FIAT/Alfa Romeo of Austin

I just love this dealership! This is my second purchase in a year, and the sales team is right on target. The only reason my rating is down is the "detailed" car that I was supposed to receive after I left in a year, and the sales team is right on target. The only reason my rating is down is the "detailed" car that I was supposed to receive after I left it at the dealer for 3 days. The car wasn't detailed and not even cleaned. More

I have wanted to get a FIAT since they first hit the American shores and two years after the FIAT Studio opened here in Austin I finally got one. I had done my research and knew the brand well and I had American shores and two years after the FIAT Studio opened here in Austin I finally got one. I had done my research and knew the brand well and I had heard of the customer service the The Austin store was known for but to experience it first hand was a whole other thing. I started shopping through USAA which automatically emailed my info to Drew Barker at FIAT. The very next day he emailed me to touch base and get some information. With the amount of hours I work it wound up being 4 days of emails back and forth before I met him in person. By then we had my trade in information done and the model I was looking for taken care of. When I found I had time to stop by the studio I wasn't able to let Drew know so he was with a customer when I got there but he graciously introduced me to Ms. Amy Groves who answered every question, worked with me on my trade in USAA information and got me on my way. I have to mention by the way that because I got there at 6pm and the Studio closes at 7 both of them stayed late to make sure everything was taken care of. Thank you both for making it such a fun and easy experience to get my new FIAT 500. I can see now why you both work at the number one dealership in North America. More

Great guy called first thing in am after my original inquiry and this was a Saturday am. I was impressed, had a car ready when I arrived did not mind I brought my dog with me really knew his product. Th inquiry and this was a Saturday am. I was impressed, had a car ready when I arrived did not mind I brought my dog with me really knew his product. The whole dealership is very unusual and comfortable , we're very straight up and forthcoming with sale price and trade in I only which they were closer to home, but they were certainly worth the drive More

I was in desparate need of a new vehicle. Brandon sent me a link to the credit application and surprised me with an approved application. Upon arrival I was introduced to Levi who sat down and explained what a link to the credit application and surprised me with an approved application. Upon arrival I was introduced to Levi who sat down and explained what I had been approved for, and helped me get the right car for me at a price that was close to what I could afford. I was shown 6 cars before I chose the Mazda, and can now look forward to driving with confidence. More

The rudes service department i have ever dealt with i stopped driving the car because of constant problems in service,and the car is falling apart. stopped driving the car because of constant problems in service,and the car is falling apart. More

From the moment on the lot was welcomed and kept informed on car I had interest. Helped me make the best decision w/o pressure and seemed to genuinely want me to get car that best suited my needs. Sure eno on car I had interest. Helped me make the best decision w/o pressure and seemed to genuinely want me to get car that best suited my needs. Sure enough the certified car I chose was theirs. From sales to service I seem to be in very good hands. Will keep an update of my experience posted. More

Omar was brilliant in every way! I can't thank him enough on how happy my husband and I are with our experience at FIAT enough on how happy my husband and I are with our experience at FIAT More

I came in to test drive a Fiat after doing some research, met with salesman Omar Asmar, who was very professional, believe it or not completely honest to the point it made me chuckle.....not use to that! He met with salesman Omar Asmar, who was very professional, believe it or not completely honest to the point it made me chuckle.....not use to that! He was very informative of the details on the vehicle and very pleasant to work with on the closing, so as you see he did sell me on the vehicle. He also, even after the sell helped me to find a set of important keys that I had left at the dealership that day and didn't notice till later they were missing. I text him about the problem, his response was quick in helping me with the issue, needless to say, I have my set of keys back! Added note: Love my new Fiat, been driving it throughout the week, great on fuel, smooth driving, smooth gear changing, very easy to find a parking place as well! :-) Thank you to the young lady who illustrated the functions on the vehicle as well....sorry can't remember her name! She was professional and very knowledgeable! Lovely! Thank you again to the team of Fiat of Austin! More

Everyone, whether they were working with us or not, was extremely friendly and accommodating. They made sure we were comfortable while waiting. The process was not overly strenuous and did not take extreme extremely friendly and accommodating. They made sure we were comfortable while waiting. The process was not overly strenuous and did not take extremely long compared to other dealerships we have visited. The showroom was very sleek and modern. Brandon and Katie were awesome and explained everything very well. Brandon made sure to listen to my needs budget wise. More

Awesome experience! The entire process was quick, efficient and painless! Everyone was so nice and helpful and very knowledgeable! They worked with me to get me in the right car at the right price! efficient and painless! Everyone was so nice and helpful and very knowledgeable! They worked with me to get me in the right car at the right price! More