Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Faine's Auto Sales
Springfield, IL
3 Reviews
It is our mission to be the automotive home of drivers in the Springfield, IL area. We provide a vast selection of pre-owned vehicles and customer service with a smile! With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Springfield.
Read More
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 4:30 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3 reviews
September 11, 2025
The after the sale customer service gets a 0 rating! 2018 diesel truck with 90,000 miles needed 4,000$ in repairs less than a week after purchase. I had purchased a warranty for the truck at time o 2018 diesel truck with 90,000 miles needed 4,000$ in repairs less than a week after purchase. I had purchased a warranty for the truck at time of purchase and still got the run around about getting it fixed. Was lied to about how and when it would be fixed! Terrible customer service and would not recommend to anyone. I did ask to speak to Rico the owner multiple times to help resolve the issue and have never heard from him at all. Dont waste your time here! More
by jgephart76
Employees Worked With
Other Employees :
Sean and the service manager was honest Reco not so much
July 31, 2025
Salesman asked when I could come in for vehicle, after being in contact and having a preapproval, drive 2 hours to deal with salesman that were obviously confused and out of the loop of anything going on. being in contact and having a preapproval, drive 2 hours to deal with salesman that were obviously confused and out of the loop of anything going on. Do not recommend, waste of time, gas, and money. Stay away from this dealership. I’ve bought and sold 61 cars, this is the worst place I’ve ever dealt with. More
by Rns0613
Employees Worked With
March 02, 2022
Run don’t walk away from this place! !!! I can’t stress this enough! I’m screaming from every mountain top! This is a dire warning to all of you thinking even remotely about buying fro !!! I can’t stress this enough! I’m screaming from every mountain top! This is a dire warning to all of you thinking even remotely about buying from this crooks! That is being nice! These people are the definition of evil! I haven’t even racked up 100 miles since I brought this xxx home. It’s been in the shop longer than it has been in my driveway! I bought this October 11, 2021. It is now March 3,2022. The cab is lifted because the real culprit was blown head gaskets! $10000 more into since I bought it! And it still needs additional repairs! These demons have a special place waiting for them…. It is not I to decide. They still have time to change their ways… More
by Brion.hackbarth
Employees Worked With
Ron
