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FIAT/Alfa Romeo of Austin

Austin, TX

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rated
474 Reviews

13049 N HWY 183

Austin, TX

78750

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474 Reviews of FIAT/Alfa Romeo of Austin

December 18, 2015

Great experience! I have been looking a while and just didn't feel right about any of the cars or prices I was comparing, until I test drove the 2015 Sonata at Fiat/Alf More

by Schamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Sheppard, Jennifer Schull
Dec 18, 2015 -

FIAT/Alfa Romeo of Austin responded

Thank you for taking the time to write this amazing review. Our team is committed to providing you with 100% customer satisfaction. It is greatly rewarding to hear from our customers that we have exceeded their expectations. Feel free to contact us with any questions you may have.

December 15, 2015

Such an easy process! We really had a great experience. Everyone was so helpful and patient while we made our decision! We walked away feeling like we got a great deal wi More

by JH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan More
Dec 15, 2015 -

FIAT/Alfa Romeo of Austin responded

Thank you for writing about your visit with us and congratulations on your car! We hope that we have earned your repeat business by helping you with your decision and working hard to get you the best price possible. It is encouraging to hear that our team impressed you by delivering our trademark knowledge and pressure-free service. Feel free to contact us with any questions you may have.

December 14, 2015

I drove out of there with the care of my dreams! Brandon is very knowledgeable, he was very patient, we tested drive 2 different cars and he made sure I bought the car me and my family need. I will t More

by Dennys Digat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't remember his name, but a tall guy in finance made it happen for me, Brandon Grebe
Dec 15, 2015 -

FIAT/Alfa Romeo of Austin responded

We are very grateful that you gave us the opportunity to earn your business and for your recommendations. I'm very happy to hear that we exceeded your expectations and you received the treatment we feel all customers deserve when purchasing a vehicle. If there is anything you need don't hesitate to let us know and enjoy your new car!

December 12, 2015

Great customer service I certainly didn't expect to buy a car today but when I got a phone call from Jonathan that he had an exceptional deal for me, I was hooked. He alread More

by Tanisha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristi D'Amato, Jonathan More, Teofil Strauss, Brett Sheppard
Dec 15, 2015 -

FIAT/Alfa Romeo of Austin responded

Tanisha, thanks for sharing your experience. I'm happy to hear that Jonathan went above and beyond to provide excellent service and that you were able to get Sofia! We will continue our efforts to meet your requirements and expectations in the future as well. Let us know if there is anything we can ever do to assist you further. We look forward to serving you for many years to come.

December 11, 2015

Service/Parts good work! Richard Young from the service department went out of his way to look and secure an obscure part for my fiat 500 sport! All other avenues of finding m More

by Mjsamaripa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Young
Dec 15, 2015 -

FIAT/Alfa Romeo of Austin responded

Thanks for taking the time to share your experience at the service /parts department at FIAT / Alfa Romeo of Austin! We are thrilled to hear we were able to #DeliverHappiness, thank you for your business!

December 11, 2015

Thank you, Brett!!! This was my first brand new car purchase, and Brett was amazing throughout the entire process. He is incredibly patient, honest, supportive, down to e More

by hookeyeme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Sheppard
Dec 11, 2015 -

FIAT/Alfa Romeo of Austin responded

Thank you so much for your kind words and excellent star rating! We strive to deliver outstanding customer service that is knowledgeable and pressure-free to every customer; it is so nice to hear that you left our dealership confident that you chose the right place to purchase your new car!! Brett is a valued asset to our team and we will definitely pass on the compliments.Enjoy the new ride and be sure to contact us if you have any questions down the road. We look forward to serving you again.

December 08, 2015

Smooth and painless This is the second time I have purchased a car from Fiat of Austin. My second purchase was with Brett. He was phenomenal. He's a down to earth guy who More

by jmct
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Schull, Brent Rayfield, Brett Sheppard
Dec 08, 2015 -

FIAT/Alfa Romeo of Austin responded

Thank you for taking the time to write such a great 5-star review. Brett and Jennifer are phenomenal in their respective roles, and we'll be sure to pass on your kind words. We're absolutely thrilled to hear you felt comfortable, not pressured, into finding the right car for you and your lifestyle. We're even more thrilled knowing you will recommend our services to others. We look forward to serving you again.

December 08, 2015

great Came in the dealership facing many challenges from just buying a new car 3 days prior. Brandon worked his magic, and I left in a new 2015 abarth. Noth More

by jonathanp12009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Grebe, Jennifer Schull
Dec 08, 2015 -

FIAT/Alfa Romeo of Austin responded

.We are very grateful that you gave us the opportunity to earn your business and I'm very happy to hear that we exceeded your expectations and you received the treatment we feel all customers deserve when purchasing a vehicle. If there is anything you need don't hesitate to let us know and enjoy your new car!

December 03, 2015

Great Customer Service! Brett went above and beyond to help us get exactly what we wanted. He was very attentive, personable, patient and kind. Thanks, Fiat of Austin!! More

by allenkla3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Sheppard
Dec 03, 2015 -

FIAT/Alfa Romeo of Austin responded

Thank YOU for taking the time to share this awesome feedback!! We appreciate your business and look forward to taking care of all your automotive needs in the future!

Dec 04, 2015 -

FIAT/Alfa Romeo of Austin responded

We are so glad to hear you had a great experience at FIAT of Austin, thank you for taking the time to share and for your business! Let us know if you ever need anything!

December 03, 2015

Worst dealership I have ever been to. Seat was stuck on our fiat 500, took it to service after I was told there would be no charge over the phone, drove 1 1/2 hours, and then was told ther More

by Margie
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Director
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