F.C. Kerbeck Buick GMC

Amazing additions to my family These wonderful gentlemen made us feel so comfortable and in every way. We began walking through the lot looking for a pick up truck. A salesman came These wonderful gentlemen made us feel so comfortable and in every way. We began walking through the lot looking for a pick up truck. A salesman came over to us, introduced himself, and told us to take our time and look around. He didn't follow like a lost puppy, with a sales pitch!! We found what we wanted and from that moment on, the process was amazing. We purchased a beautiful, Chevy Silverado, w extended cab, black interior and low mileage. Exactly what we were looking for!! Greg, I could never thank you enough and the staff was impeccable. Once signed, we walked outside to a sales crew transferring our personal belongings from our previous truck into a truck with balloons tied to it, smiling faces, and two customers that now feel like family. To Greg, you are amazing and a pleasure to deal with. To the other gentlemen, I thank all of you for making this purchase, in this location, so perfect. I would recommend this dealership in Pleasantville NJ, to everybody looking for a great deal and honesty. Thank you again for being the people you are. Amazing!!!!! More

Lease of 2015 Buick Encore...Sales person. From the very beginning, Tal was extremely professional, polite, informative and efficient and made an excellent appearance. He gave me the confide From the very beginning, Tal was extremely professional, polite, informative and efficient and made an excellent appearance. He gave me the confidence to make a rather quick decision and made me feel secure in my decision. I would highly recommend him to my friends and family in the future and enjoyed meeting him. He even just contacted me to remind me to let him know if I have any questions about the many features on the SUV. I am impressed and satisfied. Thank you Ann Ferro Murray More

Best Car Buying Experience Ever By far the easiest and most hastle free car but experience. Tal Baron and the rest of the Kerbeck team was unbelievably accommodating and made the pro By far the easiest and most hastle free car but experience. Tal Baron and the rest of the Kerbeck team was unbelievably accommodating and made the process enjoyable and smooth. With no debate and no "sales" conversation. My wants and requests were respected and attended to. I would recommend them to everyone if you want a truly enjoyable car buying experience! More

Easy, pleasant transaction After doing much online research I decided to go to the showroom with two specific vehicles in mind. After contacting Jason, the vehicles were ready After doing much online research I decided to go to the showroom with two specific vehicles in mind. After contacting Jason, the vehicles were ready for me upon arrival and the choice became very easy. My trade-in value was more than I had expected so it was easy to complete the transaction (although there is still a lot of "paperwork") This was my first time at Kerbeck and it is my first GMC vehicle. I hope to continue this pleasant experience throughout my ownership. More

Worst Car Buying Experience Ever I negotiated a price and a monthly payment on a pickup truck with my salesman, Greg Montgomery and we shook hands. I went into the parking lot to re I negotiated a price and a monthly payment on a pickup truck with my salesman, Greg Montgomery and we shook hands. I went into the parking lot to remove my belongings from my trade-in. They paged me over the loudspeaker to come back to the showroom. I was met by Denny McLaughlin, Sales Manager who informed me there was a "problem" with the deal. Their "new computer system" rejected the monthly payment because it was unprofitable and they would need $4,500 additional cash to make the deal work. Neeedless to say I did not give them any additional money and forced them to honor the deal. It is shameful that dealerships still resort to these tactics. Please avoid these guys. I posted a negative review on another site and they managed to delete it. They are the worst of the worst and an embarrassment to GM. More

Pleasant Experience I recently secured my second GMC Terrain from F C Kerbeck. My Sales and Leasing Specialist, Frank Readerman, went above and beyond to make sure I was I recently secured my second GMC Terrain from F C Kerbeck. My Sales and Leasing Specialist, Frank Readerman, went above and beyond to make sure I was completely satisfied. He made sure I was educated in all aspects of the vehicle's operation. He took care of the necessary paper work and has since called to double check on the vehicles operation and my complete gratification. The staff all work together in a pleasant atmosphere. Prior dealings with the Service Department were also good. The Service Waiting Lounge is welcoming, clean and comfortable. Coffee, donuts and water are available. F C Kerbeck was recommended to me by a friend and I would also recommend F C Kerbeck as an outstanding dealership. Thank you for a pleasant experience! More

new car purchase We are very please with our purchase. Frank Readerman was very profressional and courteous and patient with us during the transaction. He made sure w We are very please with our purchase. Frank Readerman was very profressional and courteous and patient with us during the transaction. He made sure we were comfortable with every detail of the purchase and was comfortable with the operation of the car. He even called the following day for followup feedback and offered support and answers to any questions we may have at any time More

My experience with Greg Montgomery was great. I was greeted warmly. I expressed my desire and I was referred to the right department. I was comfortable during the whole transaction. There were n I was greeted warmly. I expressed my desire and I was referred to the right department. I was comfortable during the whole transaction. There were no pressure I was able to determine what I wanted with no pressure. That was important!! More

Great We were treated with respect and not high pressured into buying something we didn't want or need. The salesman followed up to make sure everything wa We were treated with respect and not high pressured into buying something we didn't want or need. The salesman followed up to make sure everything was alright and that we were happy with our car. Everyone was friendly and went out of their way to make us feel comfortable and at ease. Most important, we got a great deal on our trade-in and on the car. It's beautiful! We couldn't be happier! More

Deltagirl8 I have been a customer of F.C. Kerbeck for over 10 years. I have always dealt with Sales Rep Frank Readermanand I always received the best service po I have been a customer of F.C. Kerbeck for over 10 years. I have always dealt with Sales Rep Frank Readermanand I always received the best service possible. He is and always has been caring, courteous, knowledgeable and devoted to making sure that I totally satisfied with my purchases. The finance department has always kept my payments right in the range that i was looking for. I have always bragged about how well F.C. Kerbeck has always treated me. I would recommens this dealership to anyone who looking to purchase a nice reliable and affordable car. I was even greeted by Manager Steve Willis just to say thanks for being a valued customer. That was very nice of him. I really felt like a valued customer that evening. More