FOX Toyota of El Paso
El Paso, TX
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words cant begin to describe how bad this dealership is they scammed my parents who didn't speak English into a 32000 dollar Toyota corolla base model about a year ago with an accident on a Carfax witch th they scammed my parents who didn't speak English into a 32000 dollar Toyota corolla base model about a year ago with an accident on a Carfax witch they didn't have a clue about because of their horrendous tactics of taking advantage of the Hispanic community I would never recommend this dealership to anybody that wants to buy a car you will get scammed out of your money especially if you are looking for a car these guys are criminals of high level I don't know how they operate or how people around can come in and buy from this place they take advantage of the fullest on people who don't know how the car industry works. Please don't ever shop here if your looking for a car This Dealership honestly burns Toyotas Reputation . More
I recently leased a 2021 NX300h from Lexus of El Paso and on the day I was scheduled to receive the car, I was genuinely impressed by the cleanliness of the facility and the friendly, polite staff!! I was ha on the day I was scheduled to receive the car, I was genuinely impressed by the cleanliness of the facility and the friendly, polite staff!! I was happily satisfied with my sales associate Gabriel Morales, who displayed a caring, professional manner and was always very prompt, in responding to my questions regarding the NX300h. Gabriel went over and beyond, in order to make sure I was getting the best deal possible. Crystal the Lexus receptionist was very friendly and helpful in getting me familiar with the NX 300h app features. Thanks again Crystal! I just cannot say enough great things about the finance manager Paul Gomez, who provided me with very knowledgeable expert advice, regarding the Lexus leasing program. My overall Lexus experience has been very positive and at this point, I would not hesitate to consider leasing another future Lexus vehicle. I am now a very satisfied new Lexus 300h owner. Thank you Lexus!! More
Great service and best of all a wonderful experience with Gabriel Morales that make this experience very easy and fast ... great car , great value and fast ... what more do I want... thanks!! Great job Gabriel Morales that make this experience very easy and fast ... great car , great value and fast ... what more do I want... thanks!! Great job More
First, very pleased with the sales department with Edwin and my 2021 Tacoma. I would be posting my review to Google reviews but they have halted that service during covid. I am very disappointed with the sa and my 2021 Tacoma. I would be posting my review to Google reviews but they have halted that service during covid. I am very disappointed with the sales department and the work I've needed. First the new Tacoma's require a toyota app to actually work and download apps to the system. I brought it to the service departments attention and they said that with the new app its not in their ability to help and did not offer work arounds for this problem. They told me to call Toyota customer service. This is some what understandable as its the apps fault but also infuriating as you're the service department and you're selling new systems that have this problem. I expect at the minimum be aware of the problem and work arounds. My second issue is with a manufacturing fault with the tacomas bumper. I brought it in and requested a rental. They said no due to the fact it could be fixed same day. This would be understandable if it was services due to damage I did and or quick services like an oil change, but a manufacturing fault that I can see on other tacomas on the lot. I had to make a decision on waiting or ubering to work and back for a fault on Toyota. Very disappointed in the service department. More
Greg Dungy was professional, knew answers about my Greg Dungy was professional, knew answers about my Toyota RAV4 Hybird. He listened and answered all my thousand questions I had. He made sure I as Greg Dungy was professional, knew answers about my Toyota RAV4 Hybird. He listened and answered all my thousand questions I had. He made sure I as 100% satisfied with my vehicle purchase. Thank You Greg Dungy at Fox Toyota at El Paso TX. More
My salesperson was Jude McCoy. Very friendly and knowledgeable. Hassle free sale. The vehicle I was looking for was not available, but he was able to make me an offer on a similar vehicle with more knowledgeable. Hassle free sale. The vehicle I was looking for was not available, but he was able to make me an offer on a similar vehicle with more features at a discounted price. Made me a good offer on my trade-in and I was able to drive away in a new truck. Very happy with the experience overall. More
Amazing dealership, got me exactly what I was looking for in a new truck. They were pleasant to work with and we’re always updating me on the status of my truck. Jude McCoy was my salesman and I have nothing in a new truck. They were pleasant to work with and we’re always updating me on the status of my truck. Jude McCoy was my salesman and I have nothing but great things to say about him. He was very personable and professional and kept me in the loop the whole time. Highly recommend this dealership and Jude McCoy. More
Dear Fox of EL Paso,I had a 5 star experience at Fox Dear Fox of EL Paso, I had a 5 star experience at Fox Toyota of El Paso and totally satisfied with my purchase from your dealership. Greg Dungy wa Dear Fox of EL Paso, I had a 5 star experience at Fox Toyota of El Paso and totally satisfied with my purchase from your dealership. Greg Dungy was my salesman and he did an exceptional job making this out-of-state transaction smooth and precise. From the beginning Greg was very professional with plenty of knowledge about the car I was buying from the dealership. Greg’s attention to detail is spot on and his character exudes the right about of charisma, intelligence and tenacity which makes him the astonishing salesperson that he is. I never felt pressured or rushed during my entire process. Thanks again Greg for all your help making my purchase from Fox Toyota of El Paso an awesome experience! Thank You, Jay More