Exeter Subaru

Bought a used car I would recommend this Dealer if buying a car. The sales girl was very honest and forthcoming about all she knew about the truck I bought. They had a I would recommend this Dealer if buying a car. The sales girl was very honest and forthcoming about all she knew about the truck I bought. They had a pre-printed carfax for me to review. The sale negotiations were very short and to the point not a lot of games you often get with dealers. The price was very good as well, on the lower end of the KBB value. The sales girl never pressured me in any way nor did anyone else I talked to. More

Predatory dealership If you have any inclination to go to Exeter Subaru do your homework first. If you have any interest in an extended warranty do not buy their aftermark If you have any inclination to go to Exeter Subaru do your homework first. If you have any interest in an extended warranty do not buy their aftermarket warranty that they will try to push on you, go with the Subaru Gold Plus plan. I recently revisited Exeter Subaru to give them another shot after having bad experience with them a number of years ago and things are still the same they are predatory and feed on peoples lack of knowledge and options. If you go in for a trade in assessment set a time limit or they will keep you there forever. If you're dealing with service get prices from other dealerships they are expensive and will charge you as much as they can get. More

Cheapest car dealership around. I was trading in my 2017 Honda Civic, and looking at a Subaru crosstrek. They offered me only $11,000 even though kbb says at least $16,000. Offered m I was trading in my 2017 Honda Civic, and looking at a Subaru crosstrek. They offered me only $11,000 even though kbb says at least $16,000. Offered me a payment of $500 a month to lease a crosstrek absolutely horrible offer. Horrible managers, and dealership. More

Purchase of new car I went in to inquire about 0% financing and 2.5 hours later drove out in my new Subaru Outback. Travis Clement did a great job of explaining the featu I went in to inquire about 0% financing and 2.5 hours later drove out in my new Subaru Outback. Travis Clement did a great job of explaining the features of the car and worked out a great deal with which I am very happy. This is the 4th car I have bought from Exeter Subaru and have always been very happy with the sales staff and the service department. More

Travis was very thorough! Everyone at Exeter Subaru was very kind and professional. Travis was very proactive, acknowledged me quickly and helped answer all my questions. He wa Everyone at Exeter Subaru was very kind and professional. Travis was very proactive, acknowledged me quickly and helped answer all my questions. He was never pushy and respected me throughout the transaction. He is very knowledgeable about vehicles and the Subaru brand, which was very comforting to me. He worked hard and put in a lot of effort to make the deal happen and I am grateful that I was able to work with him. I will gladly recommend Travis and the Exeter Subaru team anytime! More

"mechanics" forget to attach parts when they remove them Went in for routine service (Level 1). Was told I needed an air filter next service. Looked under the hood, at home, after hearing some rattling and t Went in for routine service (Level 1). Was told I needed an air filter next service. Looked under the hood, at home, after hearing some rattling and to my horror discovered that the "mechanic" did not re-attach the housing to my filter. In fact, it was dangling near the engine fan! DO NOT GO HERE FOR SERVICE. More

Ripoffs They will try and charge you for covered repairs under warranty. Brought in a 2015 Forester with 37,000 miles with a CVT automatic transmission that w They will try and charge you for covered repairs under warranty. Brought in a 2015 Forester with 37,000 miles with a CVT automatic transmission that was locking up(Subaru has extended the coverage on these because of all the issues they are having with them) and this dealership wanted to charge me $72.50 to diagnose the problem...then they called me and told me they would have to service the transmission for a cost of $225 before they could tell me if this would be covered under Subaru warranty. I said no thanks and took it to another Subaru dealer in Somersworth NH and they fixed it at NO CHARGE under the factory warranty. This is the second time this has happened with Exeter Subaru and I will never be back. More

Frustrating Bought my last Sub at Exeter and thought I would go back for another as have really like it. I walked around the lot for 20 min and no one asked if th Bought my last Sub at Exeter and thought I would go back for another as have really like it. I walked around the lot for 20 min and no one asked if they could help. I then went inside and asked for help- told them I wanted to test drive and was ready to make a purchase, A man sitting behind the desk said it would be a little while until someone could help me. Never introduced himself, never stood up, or offered me a chair or coffee. I waited inside the showroom 35 more min and no one so much as even asked me why I was there. Finally, I just walked out, and went down the street to Honda Barn, who were actually quite helpful. I wonder if I would have had the same experience if my husband had been with me? More

Tacky Bought used car last Sept. Love the car and good experience with sales person. However when I got an oil change at another service center, I was told Bought used car last Sept. Love the car and good experience with sales person. However when I got an oil change at another service center, I was told that my air filter box was duct taped so they wouldn't check it. What kind of service center sells a car with a duct taped aur filter box....very tacky! More

HORRIBLE, TERRIBLE EXPERIENCE this dealer has refused to send me all my paperwork in the mail to register my car after 1 month i picked up the vehicle, They are playing games. Cust this dealer has refused to send me all my paperwork in the mail to register my car after 1 month i picked up the vehicle, They are playing games. Customer service is horrible and the employees are very rude!!! More