FIAT/Alfa Romeo of Austin
Austin, TX
Filter Reviews by Keyword
By Type
474 Reviews of FIAT/Alfa Romeo of Austin
Great experience! I have been looking a while and just didn't feel right about any of the cars or prices I was comparing, until I test drove the 2015 Sonata at Fiat/Alf I have been looking a while and just didn't feel right about any of the cars or prices I was comparing, until I test drove the 2015 Sonata at Fiat/Alfa Romeo of Austin. My sales agent, Brett Sheppard was great to work with. He understood my needs, got me the price I wanted, and also happens to be a really cool guy. It was a great experience! Shout out to Jennifer Schull in Finance who displayed impressive patience and knowledge. Thank you! More
Such an easy process! We really had a great experience. Everyone was so helpful and patient while we made our decision! We walked away feeling like we got a great deal wi We really had a great experience. Everyone was so helpful and patient while we made our decision! We walked away feeling like we got a great deal with no hassle. More
I drove out of there with the care of my dreams! Brandon is very knowledgeable, he was very patient, we tested drive 2 different cars and he made sure I bought the car me and my family need. I will t Brandon is very knowledgeable, he was very patient, we tested drive 2 different cars and he made sure I bought the car me and my family need. I will totally recommend Brandon to friends and family, no wonder why he has so many awards onbhis desk :) Thank you Brandon More
Great customer service I certainly didn't expect to buy a car today but when I got a phone call from Jonathan that he had an exceptional deal for me, I was hooked. He alread I certainly didn't expect to buy a car today but when I got a phone call from Jonathan that he had an exceptional deal for me, I was hooked. He already knew what I wanted in my next Fiat and the kind of payment I needed. I was introduced to my 2nd Fiat Pop as soon as I drove up. She is a rare color and I've already gotten so many compliments on her! I named her Sofia :-) The sales people at Fiat want to make every customer the best deal possible and they make the process pretty easy. I got a wonderful financing rate in-house. Thanks Brett! I let all my Facebook friends know they need to go get themselves a Fiat today! More
Service/Parts good work! Richard Young from the service department went out of his way to look and secure an obscure part for my fiat 500 sport! All other avenues of finding m Richard Young from the service department went out of his way to look and secure an obscure part for my fiat 500 sport! All other avenues of finding my part were no good, but Richard came through with a miracle and was able to find what I needed! Many thanks to Fiat of Austin! More
Thank you, Brett!!! This was my first brand new car purchase, and Brett was amazing throughout the entire process. He is incredibly patient, honest, supportive, down to e This was my first brand new car purchase, and Brett was amazing throughout the entire process. He is incredibly patient, honest, supportive, down to earth, and and above all, he genuinely cares. We went over the pros and cons of the options I was considering (leasing vs. buying), and I never once felt pressured to make a decision, but was instead encouraged to be thoughtful about the choices at hand. In the end, I got a great deal on exactly the car I wanted (right down to the color!) and I couldn't be happier. Thank you, Brett, for making my experience easy and memorable, and for making me feel welcome and cared for. More
Smooth and painless This is the second time I have purchased a car from Fiat of Austin. My second purchase was with Brett. He was phenomenal. He's a down to earth guy who This is the second time I have purchased a car from Fiat of Austin. My second purchase was with Brett. He was phenomenal. He's a down to earth guy who knows his stuff. Brett went above and beyond to find the exact car I was looking for and even drove to pick up the car from several hours away. I purchased my Abarth Saturday evening~ and had it in my possession Monday night (a rental was provided of course). Additionally, Jennifer (our finance person) was great and upfront with us on our purchase. I appreciate a person that gives you the "no BS" transparent answers you're looking for. Based on similar purchases reported online, I feel I got a pretty good deal on the car overall and would happily recommend the staff at this location. Very friendly people. More
great Came in the dealership facing many challenges from just buying a new car 3 days prior. Brandon worked his magic, and I left in a new 2015 abarth. Noth Came in the dealership facing many challenges from just buying a new car 3 days prior. Brandon worked his magic, and I left in a new 2015 abarth. Nothing but great things to say about him and fiat of austin. More
Great Customer Service! Brett went above and beyond to help us get exactly what we wanted. He was very attentive, personable, patient and kind. Thanks, Fiat of Austin!! Brett went above and beyond to help us get exactly what we wanted. He was very attentive, personable, patient and kind. Thanks, Fiat of Austin!! More
Worst dealership I have ever been to. Seat was stuck on our fiat 500, took it to service after I was told there would be no charge over the phone, drove 1 1/2 hours, and then was told ther Seat was stuck on our fiat 500, took it to service after I was told there would be no charge over the phone, drove 1 1/2 hours, and then was told there was a charge, the service "director" was rude and dismissive, we were supposed to also get the license late light bulb replaced and because I admonished him about his rudeness towards my husband a 27 year army disabled veteran and asked to speak with the general manager, they then refused to fix the car and told us to take the car to Waco, in other words no regard for customer safety, the driver seatbelt not working and the light in the back not working. Drove an hour and a half south for nothing and then told told to drive north to Waco. Buyer beware, once you buy a car there pray you don't have problems with it because then you're screwed, most distasteful establishment I have ever been to. More





