FIAT/Alfa Romeo of Austin

Great customer service experience! Brett went above and beyond in providing me with amazing customer service. He was professional, personable and made my car buying experience easy and Brett went above and beyond in providing me with amazing customer service. He was professional, personable and made my car buying experience easy and fun! Thank, Brett! More

Purchasing my Fiat 500x This was one of the better experiences I've had purchasing a car. From test drive to financing, the Fiat of Austin team was laid back (not pushy), he This was one of the better experiences I've had purchasing a car. From test drive to financing, the Fiat of Austin team was laid back (not pushy), helpful, and got us through the process quickly. I love my new 500x! More

great service/dedication to getting you what you need. Thank you so much to Brett Shepard for making the first experience of buying a car on my own less stressful than it would've been had I gone somewhere Thank you so much to Brett Shepard for making the first experience of buying a car on my own less stressful than it would've been had I gone somewhere else. He was honest, genuine, helpful and most of all patient, which made my decision easy and I love my Hyundai Accent. Also, I appreciate Jennifer Schull was such a big help as well, she laid out everything plain and simple plus I could see that she cared about helping me get into a new vehicle. I would definitely recommend this dealership to anyone in need of a new or used car. More

Excellence Brandon is the best. I would recommend him to my family & friends. I did a test drive at Barton Creek Mall on a promotion & I was very impressed wit Brandon is the best. I would recommend him to my family & friends. I did a test drive at Barton Creek Mall on a promotion & I was very impressed with the vehicle. More

Great Experience Staff was very helpful and knowledgeable. The buying process was simple and the staff very helpful in advising me about my old car. Love my new Fiat! Staff was very helpful and knowledgeable. The buying process was simple and the staff very helpful in advising me about my old car. Love my new Fiat! More

The whole experience was GREAT! I bought a new 2016 Fiat 500x Lounge and was able to get a great value on my trade-in as well! I worked with Brandon Grebe both via the internet and i I bought a new 2016 Fiat 500x Lounge and was able to get a great value on my trade-in as well! I worked with Brandon Grebe both via the internet and in person, and he was exceptional! Jennifer in the finance department was outstanding as well and offered me some solid advice! More

Easy as pie Staff is friendly and easy to talk to. The buying process was simple and with the vehicle being loaned for a couple days added to the buying experienc Staff is friendly and easy to talk to. The buying process was simple and with the vehicle being loaned for a couple days added to the buying experience. Albeit the selection was slim due to Me being picky I am very pleased with my purchase. Thanks to ecmveryone that helped. More

Such an awesome experince. Angela Hicks and Josh Esquivel were awesome. I went in there wanting a GMC Terrain which was sold already fell in love with a Honda Pilot but due to m Angela Hicks and Josh Esquivel were awesome. I went in there wanting a GMC Terrain which was sold already fell in love with a Honda Pilot but due to me having no credit at all the bank wouldn't finance it being used. Angela said your not leaving until we get you in a car today and she made it happen. I ended up getting a 2016 Fiat 500X totally opposite what I was looking at and I fell in love with it. This is my very first brand new car ever always bought used cars. So thank you Angela and Josh ya'll rock. More

Amazing Experience I called FIAT about a mustang I was interested in and spoke with Danielle over the phone. She was friendly, courteous and answered all of my question I called FIAT about a mustang I was interested in and spoke with Danielle over the phone. She was friendly, courteous and answered all of my questions! I visisted the following Saturday for a test drive and spoke with salesman Josh. He was amazing! He made the process quick and easy. And did I mention professional. I highly recommend purchasing a vehicle here. Trust me I know. I already told a)l of my family and friends!!! 5 star service More

Love the car even with bumps in the road So we fell in love with the Fiat 500L lounge and had a great experience dealing with Josh. He was not at all pushy and was knowledgeable. We were read So we fell in love with the Fiat 500L lounge and had a great experience dealing with Josh. He was not at all pushy and was knowledgeable. We were ready to sign with Josh after he found the perfect car that was "in transit." Our first not pleasant experience was with the finance guy, Clay. He was twitchy and complained frequently how they were "loosing" money on our deal. This is such an annoyance but we sat through it because we really wanted the car. Our second disappointment came when the car did not arrive as soon as expected. There was no information and after 11 days I took to emailing the manager Lisa Copeland. She brought in Brent Rayfield to also follow up on information. They responded quickly to any inquiries made and both were very nice. They assisted with the unexpected delay with providing us a loaner car. Finally our new car arrived. There was a little miscommunication when the car was ready to be picked up but we finally have it 5 weeks after purchase. To make up for the delay Brent explained that they would include the spare tire we ordered and let us do November financing. I grant that the tire was a nice compensatory thing but the financing offer was a little off putting. We could have found financing else where if we knew we had over a month to look at financing options. Anyway we got the car, tire, and financing how we wanted. The second time we worked with Jennifer in financing to do the new paperwork. She was very pleasant, informative, and not at all twitchy. I would recommend this dealership because the issues were out of their control, they tried to make it right, and the "financial" complaints are just what you expect when dealing with car dealerships. Josh rocks and we love the car!!! More