Exeter Subaru
Stratham, NH
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2,089 Reviews of Exeter Subaru
XV Crosstrek - first Subaru Dan Bottomley at Exeter Subaru was very helpful throughout the entire process. He answered all of our questions and concerns promptly and was polite t Dan Bottomley at Exeter Subaru was very helpful throughout the entire process. He answered all of our questions and concerns promptly and was polite throughout. We would certainly recommend him to others. Ultimately he sold us a Subaru XV Crosstrek. More
Professional and friendly John Webster made the experience of getting to know the cars and taking a test drive easy and interesting. I really appreciated his prompt return of m John Webster made the experience of getting to know the cars and taking a test drive easy and interesting. I really appreciated his prompt return of my calls. And he kept in touch while I was pondering next steps without being obtrusive. More
Pleasant, productive afternoon of car shopping We stopped at Exeter Subaru on the spur of the moment to look at Foresters and Crosstreks as I needed a car before the end of July. I was impressed b We stopped at Exeter Subaru on the spur of the moment to look at Foresters and Crosstreks as I needed a car before the end of July. I was impressed by the knowledge and graciousness of the salesperson, John Webster, He explained many things as I test drove the Forester. When we stopped at a store parking area, he explained the workings of all those things under the hood and answered a all questions. It was the most information I had ever received about any car from a salesperson. I was very satisfied by my experience at Exeter Subaru and will certainly revisit them when a new car is needed. More
Second car purchase from EC Bought a car here about 12 years ago. That experience was great, so I came back. After my recent experience, ill be back for a third! Bought a car here about 12 years ago. That experience was great, so I came back. After my recent experience, ill be back for a third! More
Fantastic as usual !!! I have been a customer of Exeter Subaru since 1978. That was back when it was physically located in Exeter NH. I am now on my 8 new Subaru. They make I have been a customer of Exeter Subaru since 1978. That was back when it was physically located in Exeter NH. I am now on my 8 new Subaru. They make is easy to buy the car you want with the options you want. If it is not on their lot they will locate it and bring it to their lot for your purchase. It is a painless way to but a car. More
You'll be pleasantly amazed My wife and I did some regional recon of Subaru dealerships. We snuck on lots after hours to check inventory and pricing. For all of our research, we My wife and I did some regional recon of Subaru dealerships. We snuck on lots after hours to check inventory and pricing. For all of our research, we determined that Exeter Subaru had the largest inventory and the best pricing. When we arrived during business hours, we were greeted by John who was warm and quite nice. After 35 years of marriage, I know how difficult if can be to work with my wife and me. She is the dreamer and me the practical one. John immediately found the balance for us both. John asked and listened to our feelings about what we needed and wanted. My wife and I had already narrowed our choices and John helped by providing the right amount of detail without over doing it with a lot of unnecessary sales-speak. We did our test drive. While John was entertained by my wife, he managed to provide a continuous level of information and facts about the car, Subaru and Exeter Subaru. It was a great experience for us all. Coming to an agreement was easy. Both sides were clear and we both understood each other's needs. A good balance was reached. There was, however, one thing that was hard for me to comprehend. All of our previous car purchases required a bank or certified check to finalize the transaction. John kept smiling and repeatedly assured me that my personal check was good. This told me something that I had not realized elsewhere; that this Dealer trusts me. Buyers are supposed to trust the Dealer but the certified check kinda compromises the reciprocity in that regard. Bottom line here is this: my check was good and the experience I had with Exeter Subaru was the best. John and his employers policies and philosophy made me a believer. More
Excited subaru owner I recently purchased a car at Exeter Subaru. As a female, single mother on a teacher salary teacher purchasing a car is always intimidating. I knew th I recently purchased a car at Exeter Subaru. As a female, single mother on a teacher salary teacher purchasing a car is always intimidating. I knew the exact payment I could afford and I did not want to waste any time or effort being persuaded otherwise. Dan Bottomleywas fantastic. He did not pressure me. He suffered multiple test drives over several weeks until I found the right car. Despite all the work I put him through he was always supportive, pleasant, and informative. More
Great experience! I had the pleasure of working with Eric on the purchase of my new Legacy. He was very understanding and respectful of my goal. I'm impressed with Eric I had the pleasure of working with Eric on the purchase of my new Legacy. He was very understanding and respectful of my goal. I'm impressed with Eric's professionalism and the knowledge he had of the vehicle. This was by far the best experience I've ever had buying a car. I can't wait to get it! More
great price, poor communication I traveled from NY to NH to buy a car on Sunday. When i completed a deal I was told to come on Monday to pick up the car. This was very inconvenient f I traveled from NY to NH to buy a car on Sunday. When i completed a deal I was told to come on Monday to pick up the car. This was very inconvenient for me but because of a good price I stayed, I was never told, also never herd of it that you can close a deal and not be able to pick up a car on a same day. Well there is first time for everything. Next day when I came in and asked to be refunded for a $75 motel stay i was denied sarcastically. When I spoke to a sale manager about this and this is not fare to a customers, I was told that "You should not tel us how to run our business we are capable of doing it without your help". At this point i regretted my purchase. One good thing came out of this, Boston was 45 minutes away and I spend a great day in Boston. Also rest of the staff seems to be very good including two sale people that i dealt with over the course of 2 days. ALSO ONCE YOU BUY A CAR MAKE SURE THAT ALL OF THE ACCESSORIES ARE INCLUDED SINCE MY SUBARU OUTBACK NEEDED TO COME WITH TRUNK DIVIDER. WHEN I CAME HOME I NOTICED THAT THIS IS NOT INCLUDED, I WANT BACK LOOKED AT THE PICTURES AND WHAT IS INCLUDED AND TRUNK DIVIDER IS SEEN IN PICTURES AND WAS INCLUDED IN OPTIONS. WHEN I CONTACTED EXETER I WAS TOLD "SORRY I CANNOT DO ANYTHING FOR YOU" DO YOUR RESEARCH WITH THIS GUYS AND BE CAREFUL, THEY DO HAVE GREAT PRICES. More
Love this dealership ... Car buying made easy Eric is awesome and amazing. The finance department here is magical. My friend walked away with the exact car wanted, great price, great trade-in ... Eric is awesome and amazing. The finance department here is magical. My friend walked away with the exact car wanted, great price, great trade-in ... Happy happy happy :) More









