FOX Toyota of El Paso
El Paso, TX
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Service was poor: svc rep left w/o notice, tried to charge me for pre-paid maintenance, two hours waiting, broken car wash w/o blower left water spots on black car, interior windows smudged. Next time charge me for pre-paid maintenance, two hours waiting, broken car wash w/o blower left water spots on black car, interior windows smudged. Next time I'm going back to Dick Poe. More
Greg treated us very nice, he took time to explain many details and demonstrated his knowledge about RAV4 very well. Next time I buy another Toyota I will look for Greg details and demonstrated his knowledge about RAV4 very well. Next time I buy another Toyota I will look for Greg More
The service department was not very helpful today. I had my truck serviced for oil change and tire rotation plus a recall. I left the dealership and my check engine light was still on. I went back and I had my truck serviced for oil change and tire rotation plus a recall. I left the dealership and my check engine light was still on. I went back and thought they’d forgotten to reset after the service at which time I was told by my service advisor that it would cost me an additional $160 just to check the engine light AND that I’d need to leave my truck AGAIN. I drove to O’Malley’s, they plugged their diagnostic machine in for FREE and told me I needed a gas cap. I won’t be going back to Toyota Fox for service again. I was and continue to be very disappointed. More