
Exeter Subaru
Stratham, NH
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2,083 Reviews of Exeter Subaru
The employees were honest, helpful and knowledgeable. If they did not know the answer to our questions,they took the time to find out for us. They negotiated the beat deal possible on the car that was best they did not know the answer to our questions,they took the time to find out for us. They negotiated the beat deal possible on the car that was best suited for our needs. More
This dealership was very disorganized. We were there to pick up our car and my wife had to back to work. We waited for 2.5 hours in the lobby while financing paperwork was being done and our car was not e pick up our car and my wife had to back to work. We waited for 2.5 hours in the lobby while financing paperwork was being done and our car was not even detailed. If you know we are picking up the car why wasn't this done before we arrived. Also, most dealerships would have had asked for the information and had this done when we arrived and we would have just had to sign the paperwork and take the car home. The other issue was that we were not told that the gas put in the car was going to be part of our loan. We would have gladly filled it up ourselves. That's ridiculous! Any other dealer would have just given you the gas as cost of doing business. While we were waiting also, two gentlemen came in with cars from other dealerships. It took them over 30 minutes to get them settled and give them their other cars to take and be on their way. Frankly, I would have a very hard time recommending this dealership to anyone. They certainly weren't giving anything away and I will probably only have my car servied there for warranty stuff. And of course now I have to bring it back to be detailed. Not a very organized shop. Alot of walking around a More
I had a very negative experience at two other Subaru Dealerships (Ira in Danvers MA and Singer in Plastow NH). The experience in Plastow was extremely bad (treated very rudely and lied to twice) so I ca Dealerships (Ira in Danvers MA and Singer in Plastow NH). The experience in Plastow was extremely bad (treated very rudely and lied to twice) so I came into the Exeter Dealership a bit skepticle. Time Hartford gave me an excellent experience with great service. I looked at both used and new vehicles and he helped me understand all the pluses/minuses and I left very comfortable with my decision to purchase a brand new subaru forester. More
Dan, Josh, and Jim were so helpful when I purchased my new Subaru. I am very pleased with the price and felt I was handled professionally, with dignity, and honesty. They were willing to help keep my ne new Subaru. I am very pleased with the price and felt I was handled professionally, with dignity, and honesty. They were willing to help keep my new vehicle at a price I could afford and worked hard to match other offers I had received. I LOVE my new car. It is classy, is a smooth ride, and very comfortable. The lights are super bright at night....I can see very far distances with the high beams. I love the controls on the steering wheel which allow for easy access to radio and cruise features. The dash provides important information to let me know what gear I'm in and when I'm driving for maximum performance. If it were not for Bill, we would have NEVER discovered Exeter Subaru. Thanks to all of your staff for your hard work making this woman a very happy Subaru owner! More
The salesman, Dan Maynes, was professional and knowledgeable. The other people I dealt with were also professional, knowledgeable, couteous, etc. It was the right mix of presenting enough informat knowledgeable. The other people I dealt with were also professional, knowledgeable, couteous, etc. It was the right mix of presenting enough information to make an informed decision without being too aggressive. They delivered the car when they said they would and fully explained all the features of the new car. It was a pleasureable experience and I would recommend the dealership to a friend. More
Tim was fantastic, he really got to know our needs before showing us a few cars. He wasn't afraid to take us around the whole lot until he was sure what we want. Then he helped us narrow down our selection showing us a few cars. He wasn't afraid to take us around the whole lot until he was sure what we want. Then he helped us narrow down our selection, highlighted a few options, give us great advice, and put us behind the wheel. I owned Subaru from Exeter for 8 years, but I feel like I have a great understanding of this, my second Subaru, thanks to Tim. I wish that the sales manager had not been so resistant to giving me the final interest rate without signing a purchase and sales. I want to know the final numbers BEFORE I sign a contract. Eventually, after several requests, they let us fill out a credit report so they could tell us the total. But they did tell us that we worked them over. Just because you want the total before the purchase and sales doesn't mean you aren't a serious buyer. More
My car-buying experience at Exeter Subaru was the best I have ever experienced- no waiting around for hours, no wheeling and dealing, no BS!! Everyone was very kind and helpful- Tim was great to work with- have ever experienced- no waiting around for hours, no wheeling and dealing, no BS!! Everyone was very kind and helpful- Tim was great to work with- a great sense of humor, very informative, attentive. I walked in to test drive and 'look,' but after talking with Tim for a bit, I couldn't see a reason to prolong working with Exeter Subaru. I would recommend this dealership to anyone and will purchase all my future vehicles from Exeter Subaru. More
After driving a subcompact for the last 7 years, I was looking for a larger car that would be reliable in all weather. I had owned both Toyota and Hondas before but was disappointed with the feel and styl looking for a larger car that would be reliable in all weather. I had owned both Toyota and Hondas before but was disappointed with the feel and styling of the current Rav-4 and CR-V models. Previously we had lived on the Canadian border and I wanted something that would be reliable in snow and nasty road conditions. Friends suggested I check out the Subaru Forester and I am so glad I did! The driver's seat is so adjustable and comfortable, the feeling of sitting "up" so I can see the road and the amount of space was perfect for my needs. Scott was patient with all my questions and taking time to explain all the new enhancements in the car. Everyone at the dealership was thoughtful and friendly and I would gladly recommend them to others looking for a reliable vehicle. Thank you all, I look forward to doing business with you in the coming yearSSSS! More
I was thouroughly pleased with my dealings at the Exeter Subaru. The used car I saw on the internet was at the dealership when I went to look. That was a plus. Other dealerships I visited the cars usuall Subaru. The used car I saw on the internet was at the dealership when I went to look. That was a plus. Other dealerships I visited the cars usually weren't there. The price was reasonable, the mileage was down where I wanted to see it. My husband has breathing issues, and he loved how easy it is for him to get in and out of the vehicle. We love the vehicle we bought. Exeter Subaru is an excellant place to purchase a vehicle. They work with you, the people are super friendly. It was just an all around good experience for me. I would suggest Exeter Subaru to anyone buying a new or used car. More