Exeter Subaru

Exeter Subaru---What auto dealers should be! From the minute my wife and I walked into Exeter Subaru we knew this would be a different(I mean in a good way) auto buying experience. Our salesman, From the minute my wife and I walked into Exeter Subaru we knew this would be a different(I mean in a good way) auto buying experience. Our salesman, John Webster, was patient and informative with us. Since we weren't certain which model we wanted John took us for a test drive on all three models! John took his time with us, and my wife and I never felt pressured. While waiting over 2 months for our 2 Outbacks to arrive John would e mail us regarding production and arrival times, constantly keeping us in the loop. Upon arrival. we sat down with Greg Perotti, the finance manager. and just like John Webster he was most informative about the leasing process. Josh, the manager, was also very helpful and professional. These are the reasons that I gave Exeter Subaru the 5 star ratings it so deserves. More

48 hour owner--and already back with a friend! Dan was just amazing! I've had my 2015 Crosstrek just two days, but after telling a friend (who had previously not been looking for a new car) abou Dan was just amazing! I've had my 2015 Crosstrek just two days, but after telling a friend (who had previously not been looking for a new car) about both the vehicle and what a great experience I had working with Dan, she has decided to look into not only purchasing the new Crosstrek I'm raving about, but also in getting it FROM HIM! ...I brought her into the showroom earlier this morning. What better review could I give to a salesman who never once made me feel as though he were "selling." Thanks Dan, and thanks Subaru of Exeter -- for Greg (business Mgr.) was great too. More

Excellent buying experience! Topnotch and low pressure! John Webster is a class act. We ended up leasing two new Outbacks. John was very informative, no pressure and a real gentleman. He kept us in the loo John Webster is a class act. We ended up leasing two new Outbacks. John was very informative, no pressure and a real gentleman. He kept us in the loop via email as we waited several weeks for our models to arrive. He introduced us to the service department, and we felt very relaxed and positive about our entire experience at Exeter Subaru. Greg Perotti was very efficient and informative also, as we plowed through the leasing paperwork. Great people! Great dealership! More

Great Dealer and Dealership Exeter Subaru was the most friendly dealership I have encountered and were attentive but they did NOT hound me like vultures the moment I pulled into Exeter Subaru was the most friendly dealership I have encountered and were attentive but they did NOT hound me like vultures the moment I pulled into the parking lot. Nick was very friendly and unlike other dealers at other dealerships, still worked with me and didn't treat me any differently because I was younger. There service department was very flexible and easy to work with. All in all I would definately recommend this dealer and dealership to someone. More

False advertising It was hard to rate my experience as I worked with Lisa Ferrari and the experience of the actual purchase of my vehicle was great! It wasn't until aft It was hard to rate my experience as I worked with Lisa Ferrari and the experience of the actual purchase of my vehicle was great! It wasn't until after the papers were signed and I asked for the remote starter that was advertised on my vehicle that I was told it didn't work so they won't give it to me - when I said it was in the advertisement as well as the booklet in the car I was told by the sales manager, Jim LaFlamme, to read the fine print - there's a disclaimer for the false advertising. I love my Subaru and Lisa was great but will not recommend a dealer that won't stand behind it's word. More

Enjoyed working with Exeter Subaru John Webster and the rest of the staff were great to work with and didn't apply uncomfortable pressure. In fact, on one occasion I had the pleasure o John Webster and the rest of the staff were great to work with and didn't apply uncomfortable pressure. In fact, on one occasion I had the pleasure of spending over an hour wandering around the dealership lot, examining different models, totally on my own, and sales folks were okay with that, whereas in some dealerships I would be hounded so much, being followed around and asked so many questions that I would be mostly thinking about how to get away from there rather than about what I wanted to buy. I wanted some special features on my Outback and found that it was easy to order them and that the total cost of my chosen vehicle was made perfectly clear to me right at the beginning of the buying process, so that there were no surprises. I appreciate the continual communications between John and other dealership members with me while i was deciding, and also the follow up communications after the sale. More

Long time customer Well, John and the gang at Exeter made buying my new Legacy painless and fun..Very professional without the pressure to sell. My partner and I have be Well, John and the gang at Exeter made buying my new Legacy painless and fun..Very professional without the pressure to sell. My partner and I have been customers for many years and will continue to come back...thanks guys!...... More

excellent customer service from the moment we walked into Exeter Subaru and were greeted by Tim Hartford we received nothing but excellent service. He was personable and intere from the moment we walked into Exeter Subaru and were greeted by Tim Hartford we received nothing but excellent service. He was personable and interested in what we wanted and worked hard to get that for us. We have absolutely no complaints about purchasing a car at Exeter Subaru. We had lots of time with him to learn all the features of our new outback and he did it in a very polite and informative manner. He certainly knows his product. More

Longtime customer coming back again We have been using Exeter Subaru since 1985, first for service and then, because of the level of service quality, for buying and leasing cars even aft We have been using Exeter Subaru since 1985, first for service and then, because of the level of service quality, for buying and leasing cars even after we moved to eastern Massachusetts. We have always been impressed by the level of commitment to customer satisfaction, not just with the car itself, but with the willingness to listen to us as we described what needed repair or what scheduling problems we had. John Webster has more than continued our great experience with Exeter Subaru–he's set a new standard. Over the last two years he's followed the course of our thinking about a new car, suggested options and finally, when it was time, made lease arrangements and set a flexible pickup time for us while we were on vacation in Maine. John worked well with the various departments to mesh all the moving parts of the system, working well beyond the call of duty with the our situation and staying in touch with us as things progressed. We're very pleased to continue on with Exeter Subaru. More

Easy Breezy They made it so easy to buy our new car. What a lovely experience and awesome people! We visited other dealerships but this one felt like friends. The They made it so easy to buy our new car. What a lovely experience and awesome people! We visited other dealerships but this one felt like friends. The atmosphere is chill and there are no hard sales. Everything is clean and comfortable! Very nice!!! More