
Exeter Subaru
Stratham, NH
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2,083 Reviews of Exeter Subaru
The Sales process was very easy and since I am a VERY busy person so I appreciated the follow up phone calls to check to see if I had time to make it to the dealership that day. My sales person Jennifer busy person so I appreciated the follow up phone calls to check to see if I had time to make it to the dealership that day. My sales person Jennifer was GREAT! Very professional. I rated my experience all 5's due to the majority of my dealings were with Jennifer in Sales and Jimmy and Dan in Finance, and I would not want to discount their hard work and great service but I had an encounter with the woman at the service department who was less than pleasant. I opted to purchase the an additional Xzilon treatment and when I showed up, for my appointment, I mentioned that I had an appointment and I was told that they knew about it and were expecting me. The attitude that I got from the receptionist was lukewarm at best and she made me feel as if I was not welcome because I didn't know the exact process or what I was doing. There was no attempt made to help me and when I tried to engage her a second time to ask if I was all set, she could barely acknowledge a head nod. Luckily, Jennifer happened to be in the service department by chance and helped me through the rest of the process. More
Kyle was great to work with and had a thorough knowledge of his product. The dealership was great and found the car I wanted within a few days. I can't say enough good things about Jim. He got me a better r of his product. The dealership was great and found the car I wanted within a few days. I can't say enough good things about Jim. He got me a better rate than my credit union and was very persona ps and great to deal with. All in all I am looking forward to many years of Subaru ownership and to a great dealer relationship. More
Jennifer worked with me over several months to find the vehicle that I would be happiest with. I had bought a 2005 Forester XT from Exeter Subaru and was very satisfied with both the vehicle and the perfo vehicle that I would be happiest with. I had bought a 2005 Forester XT from Exeter Subaru and was very satisfied with both the vehicle and the performance of the service department (which did all of the maintenance on my XT.). Although I loved my Forester, I became intrigued by the 2013 Crosstrek and met with Jennifer for a test drive. I liked the vehicle, but I liked my Forester even more and decided to hold off buying a new car until I had a chance to evaluate the new 2014 Forester, which was to incorporate the new CV transmission and other technology advances that I had seen in the Crosstrek. During the intervening months, Jennifer did an outstanding job of keeping me posted on when the 2014 Foresters would be available and provided me with links to reviews and details about their design changes and new features. As soon as Exeter Subaru received one of the new models, she arranged for me to take a test drive and then went out of her way to get answers to additional questions that had occurred to me. Then, when it came down to agreeing on the trade-in value of my old Forester and the price of the new one, Jennifer and her sales manager went out of their way to be more than competitive. The Forester that we finally specified was not in stock, but one very close to meeting all my requirements was found at another Subaru dealership about 100 miles away. That car was brought to Exeter, the few accessories that I wanted which it did not have were added by the service department, and I was able to drive it away in less than a week after my order was placed. The after-sales follow-up by Jennifer has been excellent and my only regret is that it will probably be quite a while before I need another new car and have the chance to once again receive her attentive assistance. More
Jennifer worked with me over several months to find the vehicle that I would be happiest with. I had bought a 2005 Forester XT from Exeter Subaru and was very satisfied with both the vehicle and the perfo vehicle that I would be happiest with. I had bought a 2005 Forester XT from Exeter Subaru and was very satisfied with both the vehicle and the performance of the service department (which did all of the maintenance on my XT.). Although I loved my Forester, I became intrigued by the 2013 Crosstrek and met with Jennifer for a test drive. I liked the vehicle, but I liked my Forester even more and decided to hold off buying a new car until I had a chance to evaluate the new 2014 Forester, which was to incorporate the new CV transmission and other technology advances that I had seen in the Crosstrek. During the intervening months, Jennifer did an outstanding job of keeping me posted on when the 2014 Foresters would be available and provided me with links to reviews and details about their design changes and new features. As soon as Exeter Subaru received one of the new models, she arranged for me to take a test drive and then went out of her way to get answers to additional questions that had occurred to me. Then, when it came down to agreeing on the trade-in value of my old Forester and the price of the new one, Jennifer and her sales manager went out of their way to be more than competitive. The Forester that we finally specified was not in stock, but one very close to meeting all my requirements was found at another Subaru dealership about 100 miles away. That car was brought to Exeter, the few accessories that I wanted which it did not have were added by the service department, and I was able to drive it away in less than a week after my order was placed. The after-sales follow-up by Jennifer has been excellent and my only regret is that it will probably be quite a while before I need another new car and have the chance to once again receive her attentive assistance. More
My wife & I just leased our third Forester from Exeter Subaru. Our sales person everytime was John Webster. John's friendliness, product knowledge and attention to detail along with follow up calls Exeter Subaru. Our sales person everytime was John Webster. John's friendliness, product knowledge and attention to detail along with follow up calls has made us feel a kinship to him. He is truly a wonderful person and not at all what one usually thinks of when they think "car salesman". Exeter Subaru as a dealership is first rate in every aspect. Our past three experiences have been most enjoyable. We'll be back in two years to lease our forth. Keep up the good work, one & all. Jim & Cyndi Marquardt, Epping, NH More
I have the car I need and want. Mr. Webster negotiated the whole experience and I am happy with the results so that is why I have given a high rating for the dealership. the whole experience and I am happy with the results so that is why I have given a high rating for the dealership. More
Our experience at Exeter Subaru was great and rewarding. Both the sales manager and our sales associate were friendly and answered all of our questions. the test drive expereince was great and our sales ass Both the sales manager and our sales associate were friendly and answered all of our questions. the test drive expereince was great and our sales assoicate Jeff was very knowledgeable about the used Subaru we eventually purchased. I would highly recommend this dealership to my friends who want to purchase a Subaru. More
Upon Entering Exeter Subaru we were politely greeted by Tim Hartford. He showed us the exact vehicle we were interested in and we were out for a test drive in no time! Tim was a pleasure to meet and work w Tim Hartford. He showed us the exact vehicle we were interested in and we were out for a test drive in no time! Tim was a pleasure to meet and work with on our vehicle search. We are so glad that we stopped at Exeter Subaru first! Honestly, we never thought we'd purchase the first vehicle we test drive but, I guess there is a first for everything! Robin and Joe, Epping NH More
Dan was great. He worked with me on the financial frame limits that I had to come in at. . I got my sun roof which I didn't think that I would be able to afford and parts of the sport package in the whee limits that I had to come in at. . I got my sun roof which I didn't think that I would be able to afford and parts of the sport package in the wheels rims I will definitely be back again in a few years!! Frodo22 More