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FIAT/Alfa Romeo of Austin

Austin, TX

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rated
474 Reviews

13049 N HWY 183

Austin, TX

78750

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474 Reviews of FIAT/Alfa Romeo of Austin

February 01, 2016

Loving my Fiat!!! Thanks Brett! We had a very pleasant experience. Staff was not pushy and we felt comfortable with whatever our decision would be. I loved my choice. I hate buyin More

by rosegarden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Rayfield, Brett Sheppard
Feb 01, 2016 -

FIAT/Alfa Romeo of Austin responded

Thank you for this awesome feedback and your business! The experience you have described is exactly what we want our customers to feel when they walk through our doors. We look forward to continuing to provide excellent service to you for all your automotive needs.

February 01, 2016

Great, easy experience The whole experience was really easy. Was in and out with a new vehicle in 2 hours. Very happy with my new fiat! Never felt pressured and knew that th More

by vion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Grebe
January 31, 2016

Ask for Angela! I went in knowing exactly what vehicle I wanted, a 2015 Chrysler C200 that they had. The dealership made it a great process even through the long proc More

by jadapaul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela Hicks
Feb 01, 2016 -

FIAT/Alfa Romeo of Austin responded

We are very grateful that you gave us the opportunity to earn your business and I'm very happy to hear that we exceeded your expectations and you received the treatment we feel all customers deserve when purchasing a vehicle. If there is anything you need don't hesitate to let us know and enjoy your new car!

January 30, 2016

Great experience! I found my car on carguru.com. Called and told Matt what I was interested in, and around what time I would be by to check it out. I pulled in to the l More

by Aashley1504
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Bliss, Jennifer Schull
Feb 01, 2016 -

FIAT/Alfa Romeo of Austin responded

Ashley,thanks for the recommendation and great star rating. I will pass your kind words along to Matt. He will be very pleased to learn about your level of satisfaction. Enjoy the new ride and be sure to contact us if you have any questions down the road. We look forward to serving you again.

January 27, 2016

Quick and Easy Transaction We went in looking to learn more about the car. We walked away very happy. The car sells itself and the entire team at FIAT/Alfa Romeo of Austin was More

by p18soccer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Hernandez, Clay Thomas
Jan 27, 2016 -

FIAT/Alfa Romeo of Austin responded

Many thanks for leaving this great review! Congrats on your new Fiat 500X! I hope you are enjoying it fully and that you will continue to love it for years to come. We appreciate the recommendation and I am glad to know that we have your trust.

January 26, 2016

Fiat of Austin I had a wonderful experience at Fiat of Austin. Gregg was excellent and helped me every step of the way through the process of purchasing my first car More

by RachelABaumann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Hernandez
Jan 26, 2016 -

FIAT/Alfa Romeo of Austin responded

Rachel, We greatly appreciate your business and your terrific review. I am very happy to hear that Greg made your experience a good one. If there is anything you need don't hesitate to let us know and enjoy your new car!

January 26, 2016

Thank you Greg Hernandez Our experience was fun and very easy. Your sales person Greg Hernandez was able to answer any questions we had. I was very happy with how it all went More

by Thanks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hernandez, Greg, Greg Hernandez
Jan 27, 2016 -

FIAT/Alfa Romeo of Austin responded

We are truly grateful to you for choosing Fiat/Alfa Romeo of Austin as your preferred Dealership. We will continue our efforts to meet your requirements and expectations in the future as well. Let us know if there is anything we can ever do to assist you further. We look forward to serving you for many years to come.

January 26, 2016

Great, friendly team I bought a used Honda CR-V at Fiat of Austin. I found it through the USAA Car Buying Service, so there wasn't much room for selling or haggling, etc. More

by gray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan More, Clay Thomas
Jan 26, 2016 -

FIAT/Alfa Romeo of Austin responded

Gray, thank you for taking the time to write this amazing review. Our team is committed to providing you with 100% customer satisfaction. It is greatly rewarding to hear from our customers that we have exceeded their expectations. Feel free to contact us with any questions you may have.

January 26, 2016

Great experience My experience was fantastic at Fiat of Austin. Christian Lugo was an excellent sales representative and I would absolutely do business with him again More

by joetully87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Splendoria, Clay Thomas, Christian Lugo
Jan 27, 2016 -

FIAT/Alfa Romeo of Austin responded

We are very grateful that you gave us the opportunity to earn your business and I'm very happy to hear that we exceeded your expectations and you received the treatment we feel all customers deserve when purchasing a vehicle. If there is anything you need don't hesitate to let us know and enjoy your new car!

January 26, 2016

Fast, friendly, and thorough. The entire process was easy, from picking the car to talking to mechanics to financing. Angela was a joy to work with. The whole staff was friendly More

by races2u
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Hicks
Jan 27, 2016 -

FIAT/Alfa Romeo of Austin responded

Thank you for all of the positive feedback. We strive to have the best customer service in the business, and it makes me happy to hear that our goal was reflected through your experience with us. I'm glad that you enjoyed your time at Fiat/Alfa Romeo of Austin and that we were able to assist you to the best of our ability. We look forward to your next visit!

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