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I had a great experience buying my car from Hatcher Chevrolet. I bought the car off the Internet and everyone at Hatcher was extremely helpful in making the process worry free especially since I was i Chevrolet. I bought the car off the Internet and everyone at Hatcher was extremely helpful in making the process worry free especially since I was in another state. More

Darlene found my inquiry on cars.com and when I told her I wanted a 2012 Ford Edge and gave her what color and options. She first started by try to see if I would like to look at Chevrolet. I then told her I wanted a 2012 Ford Edge and gave her what color and options. She first started by try to see if I would like to look at Chevrolet. I then told her I was a Ford person and we talked a little then before she hung up she ask if she could see about finding me the Edge I wanted. I told her yes not really believing a Chevrolet dealership would try to find a Ford. In the time I was waiting to hear I talked to around 6 to 7 Ford dealerships and all I could get was Ford trying to sale me a 2013 not what I wanted. By the end of the day Darlene called me back stating she has found what I was looking for I was completely shocked. Darlene got with the general sales manager Franky Markle and after talking it through and Franky running a car fax it was exactly what I wanted and more. Franky worked and got the Edge from North Carolina to my surprise when I went to pick it up it was awesome and a perfect fit for me. Not only did Darlene find me that car and options I wanted this was a limited edition with all options plus with the My Ford Touch. Wed Aug 29th I Edge up and was greeted by Franky and Darlene and completed the paperwork and Franky showed some features that he knew off and took my and filled up the gas tank. I had the pleasure of meeting Donnie Hatcher and to him I would like to say he has an awesome sales staff, especially Darlene Marsh and Franky Markle and I have and will continue to let everyone know what kind of service I received and would always refer people that are shopping for a car or truck to Donnie Hatcher in Brownsville. More

I WAS IN THE MARKET FOR AN H3. OPTIONS WERE LIMITED IN MY AREA (LITTLE ROCK, ARKANSAS), SO I PULLED A 300 MILES SEARCH ON AUTO TRADER. AFTER SENDING SEVERAL INQUIRIES TO MANY DEALERS IN ALL SURROUNDING STATE AREA (LITTLE ROCK, ARKANSAS), SO I PULLED A 300 MILES SEARCH ON AUTO TRADER. AFTER SENDING SEVERAL INQUIRIES TO MANY DEALERS IN ALL SURROUNDING STATES, I FOUND DARLENE AT HATCHER TO BE THE MOST RESPONSIVE AND HELPFUL IN MY SEARCH. SHE BROUGHT MY ATTENTION TO AN H3 THAT I SIMPLY COULDN'T RESIST... THEY HAD EXACTLY WHAT I WAS LOOKING FOR AT THE RIGHT PRICE, ETC... THE THING THAT "HOOKED" US, WAS THE SUGGESTION FOR THEM TO DELIVER THE VEHICLE TO ME IN LITTLE ROCK...NO STRINGS ATTACHED. IF WE DIDN'T LIKE THE VEHICLE, WE COULD SIMPLY SAY NO. I ALSO HAD AN ISSUE WITH MY CREDIT UNION, SO THEY WERE ABLE TO OFFER EXTREMELY COMPETITIVE RATES.. THE VEHICLE WAS DELIVERED TO MY HOME THIS LAST SATURDAY ON TIME AND IN EXCELLENT CONDITION...JUST AS THEY DESCRIBED. FINALLY, FOR ONCE, I HAVE FOUND A DEALERSHIP THAT MADE MY SHOPPING FOR A NEW VEHICLE EXCITING AND PLEASANT. I HAVE NO COMPLAINTS ABOUT THIS DEALERSHIP. IF WE ARE IN THE MARKET FOR ANOTHER VEHICLE, I WILL CERTAINLY CONTACT THEM. THANKS FOR ALL OF YOUR HARD WORK!!! KEEP IT UP!!! TIM AND MISTY JOHNSON OF LITTLE ROCK, ARKANSAS. More

My car buying experience with Donnie Hatcher Chevrolet in Brownsville, TN was absolutely the best car buying experience that I have every had. Darlene Marsh provided all of the information that I needed to Brownsville, TN was absolutely the best car buying experience that I have every had. Darlene Marsh provided all of the information that I needed to decide what car to buy. She took excellent care in finding the right vehicle for me. When I visited Donnie Hatcher Chevrolet every employee in the building spoke to me, and I consider that excellent customer service. I will purchase all of my future vehicles from Darlene Marsh, and I will definitely refer friends! More

I found Hatcher Chevrolet/Buick on line looking for a new Buick Enclave. I requested a quote and was contacted the next morning by Darlene. After speaking with her we drove to Brownsville to look at a pre- Buick Enclave. I requested a quote and was contacted the next morning by Darlene. After speaking with her we drove to Brownsville to look at a pre-owned Enclave and a new one in the color we wanted. On the way up she called and said they had just sold the new one we were going to see. We went ahead and traveled to the dealership where we decided we wanted a new vehicle in a specific color. We were working with Keith Dodd and the new car sales manager who found us a car at another dealership in the color we wanted. Buying the car was with no pressure, we made a deal, and they picked up the car and delivered it to us the next day, full of gas ready to go. Good experience, I would send anyone I know to them. More

After our research, my wife (Lisa) had already pretty much decided to get a new Cruze. Then I began to contact dealers in the area myself. I spoke with several (more specifically in Jackson, Memphis, Col much decided to get a new Cruze. Then I began to contact dealers in the area myself. I spoke with several (more specifically in Jackson, Memphis, Collierville, and Covington.) Everyone was eager to help and fairly persistant with follow-ups. Darlene at Hatcher's was the most complete in her follow-up. She answered any question I had and worked very hard toward earning our business. In the end, it boiled down to prices being pretty equal, and I'd honestly say that our choice was as influenced (if not moreso) by the friendliness and professionalism of Darlene and everyone we encountered at Hatcher, than it was price. We had the paperwork ready to go when we got there (all in my wife's name-it's her work car and we do that for tax and reimbursement reasons, and it was pretty much hassle-free. We also had the opportunity to meet Donnie HAtcher and his wife while we were there and every employee that dealt with us-and those helping others-was extremely helpful and courteous, too. A very positive buying experience, and, frankly, I LOATHE the generic trip to a dealer to shop for/buy a new vehicle. You usually have to sit for what seems like hours waiting while the salesperson goes back and forth with "Their Manager" and all that. There was none of that here. From Darlene, to the owner, to the finance guy and the guy that explained everything about hte car to us-they were all professional and complete. Based on our experience, I'd most certainly refer any friends or family looking to buy an automobile to Donnie Hatcher in Brownsville!!! Paul Hankins More

I was looking for a good used silverado in the $ $17000.00 range and searched through out west tn, with no luck. I found one at donnie hatcher chevrolet. My sales mans name is tim elliot, which is a $17000.00 range and searched through out west tn, with no luck. I found one at donnie hatcher chevrolet. My sales mans name is tim elliot, which is a great salesman. The staff, rick, tim and all gave me a very stress free experience, and let me state, these gentleman bent over backwards to get me a great deal and financed! They worked hard to get it done, and they did too. Ive been buying vechiles for 35 years and this is one of the best dealers ive had. i feel the price was right and a fair trade in price. They have very nice preowned vechiles that i looked at also. A VERY laid back business which i very much appreciate. Before you buy your chevy, gmc or preowned, go to brownsville tn. and see tim and rick and ill bet you will not regret your decision to visit donnie hatcher chevrolet. Michael hopkins, Ripley tn. More