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Exeter Subaru

Stratham, NH

4.6
2,087 Reviews

37 Portsmouth Ave

Stratham, NH

03885

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2,087 Reviews of Exeter Subaru

July 27, 2023

Did not feel that they were accommodating to my schedule, and work restrictions regarding phone conversations etc. More

by marshall.ray
Recommend Dealer
No
Employees Worked With
Hannah Fowler, Chris Benjamin
Aug 09, 2023 -

Exeter Subaru responded

We're sorry to learn that you felt we weren't accommodating enough. We strive to provide flexible and convenient service for all our customers, so your feedback is important. If there's anything more you'd like us to know or if there are ways we can assist further, please don't hesitate in reaching out directly. Thank you, Darren Coute - General Manager - (603) 778-0300

July 21, 2023

Positive experience with salesperson. Not a positive experience with finance department getting paperwork to agree with my birth month for registration. Long story. More

by mjlb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Coute, Jimmy LaFlamme, Hannah Fowler, Mitch Aase
Jul 24, 2023 -

Exeter Subaru responded

Thank you for the positive feedback about your salesperson at Exeter Subaru! We appreciate your business. If there are any issues that need to be addressed, please don't hesitate to reach out to us directly. Have a great day!

July 21, 2023

Everyone was very helpful. Love the Subaru Forester. Thank you for all your assistance. Great car! More

by mjlb
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Darren Coute, Jimmy LaFlamme, Hannah Fowler, Mitch Aase
Jul 24, 2023 -

Exeter Subaru responded

We're so glad you enjoyed buying your new Subaru Forester! We hope you enjoy showing it off and look forward to seeing you again! Thank you! - Exeter Subaru

July 21, 2023

The only bad experience I had was getting my car registered with the town. Inspection sticker should have been my birth month. It took many attempts to finally get it right and had to pay for dupl More

by mjlb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Coute, Jimmy LaFlamme, Hannah Fowler, Mitch Aase
Jul 24, 2023 -

Exeter Subaru responded

Thank you for taking the time to leave a review. We appreciate your feedback and apologize for any inconvenience caused during the registration process. Your comments have been noted, and we will work on improving our administrative procedures in order to provide a better experience in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Have a great day! - Exeter Subaru

July 21, 2023

Overall, a very positive experience. Ann was fantastic to work with. As far as trade in and final purchase price of car, very little was explained or discussed. Could use some improveme More

by codmar35
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hannah Fowler, Ann Italia
Jul 21, 2023 -

Exeter Subaru responded

Thank you for the positive review! We're pleased to hear that Ann provided fantastic service. We appreciate your feedback and will consider it as we strive to improve our trade-in and pricing process. We'll see you next time!- The Exeter Subaru Team

July 19, 2023

Staff was professional and efficient, would definitely return for a future purchase. Ann was very helpful and always kept me updated on the purchase process More

by cg.barlow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Fowler, Ann Italia
Jul 20, 2023 -

Exeter Subaru responded

Thank you for the great review! We're glad to hear that our staff provided professional and efficient service. Ann is a valuable member of our team, and we appreciate her dedication to keeping you updated throughout the purchase process. We look forward to assisting you again in the future at Exeter Subaru!

July 13, 2023

Because we were in desperate need of a car due to my totalling my car , we never felt pressured by Ann or anyone at Exeter Subaru unlike other agencies we had visited previously. Everyone was patient More

by lddmorse
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Fowler, Ann Italia
Jul 17, 2023 -

Exeter Subaru responded

Thanks for the positive review! We're pleased to hear that Ann and Hannah provided you with an awesome experience during your visit. We appreciate your recommendation and hope to see you again in the future. Drive safely! - The Exeter Subaru Team

July 07, 2023

Ann was fantastic to work with--very patient with all my worries and questions. She is very knowledgeable about the cars and the features on each. I am a Nervous Nelly when it comes to big purchases and Ann More

by Meredith F.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Coute, Hannah Fowler, Ann Italia, DJ Agosto
Jul 07, 2023 -

Exeter Subaru responded

Hey Meredith, thank you for the kind words and recommendation! We're happy to hear that Ann provided excellent service and made your car-buying experience a positive one. We appreciate your loyalty as a long-time customer of Exeter Subaru. Have a great ride!

July 07, 2023

Love my new 2024 Subaru Cross Trek! Thanks to Chris for assisting in my selection and a BIG Thanks to Ann for the in depth tutorial! More

by dko1717
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Fowler, Ann Italia, Chris Benjamin
Jul 07, 2023 -

Exeter Subaru responded

We're so glad to hear that you love your new 2024 Subaru Crosstrek! Thank you for choosing Exeter Subaru, and we'll make sure Chris and Ann receive your kind words. Enjoy the road ahead!

July 02, 2023

Anna is professional, efficient, empathetic and helpful. She is well educated on Subaru and Subaru products. She patiently assisted me with choosing the best accessories within my budget for my brand new 20 More

by Kimberly Goodwin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ann Italia
Jul 05, 2023 -

Exeter Subaru responded

Hi Kimberly, congratulations on your 2024 Crosstrek! Thank you for the fantastic review! We're so glad that Anna provided exceptional service and made your car-buying experience easy and enjoyable. Drive safely, and we hope to see you again at Exeter Subaru!

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