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Fafama Auto Sales Inc

Milford, MA

4.7
821 Reviews

5 Cape Rd

Milford, MA

01757

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821 Reviews of Fafama Auto Sales Inc

December 02, 2014

Second purchase from Fafama This is my second purchase from Fafama. Their professionalism and mannerism was excellent. Their knowledge on the cars was excellent. Every time that More

by lindscou84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruno and Jordan
Dec 15, 2014 -

Fafama Auto Sales Inc responded

Hello Linds, We would like to Thank you for trusting us and giving us the opportunity to serve you with such an important investment, we truly look forward to seeing you for your next purchase! -Fafama Team

November 30, 2014

Great experience with my recent car purchase! I recently purchased my car at Fafama Auto Sales and I can say I had a positive experience from beginning to end! To start the place is immaculately c More

by evadias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan
Dec 15, 2014 -

Fafama Auto Sales Inc responded

Hello Eva, Thank you for your feedback! we hope you are enjoying your new vehicle and we hope that you may be back very soon to see us. -Fafama Team

November 26, 2014

easy, organized and professional service! Fafama was able to help us by our new 2008 BMW 328xi, sales person Jordan and finance manager Bruno made it really easy for us to buy, they also guar More

by mit souza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan And Bruno
Dec 15, 2014 -

Fafama Auto Sales Inc responded

Hello, Thank you for your feedback, we value your time and we hope to see you when its time to trade in! -Fafama Team

November 26, 2014

The best dealer ever! Second car purchased from FAFAMA! I will recommend this dealership to everyone,!!! One of the most pleasant experiences ever for purchasing a car! Faf More

by SNDFREEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruno, Neto and Junior
Dec 15, 2014 -

Fafama Auto Sales Inc responded

Hello Ms. Freeman, Thank you for the kind words. it means a lot to us when we are able to satisfy a customer. we hope you are enjoying your new vehicle and we hope to see you soon for your next oil change! -Fafama Team

November 26, 2014

I was above impressed by the professionalism I experienced. I went to FAFAMA and drove home in my new car! Bruno worked with me on financing... I was above impressed by the professionalism I experienced. I More

by maument
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruno
Dec 15, 2014 -

Fafama Auto Sales Inc responded

Hello Mau, Thank you for taking your time and letting us know how your experience was. we would like you to know you count on us anytime for your car or service needs! -Fafama Team

November 12, 2014

Buyer Beware....! If you are looking for a positive & professional sales experience, THIS is not the Dealership to choose. Pricing Non-competitive & the worst Sales peo More

by DTECH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan
Nov 13, 2014 -

Fafama Auto Sales Inc responded

We do not believe that a dealer ship that has been established for 13 years with more than 10,000 cars delivery could be doing business without proper representation Massachusetts dealer regulation states law. We must post our dealer license in a conspicuous area on the premises. Our manager can kindly give you a tour of our dealership and show you why we have been in business for more than 13 years. Our sales staff is the most positive and professional members of our team. Our sales team is trained to build as much value as possible on every vehicle available. We are very confident in what we sell and how we approach selling it. The sales person was also kind enough to go on cars.com and confirm that Fafama had the must affordable vehicle and the points that were made by the Sales professional, was that this specific car had the best pricing and was the only one in a 200 miles radius. We understand that you are not obligated to pay our price, we also aren't obligated to sell you the car for an unrealistic price . We explained very clearly how we value our vehicles and how competitive our pricing is. OBTW The vehicle was sold for full price. Thanks for your feedback. Hope we can serve you in the future.

October 21, 2014

Very nice salesman! We bought a SUV in October 2014. Our salesman was a young man Nycson, and he was truly helpful and knowledgable. He made the process easy and was extr More

by phillips1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nycson
Dec 15, 2014 -

Fafama Auto Sales Inc responded

Hello Phill, We try our best to make the car buying experience as quick and as comfortable as possible. Thank you for choosing Fafama, we hope you are enjoying your new SUV, we look forward to seeing you for your next vehicle. -Fafama Team

October 05, 2014

Vehicle Buying Experience Looking for a used truck on the Internet. We found Fafama Auto Sales. The Salesmen and Financial Department were very helpful and knowledgeable and fr More

by skyclimber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Talis, Jordan, and Bruno
Dec 15, 2014 -

Fafama Auto Sales Inc responded

Hello Skyclimber, We are happy you were able to find the truck you were looking for, we hope you are enjoying your new vehicle and we hope to see you soon! -Fafama Team

August 15, 2014

Decieved and HURT I went into Fafama a week ago because they advertised an 07 BMW x3 car that I was looking for. We drove an hr away took the car for a ride and loved More

by lynnea4
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bruno and the owner
Aug 29, 2014 -

Fafama Auto Sales Inc responded

Fafama Auto Sales Inc said on 08/19/2014 12:19 PM (Private Message) Here at Fafama we value each and every customers time. Our goal is to create the best experience possible for each and every customer. We are very sorry that you feel your time wasn't invested efficiently. Our proposal was that the offer for the trade in was good for the day. Unfortunately we could not commit to the value of your trade in because you did not commit to the deal. We were very clear that the deal was good for the day you were present at the dealership. The deal was not solidified so we proceeded with the sale of the vehicle to another customer. We apologize for any Miscommunication. Our goal is to satisfy our customers as best as possible. Please let us know how we can better your experience. Fafama Team

July 22, 2014

salesman Nixon is a very nice gentlemen, he took care of me, he knows what I was looking for and he listen to my demand. Love this dealership. More

by onaldisidore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicxon
Dec 15, 2014 -

Fafama Auto Sales Inc responded

Hello onaldisidore, Thank you for feedback, we are happy and grateful you had a memorable experience, hope to see you soon! -Fafama Team

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