
Exeter Subaru
Stratham, NH
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2,083 Reviews of Exeter Subaru
New car sales experience After deciding to replace my current Subaru Outback with another vehicle, and being unhappy with the dealership where I bought my Subaru, I looked aro After deciding to replace my current Subaru Outback with another vehicle, and being unhappy with the dealership where I bought my Subaru, I looked around. Word of mouth was positive about Exeter Subaru. My experience there proved the reputation was correct. Mike Alger, our salesperson was helpful, knowledgeable, and low pressure (something I greatly appreciate). I'd recommend Mike and Exeter Subaru to my friends. More
Friendly and Professional Our sales associate, Jon Dube, was excellent from the moment we stepped on the lot. When car shopping I always expect to be treated like a "little wo Our sales associate, Jon Dube, was excellent from the moment we stepped on the lot. When car shopping I always expect to be treated like a "little woman" which frustrates and angers me. Jon spoke to both my husband and me when explaining the features of the vehicle, and I never got the "little woman" vibe from him. He showed us all the models we wanted to see, and I never felt rushed or pressured to make a decision. I was so impressed at how we were treated that I had no desire to comparison shop anywhere else. Jon had earned our business. When it came time to close the deal Jon was able to make our numbers work with no hassle or drawn out negotiations. Throughout the entire process he was the perfect combination of friendly and professional. I would highly recommend Jon and the staff at EXeter Subaru to anyone. It was a wonderful car buying experience (and we love the car, too)! More
Dalton and Greg. These guys killed it! Dalton was the one who sold me the car and i was more than impressed with his capabilities as a salesman He is genuine guy. Also These guys killed it! Dalton was the one who sold me the car and i was more than impressed with his capabilities as a salesman He is genuine guy. Also super impressed with Greg P. he was honest with what i was dealing with while purchasing my vehicle. He basically gave me knowledge that most dealerships wouldn't have cared to tell me. Exeter Subaru offers great warranties. Big shout out to these two guys. I got my car the day i walked into the dealership, the only reason it took a while was because there computer system was down, This was not a factor what so ever in my experience, this is life. I was actually driven to a local eatery by Dalton, again Great guy. More
Relaxed I as well as I'm sure many other car buyers would agree, is that we don't like being pressured. Everyone at Exeter Subaru were very professional and n I as well as I'm sure many other car buyers would agree, is that we don't like being pressured. Everyone at Exeter Subaru were very professional and non-invasive. I couldn't have asked for a better experience and couldn't recommend them any greater. More
easy buy Lisa was great to work with and made the buying process extremely easy! Would recommend to anyone looking to buy a new or used car! Lisa was great to work with and made the buying process extremely easy! Would recommend to anyone looking to buy a new or used car! More
Exeter Subaru is the best dealership I have used. My experience with dealerships in the past were ok. Most of the time the employee just wanted to sell me a car. Subaru of Exeter went beyond that and My experience with dealerships in the past were ok. Most of the time the employee just wanted to sell me a car. Subaru of Exeter went beyond that and insisted on taking me for a ride in the car I was interested in. She explained everything you would want to know and more about the car I was riding in. She even told me why the gas access is on the passenger side(for safety). I never knew that. I am so happy with the way this dealership didn't push me into buying the car.. They were patient with questions I had and showed me around the dealership, introducing me to everyone that worked there. The atmosphere of the dealership was exceptional. I would definately tell my friends or anyone to go to Exeter Subaru for their next car. More
Great car buying experience I've always wanted a WRX and I went looking throughout Mass and NH. After a few disappointing trips to other dealers I found what I was looking for at I've always wanted a WRX and I went looking throughout Mass and NH. After a few disappointing trips to other dealers I found what I was looking for at Exeter Subaru. John Webster was a great help in making sure the car had what I desired but was also reasonably priced. Couldn't be happier. Thanks guys. More
love my car I stopped in on a Thursday to inquire about a car on the lot and left with it the next day. The people are great and very knowledgeable. I look forwar I stopped in on a Thursday to inquire about a car on the lot and left with it the next day. The people are great and very knowledgeable. I look forward to doing business with them in the future as well as maintaining my new WRX there. More
Great experience Jon and his management team made the process easy and enjoyable. All the vehicle information was readily at hand waiting for review/questions. Jon pro Jon and his management team made the process easy and enjoyable. All the vehicle information was readily at hand waiting for review/questions. Jon provided the last minute help during pick up to make sure it could happen. You made my daughters day! More
2015 Subaru Outback purchase Buying a car, in general, can be a painful experience! At Exeter Subaru, once we got past the usual games car salespeople play when it comes to trad Buying a car, in general, can be a painful experience! At Exeter Subaru, once we got past the usual games car salespeople play when it comes to trade-in value, the experience became mostly positive. Being a senior citizen, and a woman, I felt I had to be cautious. Their first offer for my 2006 Honda Odyssey EX in good condition was insulting . . . under $1500! After phone calls, and in my estimation some game playing with numbers, we reached a more acceptable offer for the trade-in. After this rather uncomfortable start, when I really felt like walking out, things went well. Jon Dube, the actual salesperson (not the one who was dickering trade-in value), was friendly and fairly knowledgeable, and if I had a question he couldn't answer, he investigated and found the answer. It is interesting to me that Exeter Subaru, as a rule, does not hire experienced car sales people. In fact, they hire people who have never worked in a car dealership before. Something about wanting to train them without a previous bias, I think. This might be a good thing, but could leave the buyer feeling she is dealing with "people in training". I love my new car and it arrived when they said it would. I get the feeling I will like dealing with the service department. Overall a good experience. My rating of average is largely based on the 'bad taste in my mouth" about the trade-in value. If you are trying to do your best for the customer, why wouldn't you find the best trade-in value right away -- and then come back to the customer with that? I felt like they were trying to take advantage of me by seeing if I would bite on the first ridiculously low offer. More