the worst experience ever on dealership level. Tomorrow we are buying a 2021 Jeep Compass Trail-hawk not from a business who would employ him.
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Feb 28, 2024 -

Executive Nissan responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

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