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Exit5 Auto Group
Latham, NY
10 Reviews
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October 26, 2023
I purchased a 18 Ram from them in March, when the deal was being made the salesman agreed to fix some paint issues/rust bubbles on rocker panels. It was stated that it would be 100% before the truck was s was being made the salesman agreed to fix some paint issues/rust bubbles on rocker panels. It was stated that it would be 100% before the truck was sold. The dealer had "bumper bros" paint the rockers and they were good when the truck was picked up. With in just a few months the paint was flaking off and rockers are rusted 10x worse. After I reached out to dealer they stated the salesman doesn't work there anymore, and they don't warranty rust. They said they contacted bumper bros but they won't do anything about it even though it was only a few months later. Spent $25k on a truck that has rusted out rockers. If I could give this place 0 stars I would. I will continue to not recommend them to anyone who asks. STAY AWAY FROM THIS SHADY DEALER. More
by Unknown
Employees Worked With
Joe
Helpful July 27, 2022
Very informative while I was checking into a purchase online. Salesman was great and right on it sending me videos of this vehicle. Thanks! online. Salesman was great and right on it sending me videos of this vehicle. Thanks! More
by jules.715
Employees Worked With
Joe Cassia
May 12, 2022
We have not purchased yet, but Greg Brown has been a pleasure to work with and is working hard to get us into something that works for us. pleasure to work with and is working hard to get us into something that works for us. More
by Luckyfuso
Employees Worked With
Greg Brown
April 22, 2022
I had requested some information about a few vehicles on there website and Greg Brown kindly replied back to me with details about the vehicles I was interested in. Plus’s some more options for what I was l there website and Greg Brown kindly replied back to me with details about the vehicles I was interested in. Plus’s some more options for what I was looking for. I didn’t end up buying from him due to some circumstances of my own but he was very knowledgeable and very helpful into my situation, I really appreciated it! I highly recommend him for car buying needs and will be sending people his way! They have a very nice selection of vehicles in all price ranges worth the time to check them out! More
by alyhutchings2010
Employees Worked With
Greg Brown
February 13, 2021
Waited 2 weeks while the vehicle was being repaired. Kept in touch a couple times. Was told it was ready and to schedule an appointment. Chose the next day. Got a text hours before that they sold the vehicle in touch a couple times. Was told it was ready and to schedule an appointment. Chose the next day. Got a text hours before that they sold the vehicle I had an appointment to purchase. After contacting the manager, I was told I should have put a deposit down which was never offered and later mentioned they weren’t taking deposits on it because of the level of interest. Poorly handled. So disappointed in this poor business and the experience. More
by Kayla.petrecky
Employees Worked With
Greg Brown
January 29, 2018
used car purchase. had to buy a replacement car for my daughter. Had to wait for answers from other insurance company before we could actually purchase. Rudy and Jill we had to buy a replacement car for my daughter. Had to wait for answers from other insurance company before we could actually purchase. Rudy and Jill went well above and beyond when a vehicle was found to make sure it was still available when all was settled. More
by saramom
Employees Worked With
Rudy, Jill and Kelly
November 06, 2017
Best ever The most pleasant, easy, accommodating car buying experience I've ever had! Will recommend Exit 5 Auto to everyone I know! Thanks for the great servi The most pleasant, easy, accommodating car buying experience I've ever had! Will recommend Exit 5 Auto to everyone I know! Thanks for the great service. More
by Skip
Employees Worked With
Rudy
March 27, 2017
I have good experience there. Rudy was very helpful right from the start and he did a very good job with finding the car a needed. I would recommend others to check out Exits 5 Aut Rudy was very helpful right from the start and he did a very good job with finding the car a needed. I would recommend others to check out Exits 5 Auto group, he was fair and kind to me. More
by jahb44
Employees Worked With
Rudy
March 06, 2017
Rudy and great service very pleasant atmosphere Rudy took the time to help me get my Nissan I would and will go back again and I tell everyone about the professionalism from exit 5autogroup Rudy took the time to help me get my Nissan I would and will go back again and I tell everyone about the professionalism from exit 5autogroup More
by Chief17
Employees Worked With
Rudy
December 15, 2016
Best car buy experience Best car buying experience. No hassles no one talking you into anything. Just family like atmosphere Please ask for Rudy he was fantastic super hap Best car buying experience. No hassles no one talking you into anything. Just family like atmosphere Please ask for Rudy he was fantastic super happy More
by Sandyso
Employees Worked With
rudy
