Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
FOX Toyota of El Paso
El Paso, TX
315 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 315 reviews
March 05, 2017
Great experience Hi , my name is Kristyna i really recommend toyota a good car brand that would last you for ever. I got helped by Baltazar who helped me alot on my pu Hi , my name is Kristyna i really recommend toyota a good car brand that would last you for ever. I got helped by Baltazar who helped me alot on my purchases; got me the monthly payment that i could afford on the car i wanted. The interest was the lowest interest that I ever got. Baltazar also helped me on my trade in something that i apreciate a lot . As an over all i thanked Baltazar to facilitate my purchases and the good deals that he give me. Thank you Baltazar More
by Kristyna
Employees Worked With
Baltazar Martinez
Helpful March 03, 2017
Great experience I got great customer service. I got exactly what I was looking for, I love my car!!! I would certainly recommend my family and friends!! I got great customer service. I got exactly what I was looking for, I love my car!!! I would certainly recommend my family and friends!! More
by Skyecus
Employees Worked With
Tom Lopez
March 03, 2017
Baltizar Martinez is wonderful to work with. Ask for Baltazar Martinez . He is very nice and very knowledgeable. Had a great experience buying our Toyota RAV4. Thank you so much Baltazar Martine Ask for Baltazar Martinez . He is very nice and very knowledgeable. Had a great experience buying our Toyota RAV4. Thank you so much Baltazar Martinez for you time with us! More
by Rav4
Employees Worked With
Baltazar Martinez
February 08, 2017
Outstanding Salesperson Alec was very knowledgeable and answered all of our questions. Patient and extremely FAR from pushy. Allowed us to take our time and would definitely Alec was very knowledgeable and answered all of our questions. Patient and extremely FAR from pushy. Allowed us to take our time and would definitely recommend him. More
by eddyrod27
Employees Worked With
Alec Moran
February 06, 2017
Car purchase Mr.Baltazar Was very professional. He provided me with different options and eager to get me my car. Every time I stopped by he was informative and Mr.Baltazar Was very professional. He provided me with different options and eager to get me my car. Every time I stopped by he was informative and kept me on the loop. His customer service was excellent will recommend him to my friends and family.. More
by Frances Castillo
Employees Worked With
Baltazar Martinez
February 01, 2017
Lease We traded in our vehicle in order to lease a new one. When we signed paperwork we were told that it was an even trade. We didn't have to pay anything We traded in our vehicle in order to lease a new one. When we signed paperwork we were told that it was an even trade. We didn't have to pay anything extra. A couple of months passed and we started getting statements and phone calls about having to pay about 1,100 for other fees and wear a tear on our trade in vehicle (which was an excellent condition when we turned it in). We have been trying to solve this problem for about 2 months now and keep getting the run around. The sad part is that we are not the first ones that they do this to. We've come across other people that have had the same problem with this car dealership. It's a matter of time that this place will eventually have a bad reputation. As for now we will no longer do business with them. We will warn others as well. More
by Chutie
Employees Worked With
Ozzie Herrera, Matt McCoey, Baltazar Martinez
January 06, 2017
Great service! Alec and the entire staff were great! I have never been treated so well at a dealership before. I love my new Tacoma! I would definitely recommend thi Alec and the entire staff were great! I have never been treated so well at a dealership before. I love my new Tacoma! I would definitely recommend this dealership to any and all my friends! More
by Tacoman711
Employees Worked With
Paige Fox, Matt McCoey, Alec Moran
December 24, 2016
Trade Alec Moran was Very helpful and very friendly while doing business. I would definitely recommend Alec Moran to anyone looking for a new vehicle. He wa Alec Moran was Very helpful and very friendly while doing business. I would definitely recommend Alec Moran to anyone looking for a new vehicle. He was a vet dedicated sales representative. More
by Laundry1
Employees Worked With
John B. Hogan, Sonny Aguirre, Alec Moran
October 13, 2016
Bad service To whom it may concern I have a 2015 Sequoia I've had it for 11 months I've been having problems with it. It has been my forth time taking to the t To whom it may concern I have a 2015 Sequoia I've had it for 11 months I've been having problems with it. It has been my forth time taking to the toyota with the same problem and still haven't been able resolve the problem. The truck shakes when I go 60 miles/hr or when I'm slowing down to brake. They have changed everything brand new and it still the same problem. I don't feel safe nor comfortable in my own truck , and I'm not statify with the services toyota services that they have giving me nor with my truck. More
by EMonrreal
Employees Worked With
John B. Hogan
July 22, 2015
Great purchase expreience! Had scheduled my new Highlander purchase for July 15, 2015. Arrived on time and was promptly greeted and offered a seat and coffee. My contact arrived Had scheduled my new Highlander purchase for July 15, 2015. Arrived on time and was promptly greeted and offered a seat and coffee. My contact arrived promptly and the process began at 10:00 am. Miguel De La Mora handled our purchase and was quite excellent in introducing me to the new 2015 Highlander. After a quick tour of the vehicle, Miguel took our information and made arrangements to transfer the vehicle. Miguel was prompt and quite professional in all his actions. A short time later I was introduced to Matthew A. McCoey, who completed the financials and our purchase arrangements were complete. In just over an hour I had my new car! I should mention that I selected and ordered the vehicle over the internet as I was driving over six hours to purchase from Hoy Fox Toyota! I highly recommend Steve Fox, Barry Nester, and the entire Toyota team at Hoy Fox Toyota. More
by Pennie O., Kerrville, Texas
Employees Worked With
Miguel De La Mora, Matthew A. McCoey
