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Exeter Subaru
Stratham, NH
2,093 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,093 Reviews of Exeter Subaru
December 12, 2019
honda purchase Sales person was helpful, friendly, and upfront with what he knew about the car and its condition. I didn't like the financing person trying to sell a Sales person was helpful, friendly, and upfront with what he knew about the car and its condition. I didn't like the financing person trying to sell additional warranties, but it is her job. She did get me a better rate than I could find on my own, and was very friendly and helpful. More
by JLHIGGS
Verified CustomerEmployees Worked With
Mitch Aase, Eileen Barry
December 11, 2019
Ease of Purchase Mitch was great to work with. Not pushy at all and had a lot of patience with my reluctance to look at other vehicles. They made buying my used car ve Mitch was great to work with. Not pushy at all and had a lot of patience with my reluctance to look at other vehicles. They made buying my used car very hassle free and I was able to drive away the same day. More
by nancnh
Employees Worked With
Mitch Aase, Eileen Barry
December 11, 2019
Great Service I had a great experience at Exeter Subaru - Hannah was a fantastic person to work with. She kept in touch with me and was very helpful. The process of I had a great experience at Exeter Subaru - Hannah was a fantastic person to work with. She kept in touch with me and was very helpful. The process of purchasing my car was easy and informative. Unfortunately, my car was sold with a weak battery, but without question, the dealership replaced it the same day I brought the issue to them (approx. 2 days after purchase). I was very happy with how quickly they resolved this issue and would recommend Exeter Subaru to any of my friends and family. More
by jfeeney
Employees Worked With
Hannah Fowler, Eileen Barry
December 04, 2019
Standard Dealership Overall, this was a standard dealer experience with a few frustrations. I had a few issues with a used vehicle the same day, but the general manager d Overall, this was a standard dealer experience with a few frustrations. I had a few issues with a used vehicle the same day, but the general manager did take care of it after a little give and take. Ultimately, I was disappointed with the way some employees handled it. If someone comes in to complain about a vehicle purchased less than 12 hours ago, and they are being respectful and calm, it's probably better to not start getting agitated and argumentative, as it simply creates an even more unsatisfactory situation for the client. Lastly, when someone spends $20k on a used vehicle, offer the same level of service (and respect) you did prior to them purchasing the vehicle. Ultimately, I will have to see how continued experiences are there with service follow ups, and after I have had some time to evaluate the dealership beyond my few experiences. I would probably buy there again, there just needs to be better procedures in place, and that they make sure to honor all agreements, verbal or otherwise. I would also recommend that if you get any verbal agreements, make sure they are spelled out in writing and don't rely on the sales teams friendliness at the time of purchase;. This is bound to create conflicts.. More
by digitalmaster
Employees Worked With
Darren Coute, Jimmy LaFlamme, Hannah Fowler, Dan Bottomley, Eileen Barry
November 20, 2019
Chris Tarmey should be commended! Chris had the utmost patience with my family (autistic teen, and emotionally handicapped girl). She answered all questions thoroughly and went above a Chris had the utmost patience with my family (autistic teen, and emotionally handicapped girl). She answered all questions thoroughly and went above and beyond by sitting with my children while I was completing the necessary paperwork. Thank you again Chris! More
by mforesteire
Employees Worked With
Chris Tarmey
November 13, 2019
Painless purchase From the beginning Hannah was warm and engaging. She was excellent and answered all my questions. She did not waste my time or hers. She is a profes From the beginning Hannah was warm and engaging. She was excellent and answered all my questions. She did not waste my time or hers. She is a professional in the car industry and do hope her career will continue to flourish. More
by mhardiman74
Employees Worked With
Jimmy LaFlamme, Hannah Fowler, Eileen Barry
November 13, 2019
very smooth Thanks to Ann and everyone who made this such an easy process. We look forward to working with you via service throughout the next few years. Thanks to Ann and everyone who made this such an easy process. We look forward to working with you via service throughout the next few years. More
by ramitchell05
Employees Worked With
Ann Italia, Eileen Barry
November 12, 2019
Always buy my cars there Hannah was great and helped us all the way to the end. She even managed to get the car to sparkle like it hasn't for years! Hannah was great and helped us all the way to the end. She even managed to get the car to sparkle like it hasn't for years! More
by bluefluidmotion
Employees Worked With
Hannah Fowler, Eileen Barry
November 12, 2019
Hannah Fowler was wonderful Hannah made my car-buying experience a fun, easy, relaxing and all-around amazing one. Combined, our family has purchased five cars from Exeter Subaru Hannah made my car-buying experience a fun, easy, relaxing and all-around amazing one. Combined, our family has purchased five cars from Exeter Subaru and we'd do it again. Thank you, Hannah. More
by Amy
Employees Worked With
Hannah Fowler
November 12, 2019
Green Forester This was a great car buying experience. The staff were very down to earth and there was zero sleaze LOL. The process was very easy and clear. Everyone This was a great car buying experience. The staff were very down to earth and there was zero sleaze LOL. The process was very easy and clear. Everyone contributed something helpful. More
by Boogs
Employees Worked With
Hannah Fowler, Eileen Barry, DJ Agosto
